Tianhe stay.Within a 15-minute walk of this Tianhe hotel, you'll find Waterscape Falls In East Station Plaza and Zhongtian Shopping Mall. Taikoo Hui and CITIC Plaza are also within 2 miles (3 km).
What's nearby
Taikoo Hui - 15 min walk - 1.2 km
Grandview Mall - 15 min walk - 1.3 km
Tianhe Stadium - 18 min walk - 1.5 km
Tee Mall - 2 min drive - 2.2 km
Canton Tower - 5 min drive - 5.5 km
Getting around
Guangzhou East Railway Station - 16 min walk
Shipaiqiao Station - 16 min walk
Baiyun International Airport (CAN) - 48 min drive
Restaurants
正本日本料理 - 5 min walk
味道门炭火烤肉 - 4 min walk
阿捞火锅 - 6 min walk
Poker Face桌游 - 4 min walk
澳门街 - 2 min walk
About this property
Aloft Guangzhou Tianhe
3-star Art Deco hotel near Canton Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A 24-hour fitness center, a terrace, and laundry facilities are also featured at the business-friendly Aloft Guangzhou Tianhe. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property.
This 3-star Guangzhou hotel is smoke free.
496 guestrooms or units
43 levels
Meeting rooms
3229 sq ft of conference space
300 sq m of conference space
Built in 2016
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Terrace
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Aloft Guangzhou Tianhe offers 496 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Housekeeping is provided daily.
Languages
English, Japanese
Property amenities
Family friendly
Access to nearby indoor pool
Access to nearby outdoor pool
Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: WiFi (surcharge)
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 128 per person
1 restaurant
1 bar
Things to do
24-hour fitness center
Access to nearby indoor pool
Access to nearby outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Grab bar near toilet
In-room accessibility
Lever door handles
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Entertainment
42-inch LCD TV
Satellite channels
Bedroom
Air conditioning
Bed sheets
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Connecting rooms available
Desk
Iron/ironing board
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CNY 212.0 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CNY 128 per person
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: CNY 212.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou
Aloft Guangzhou Tianhe Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Angel
Stayed 1 night in Nov 2019
4/10 Poor
Verified traveller
Business traveller
16 Nov 2019
Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Verified traveller
Stayed 2 nights in Oct 2019
10/10 Excellent
Vishal, Panama
Travelled with family, Business traveller
28 Oct 2019
Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress