Hotel Las Americas

4.0 star property
4-star hotel near El Obelisco

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Photo gallery for Hotel Las Americas

2 treatment rooms
Front of property
Standard Room, 1 King Bed
Restaurant
Bar (on property)
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

1:00 PM

Explore the area

Map
Avenida Las Americas 9-08, Zona 13, Guatemala City, Guatemala, 1013
  • Popular LocationU.S. Embassy in Guatemala3 min drive
  • Popular LocationLa Aurora Zoo5 min drive
  • Popular LocationPaseo Cayala9 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)14 min drive

Room options

Junior Suite, Multiple Beds

  • 9 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Twin Room

  • 7 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 1 King Bed, City View

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Guatemala City

Zona 13 stay.With a stay at this Zona 13 hotel, you'll be within half a mile (1 km) of El Obelisco and 2 miles (3 km) of La Aurora Zoo. Embassy of Mexico in Guatemala and U.S. Embassy in Guatemala are also within 2 miles (3 km).

What's nearby

  • U.S. Embassy in Guatemala - 3 min drive
  • Embassy of Mexico in Guatemala - 3 min drive
  • La Aurora Zoo - 5 min drive
  • Mundo Petapa - 8 min drive
  • Paseo Cayala - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Pollo Campero - ‬1 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Le Café - ‬9 min walk
  • ‪Wendy’s - ‬6 min walk

About this property

Hotel Las Americas

4-star hotel near El Obelisco
Hotel Las Americas offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. The business-friendly Hotel Las Americas also features spa services, laundry facilities, and room service (during limited hours). An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Guatemala City hotel is smoke free.

  • 184 guestrooms or units
  • Built in 1993
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Las Americas offers 184 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 4:00 AM - 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 10-15 for adults and USD 8-12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 44
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.5
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 30.50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 5 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 6 to 11 years old)
  • Early check-in fee: USD 30.5 (subject to availability)
  • Late check-out fee: USD 30.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. <

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Las Americas Quetzaltenango
Las Americas Quetzaltenango
Hotel Las Americas Guatemala City
Las Americas Guatemala City
Hotel Las Americas Hotel
Hotel Las Americas Guatemala City
Hotel Las Americas Hotel Guatemala City

Hotel Las Americas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 288 out of 607 reviews" "
Rating 8 - Good. 156 out of 607 reviews" "
Rating 6 - Okay. 82 out of 607 reviews" "
Rating 4 - Poor. 35 out of 607 reviews" "
Rating 2 - Terrible. 46 out of 607 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I came to Guatemala this is my first staying option. Great as always
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ,,nice and professional customer
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, polite staff, easy to navigate
Stayed 1 night in Mar 2024

6/10 Okay

Anna K

Travelled with group
Good area.close to airport, you could hear the airplanes at night. Clean room, nice bed Bathroom needs a remodel. Super dark bathroom and the towels look all old and ragged. Overpriced I think. Check in was super slow. Only one staff available at the time.
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the airport. Friendly staff and many amenities. Excellent breakfast. I stay in this hotel every time I’m in the city.
Stayed 1 night in Feb 2024

6/10 Okay

Jose Ernesto

Liked: Cleanliness
Not a great experience.
This is an old hotel. Premises are not in best conditions. I had a problem with the bath tub faucet. They sent me a person from maintenance service and more or less fixed it. They fixed the faucet but the pressure of water in the shower was very poor. I asked for a change of room, but they never answered. Towels were old. For sure I had prefer an Airbnb than this hotel. Breakfast was good and service in restaurant was good too. Reception service was not so good. A bit disappointed.
Stayed 1 night in Feb 2024

10/10 Excellent

juan f

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y muy conveniente
Stayed 3 nights in Feb 2024

4/10 Poor

Yamel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My experience at this hotel was not the greatest. Starting with the hygiene of the place, I walk in to my room and first thing a notice was the carpet it’s dirty. I spoke with the cleaning lady the next morning about having the carpet vacuumed. The lady was embarrassed to tell me that they requested vacuums to managers but they just refuse to get them. I was shocked, how do you have a hotel full of carpet with no vacuums?!. The curtains were full of greasy hands as well. So the building needs a lot of attention but seen how management thinks its ok to not vacuum the carpet its very concerning. On my rating I gave 2 stars for staff and service which I hate to generalize. The cleaning staff along with the people at the restaurant and security were extremely friendly and courteous. My poor rating comes from the man at the front desk named Alberto Rivera. Lack of communication skills and im not talking about language (Spanish is my first language) I’m talking customer service that is expected from a hospitality place. Poor eye contact, rude expressions, when asked questions was just quiet. It was very weird and uncomfortable interaction overall rude. I could type the full interaction but it wont fit here. But this gentleman is in the wrong field for sure. People at the “Mercado” have way more knowledge of customer service than him. The man is just rude with a Napoleon syndrome. And he is the face of the business. I don’t see a great future for this hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

miguel

Liked: Cleanliness, amenities
the reception personal I think need to be more friendly, and the rooms needs to be update
Stayed 1 night in Feb 2024

10/10 Excellent

Juan S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

albino

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good service no microwave no fridge in the room dirty carpet
Stayed 1 night in Feb 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always gave a great stay here
Stayed 2 nights in Jan 2024

10/10 Excellent

Onier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2024

10/10 Excellent

Carlos

Stayed 1 night in Jan 2024

10/10 Excellent

Rosa

Stayed 1 night in Jan 2024

6/10 Okay

mario

Stayed 1 night in Jan 2024

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sussan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

RICARDO

Stayed 1 night in Jan 2024

10/10 Excellent

Luciano

Stayed 12 nights in Dec 2023