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Hilton Guangzhou Tianhe

5.0 star property
5-star luxury hotel near Canton Tower

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Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Exterior
Bar (on property)
Free minibar, in-room safe, blackout drapes, soundproofing
Presidential Suite, Club Lounge Access | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Zhongtian Shopping Mall
    ‪20 min walk‬
  • Tianhe Stadium
    ‪2 min drive‬
  • Tee Mall
    ‪3 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪46 min drive‬

Room options

View all photos for Room (King hilton guestroom)

Free minibar, in-room safe, blackout drapes, soundproofing

Room (King hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

King Hilton, Executive Room, Club Lounge Access | City view

King Hilton, Executive Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

King Hilton, Deluxe Room | City view

King Hilton, Deluxe Room

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Club Lounge Access | Living area

Presidential Suite, Business Lounge Access

  • 501 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Hilton, Deluxe Twin Room | Living area

Hilton, Deluxe Twin Room

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

City view

Room (Twin hilton guestroom)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Junior Suite

Panorama Junior Suite | Living area

Panorama Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Free minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 81 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Junior Suite

Corner Junior Suite | City view

Corner Junior Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

55-inch LCD TV with satellite channels, TV

Hilton, Executive Twin Room, Business Lounge Access

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Westin Guangzhou

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (848)
The price is CA $176
per night
CA $205 total
includes taxes & fees
3 Mar - 4 Mar
The Westin Guangzhou

About the area

Guangzhou

Central Guangzhou getaway .Within a 15-minute walk of this Tianhe hotel, you'll find CITIC Plaza and Waterscape Falls In East Station Plaza. Zhongtian Shopping Mall and Tianhe Stadium are also within 2 miles (3 km).

What's nearby

  • Tianhe Stadium - 2 min drive
  • Taikoo Hui - 3 min drive
  • Guangzhou Zoo - 5 min drive
  • Canton Tower - 6 min drive
  • Beijing Road Pedestrian Street - 7 min drive

Getting around

  • Linhexi Station - 10 min walk
  • Guangzhou East Railway Station - 17 min walk
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪满记甜品 - ‬4 min walk
  • ‪二郎田鸡 - ‬2 min walk
  • ‪富越潮式海鮮粥城 - ‬5 min walk
  • ‪众福饭店 - ‬5 min walk
  • ‪品岸酒汇 - ‬9 min walk

About this property

Hilton Guangzhou Tianhe

5-star luxury hotel near Canton Tower
Hilton Guangzhou Tianhe offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Hilton Guangzhou Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Guangzhou hotel is smoke free.

  • 1 building
  • 498 guestrooms or units
  • 24 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2011
  • Deli
  • Kid's club (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Guangzhou Tianhe offers 498 accommodations with free minibar items and laptop-compatible safes. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's club (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CNY 173 for adults and CNY 86.50 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free reception (select days)
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 43
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Free minibar
  • Local meal delivery service
  • Mini-fridge

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 350 per pet, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 173 for adults and CNY 86.50 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Pet fee: CNY 350 per pet, per stay
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 931 reviews
Rating 8 - Good. 354 out of 931 reviews
Rating 6 - Okay. 76 out of 931 reviews
Rating 4 - Poor. 39 out of 931 reviews
Rating 2 - Terrible. 36 out of 931 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs renovation to up keep its name as Hilton
Stayed 1 night in Nov 2024

8/10 Good

VISHAL, Colon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a very good hotel with excellent customer service and excellent facilities. The only thing I did not like is that the internet connection speed was very slow and this hotel caters to overseas buyers who come to do business in China and a main requirements during business trips is good internet speed which for the size and scale of this property is probably one of the worst I've seen around China. I've been to eight different Chinese cities and I've stayed in non franchise Chinese hotels which have much better connection speed.
Stayed 4 nights in Nov 2024

6/10 Okay

Turgay

Stayed 1 night in Oct 2024

10/10 Excellent

beren

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Yin Yan Ann

Stayed 2 nights in Aug 2024

10/10 Excellent

Yohanis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to several malls and dinning
Stayed 14 nights in Aug 2024

4/10 Poor

Roger S L

Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located between Linhexi station and Guangzhou East railway station. Very convenient if coming from Baiyun Airport, just take line 3 and alight at Linhexi Station, no need to change line. And if there are plans to go to Hong Kong by High Speed Rail, can easily walk to Guangzhou East railway station. There are many restaurants available and a huge shopping mall, so there are plenty of dining options available. Hotel staff extremely helpful and polite, room is spacious, comfortable and clean. Very satisfied with my stay at the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, accessible to subway.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anny, mississauga

Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Love the staff very friendly would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Xinyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience and everyone is very nice
Stayed 3 nights in Jun 2024

8/10 Good

Augustina

Stayed 1 night in Jun 2024

10/10 Excellent

Yin Keat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai Kuen Marzena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and bright, just one thing to snag about, wondering does Hilton belong to One World Alliance, because the staff doesn’t know
Stayed 2 nights in May 2024

10/10 Excellent

Jinlin

Travelled with family
Liked: Cleanliness, amenities
Good service, excellent room
Stayed 1 night in Jun 2024

10/10 Excellent

Yan Yu Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, Nice and well furnished bathroom. Friendly staff. But it will take some time to walk to the train station.

10/10 Excellent

Rami

Stayed 2 nights in May 2024

10/10 Excellent

ASHER

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities are clean and the food is great
Stayed 6 nights in Apr 2024

10/10 Excellent

chanel

Great location, service and so clean!
Stayed 1 night in Apr 2024

8/10 Good

GEORGE

Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Spacious room.
The hotel is not new. But it is maintained relatively well. We have booked the Junior Suites, which is really really very big and spacious. And I love the layout of the room. Unfortunately, all these Junior suites have afternoon sun. So when we checked in at 3 PM, the room was so so so hot. And it was registered at 28°. When they sent technician to rectify the aircon, he could not do anything because it was centrally controlled. This is a very unlikable system. Hope you can improve on this in your next renovation. All in all, in this trip our group has booked 20 nights in your hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

Iman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Never try
Room was so cold and air condition not working , they bring heater to room , nobody speak english , breakfast was full and they say take some food for take away , never go this hotel
Stayed 3 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition very hot
Everything was OK we were in the room number 1612. We arrived at 2:33 PM in the afternoon and because of the afternoon sun. The room was very hot at 26°C. So we waited at night when we went back after dinner the temperature dropped to 24. It is very hot for us. We kept calling the engineer they came, but he couldn’t do anything. On the third night we actually had to ask for a fan to put in our room to regulate the air. I will be coming back again on 29 December, and I hope you are not going to give me a room that is facing the west and also a room with a better air condition .
Stayed 1 night in Dec 2023