1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed
View all photos for Superior Room
Superior Room
Sleeps 4
1 King Bed
View all photos for Junior Suite (Panoramic)
Junior Suite (Panoramic)
41 sq m
Lake view
Sleeps 4
1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed OR 2 Double Beds
View all photos for Junior Suite
Junior Suite
43 sq m
Water view
Sleeps 4
1 King Bed OR 2 Twin Beds
View all photos for Premium Room
Premium Room
25 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for Suite (Suite Imperial)
Suite (Suite Imperial)
70 sq m
Lake view
Sleeps 4
1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed
About the area
Guatapé
In Guatapé .Within a 5-minute walk of the hotel, you'll find Peñol-Guatapé Reservoir and Parque Comfama. Also, Rock of Guatapé is within half a mile (1 km) and Benedictine's Monastery is within 6 miles (10 km).
What's nearby
Peñol-Guatapé Reservoir - 1 min walk - 0.1 km
Parque Comfama - 3 min walk - 0.3 km
Rock of Guatapé - 12 min walk - 0.9 km
Benedictine's Monastery - 8 min drive - 6.8 km
Piedra del Marial - 26 min drive - 19.6 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 125 min drive
Restaurants
La Fogata - 3 min drive
El Mirador- Restaurant - 11 min walk
El Bacchanal - 3 min drive
Alex Parrilla - 3 min walk
Koi - 3 min drive
About this property
Hotel Los Recuerdos
Enjoy the outdoor pool at this 3.5-star Guatapé hotel
Hotel Los Recuerdos offers its guests a children's pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Los Recuerdos. You'll have access to the outdoor pool at a partner property.
Smoking is allowed in designated areas at this 3.5-star Guatapé hotel.
108 guestrooms or units
Poolside lounge chairs
Business facilities
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
Elevator
Smoking in designated areas
Bar or lounge
1 conference room
Dining venue
Hotel Los Recuerdos offers 108 accommodations with minibars and bathrobes. 32-inch LCD televisions come with cable channels. This Guatapé hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Hotel Los Recuerdos
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pool access available from 9:30 AM to 9:30 PM.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Los Recuerdos Guatape
Hotel Los Recuerdos
Los Recuerdos Guatape
Hotel Los Recuerdos Hotel
Hotel Los Recuerdos Guatapé
Hotel Los Recuerdos Hotel Guatapé
Hotel Los Recuerdos Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was perfect close to the Rock . We had a beautiful view of the Rock. We got all inclusive and food was so delicious .there was some music noise during night time until 2 am that we couldn’t sleep.
It is sad that Expedia has to mis lead people to make money then ignore their request to cancel when they find out that Expedia lied to me as to the location of this hotel
Amazing location in front if the Piedra del Penol . Pool area is really nice with a great view. We chose the full board option and the food was delicious
We stayed at a Jr Suite..GREAT view. Big and comfortable bed..also included to sofa beds. It did not have air-conditioning..but it was pretty cool outside..so the room was ok. I would have liked..an electric coffee machine were available.The included breakfast was very good..and the waitress were very good.
Jose
Stayed 1 night in Aug 2024
8/10 Good
wendy
Aug 22, 2024
Liked: Property conditions & facilities
A little problem on my part at check in but it was on my part
I had chosen this property for the view and the jacuzzi on the balcony. Unfortunately, we could not enjoy the jacuzzi because of mosquitos at night. Service was terrible. Hotel charges more than 5000 Columbian pesos for service in the suite. There was not even a bottle of water to welcome us. Everything is for sale. The next day, I wanted to iron my clothes but there was none in the suite. I called for one, it was never delivered. I went to the front desk and complained about it. Still nothing was done. I wore crumpled clothes to go out for dinner and travel. I felt humiliated. I left the hotel early on August 12 without eating breakfast because I was frustrated. I left my country, spent thousands of dollars to take my fiancée on a trip that we expected to be a great moment for the two of us. Instead, we were frustrated and did not enjoy our stay. The management of this hotel does not care about guest satisfaction; the staff lacks professionalism and lack knowledge about customer service 101. I will never stay at this hotel, and I will share my unpleasant experience with staff, friends, and others online to ascertain that whoever visits Guatapé does not stay in this hotel. I understand that business survives on profits but when greed prevails on customer satisfaction and service is terrible, there is a price to pay. Expedia also must be sued for doing business with this type of hotel. Nothing is done to ascertain that international standards are respected. I intend to sue.