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Hotel Biltmore Guatemala

3.5 star property
3.5-star hotel near Plaza Fontabella Shopping Center, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Biltmore Guatemala

Down comforters, in-room safe, desk, laptop workspace
Snack bar
Front of property
Reception
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪15 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Paseo Cayala
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down comforters, in-room safe, desk, laptop workspace

King Deluxe, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Down comforters, in-room safe, desk, laptop workspace

Double Deluxe Garden View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1258)
The price is CA $175
per night
CA $214 total
includes taxes & fees
25 Mar - 26 Mar
Wyndham Garden Guatemala City

About the area

Guatemala City

Zona 10 stay.Within a 10-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and El Obelisco. Embassy of Canada and Oakland Mall are also within 2 miles (3 km).

What's nearby

  • Plaza Fontabella Shopping Center - 8 min walk - 0.7 km
  • U.S. Embassy in Guatemala - 14 min walk - 1.2 km
  • Oakland Mall - 15 min walk - 1.3 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 7 min drive - 7.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪Tanoshii - ‬4 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Gianni‘s - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬3 min walk
  • ‪Hooters - ‬3 min walk

About this property

Hotel Biltmore Guatemala

3.5-star hotel near Plaza Fontabella Shopping Center, connected to the convention center
Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the outdoor pool and health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damaris M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Tulio, garland

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Antonio

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay! Amazing staff, incredible area and very clean and neat room
Stayed 3 nights in Nov 2024

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, quick and indoor access to Camino Real, excellent food and service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was great the hotel it self was good the only complaint I have is the shower it leak water I told them and I was move to another room but it leak not as bed as the first one but it did but overall it was ok
Stayed 26 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the lobby the bathrooms need to have access for wheelchair
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good options for Business trips
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul, Santa Maria

Travelled with partner
Liked: Cleanliness, amenities
Large room, very nice finishes and bathroom and even have a little gym. Good room service.
Stayed 1 night in Nov 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service
I booked this hotel and I accidentally booked the wrong date, I immediately called to rectify the mistake. They refused to accommodate the new date or give a refund. Poor customer service
Stayed 1 night in Nov 2024

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación calidad precio excelente. Muy limpio, personal amable.
Stayed 2 nights in Nov 2024

8/10 Good

Andre, Brookhaven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hay que mejorar el gimnasio o permitir acceso al de westin, ni que sea por un costo extra.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is lovely, and the staff has been very kind and helpful despite my lack of Spanish knowledge. I appreciate them all very much. I felt very safe and comfortable here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice at a reasonable price. Clean, safe and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

LUIS

Stayed 2 nights in Nov 2024

10/10 Excellent

Monica, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently remodeled, very modern and the staff is vert helpful and corteous.
Stayed 1 night in Nov 2024

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located by airport. Its sister hotel next door has a multitude of amenities and an excellent restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está remodelado y muy agradable
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado, después de remodelación excelente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024