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El Marques Hacienda Hotel

3.0 star property
Family-friendly 3-star hotel with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Marques Hacienda Hotel

Outdoor pool, open 8 AM to 7 PM, sun loungers
Front of property
Reception
Outdoor pool, open 8 AM to 7 PM, sun loungers
Suite cabana

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
  • Plaza Alaïa Guanajuato
    7 min drive
  • La Abundancia
    1 min walk
  • Leon Gto Central Camionera
    48 min drive
  • León, Guanajuato (BJX-Del Bajío)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $109
per night
CA $130 total
includes taxes & fees
1 Jan - 2 Jan
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About the area

Guanajuato

In historical district.You'll be within 3 miles (5 km) of Bocamina SanCayetano and 6 miles (10 km) of Plaza Alaïa Guanajuato with a stay here. Also within 9 miles (15 km) are Casa Museum Gene Byron and Guanajuato Bicentennial Park.

What's nearby

  • Mummies Museum - 18 min drive
  • Alley of the Kiss - 18 min drive
  • Juarez Theater - 19 min drive
  • Union Garden - 19 min drive
  • University of Guanajuato - 19 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

Restaurants

  • ‪Los 4 Elotitos - ‬9 min drive
  • ‪Mariscos Gutiérrez - ‬6 min drive
  • ‪Tacos Don Chon - ‬6 min drive
  • ‪Oficina - ‬7 min walk
  • ‪La Michoacana SANTA FE - ‬7 min drive

About this property

El Marques Hacienda Hotel

Family-friendly 3-star hotel with outdoor pool
El Marques Hacienda Hotel offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly El Marques Hacienda Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

  • 36 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1557
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
El Marques Hacienda Hotel offers 36 accommodations with safes and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 200-300 for adults and MXN 150-250 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 150 to 250 for children
  • Airport shuttle fee: MXN 500 per vehicle
  • Airport shuttle fee per child: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8 AM to 7 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

El Marques Hacienda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 139 reviews" "
Rating 8 - Good. 54 out of 139 reviews" "
Rating 6 - Okay. 27 out of 139 reviews" "
Rating 4 - Poor. 7 out of 139 reviews" "
Rating 2 - Terrible. 11 out of 139 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities need to be kept nicer. However, staff where very attentive.
Stayed 1 night in Feb 2024

8/10 Good

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Stayed 1 night in Apr 2023

8/10 Good

Allison, Henderson

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
The hacienda was very spacious and well maintained
The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
The property was very nice. The restaurant had great food and the service workers were very good.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Hotel, Lejos del centro
El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous grounds. Ok room.
The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!

2/10 Terrible

Miguel, dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst
The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

LETTY, San Diego, Ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My nightmare
Super bad experience.Smels bad cold at night no heather. THIS HOTEL IS MY NIGHTMARE....!

2/10 Terrible

Adriana, Thousand Oaks, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely poor mainatanence
I stayed at this hotel many years ago and it was a good experience. When I found it online on the Expedia website I was pleasantly surprised and when I saw that had been "fully renovated" and the online photos looked nice, I decided to book 3 rooms for our family Christmas Vacation ...What a disappointment!!! : There were two leaks in my room ( Cabana 4): one precisely over my bed soaking it every night and the other by the non-working fireplace leaking all the way to the floor. None were fixed. The bathrooms (Cabana 4, rooms 2 and 3) in al three rooms had mold: 2 of them in the ceiling, one also all up the walls adjacent to the toilette ( Cabana 4) The bathroom in Cabana 4 had a fetid sewer smell The Linnens were old, wrinkle and grey The rooms were freezing-cold with no heater . Only Cabana 4 had a portable heater to heat 2 rooms which somewhat reduced the unbearable night freeze Room 3 had a crack in the front door that allowed the cold to penetrate the room. We had to get sleeping bags to sleep at night because their blankets were insufficient. The only dinning room was "Al Fresco" with a roof and only plastic "tarps" covering the side walls when it was damp and freezing. The front office staff was rude to my husband when he request assistance. Needless to say, We left the hotel early, but since they charged in advanced, they told me that expedia would not refund the extra night that I paid for and didn't use. NEVER AGAIN!

2/10 Terrible

Mark Chirstian, San Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very far away from Guanajuato
I felt that the location as advertised was deceiving. We were lead to believe that this hotel was located 11 kilometers from Guanajuato. In reality is about 30 minutes drive through several narrow roads just to get to the city. Very hard to find location. The restaurant was closed. The rooms are very simple, no hot water in the afternoons. The rooms have paper thin walls, in fact when room neighbors arrived at 1AM we could hear them though the walls. There was a door that separated the adjacent room and we could see the neighbor's light though the door frame. Definitely do not recommend this hotel.

8/10 Good

Mariano

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan de la

Stayed 1 night in Jul 2024

6/10 Okay

Abigail

Disliked: Staff & service, property conditions & facilities
No le dan mantenimiento necesario a las instalaciones
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ramón

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disfrutamos mucho estar en un lugar con esas caracteristicas.
Stayed 1 night in May 2024

6/10 Okay

José Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Edgar Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Eva María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, son pet Friendly ( en serio!)
Stayed 1 night in Jan 2024

6/10 Okay

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

FRANCISCO J DOLORES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar MARAVILLOSO , el contacto con la naturaleza y con gente muy amable , regresaremos pronto primero Dios , Gracias
Stayed 1 night in Oct 2023