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Hilton Garden Inn Guatemala City

4.0 star property
Hotel near Oakland Mall in Guatemala City

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Photo gallery for Hilton Garden Inn Guatemala City

Reception
Bar (on property)
Front of property
Room, 2 Double Beds, City View
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪7 min walk‬
  • El Obelisco
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1246)
The price is CA $190
per night
CA $231 total
includes taxes & fees
18 Mar - 19 Mar
Wyndham Garden Guatemala City

About the area

Guatemala City

City center stay.Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Oakland Mall and Children's Museum. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 14 min walk - 1.2 km
  • Oakland Mall - 14 min walk - 1.2 km
  • Paseo Cayala - 7 min drive - 7.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Cafetal - ‬4 min walk
  • ‪Gianni‘s - ‬4 min walk
  • ‪Yi-Hou - ‬2 min walk
  • ‪Cheers Sport Bar - ‬2 min walk

About this property

Hilton Garden Inn Guatemala City

Hotel near Oakland Mall in Guatemala City
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. Free self parking is available.

This Guatemala City hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 5 levels
  • 2239 sq ft of conference space
  • 208 sq m of conference space
  • Built in 1993
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 15.40 for adults and USD 7.70 for children
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 844 reviews
Rating 8 - Good. 244 out of 844 reviews
Rating 6 - Okay. 74 out of 844 reviews
Rating 4 - Poor. 31 out of 844 reviews
Rating 2 - Terrible. 20 out of 844 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lesly, La Mirada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, easy to check in and out. Clean room/bathroom.
Stayed 1 night in Jan 2025

8/10 Good

CHRISTIAN G.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed last week and loved it no problem so i booked a room for my mom and neices. When i payed they ask how many ppl are staying i answered and entered ages. Never did it ask for anything extra for breakfast or nothing. Well they went to eat and were told the kids aren't included. Made my mom was expected to pay extra. I think if there gonna charge extra at least give the option so your not hoy with an expected charge.
Stayed 1 night in Nov 2024

4/10 Poor

Manuel d Galvez

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTIAN G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo viajo mucho y encontrar un hotel cómodo, seguro es algo difícil. Este es todo eso. Fácil de check- in, el desayuno delicioso. La regadera omg de primera. Fue una buena experiencia.
Stayed 1 night in Nov 2024

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
kjnlkn jn
Stayed 3 nights in Nov 2024

6/10 Okay

kristen

Liked: Cleanliness, staff & service
Average stay. Nothing special. Nice buffet. Convenience to airport.
Stayed 1 night in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcello

Stayed 1 night in Sep 2024

8/10 Good

UGANDHAR REDDY

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Enjoyed my short stay!
Stayed 1 night in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super great and accommodating with my mom who has a physical disability.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virgilio, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in one of the best areas in Guatemala City
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
The bathroom has two drain, one in the shower area and the other one next to the the toilet. Once you start showering all the water comes out on the next to the toilet so once you done showering and step out off the shower, you step in to a pool of water. All floors area in the bathroom is full of water. When I check it out in the morning the guy ask me if everything was okay, I told him about the issue in the bathroom and he knew about that issue already it looks like they have not fixed for a long time. For that I give them one star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well, friendly and nice
Stayed 1 night in Jul 2024

10/10 Excellent

Elmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Yuderka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah Mejia De

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Staff were super friendly and available. The hotel itself was always clean, both inside and around the property. The rooms were beautiful and priced right. Most definitely staying here again. Originally we had broken our trip into two parts. We were staying at a different hotel on the way back to the city but we loved this hotel so much we cancelled our other booking and booked the Wyndham again. The breakfast is a nice bonus. We were there for 7 days and the variation of breakfast foods was good. We were originally worried it would be the same dishes everyday but they changed it up. We appreciated that! The location of this hotel is also good. Very easy to get to different areas of the city in a reasonable time. Great stay!
Stayed 1 night in Jul 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura V, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, the staff was very nice and helpful
Stayed 1 night in Mar 2024

4/10 Poor

Coralia

Stayed 1 night in Jul 2024

10/10 Excellent

Marja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. El hotel muy bonito y el staff muy amable . Muy seguro me encantó hospedarme allí!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024