2/10 – Terrible
Aaron W.
3 févr. 2025
Points faibles : Propreté
Renters Beware!
Rather than communicate via the VRBO platform the host started personal texts, not sure how he got my # - should have been a warning. We were told to come late because an A/C unit was being worked on so did not arrive until close to 5pm. We noticed a thick smell of bug spray upon arrival. We began unpacking and noticed other signs that this was a distressed property. The frig and cupboards was covered in a slimy substance from the outside and had mold inside. There were cobwebs, dirt, bugs, debris, rust, etc. throughout. I discovered two roaches in the outside shower / laundry areas. The gate to get to the ocean was rusted shut and there was broken up concrete beyond that which would have impeded access to the beach anyway. We were told that this was all due to mother nature and out of the control of the host. There is also an exposed electrical box in the indoor shower. We informed the host that we could not stay, and he asked why to which we replied with all of this, and I told him I had asthma and could not breathe with the chemical smell. The response was that he thought it sounded like excuses. Again, he only responded to personal texts and not through VRBO app. I tried cancelling through VRBO but was told to work with the host which I attempted to do but did not receive any further response. We scrambled to find another place to sleep, and we left immediately before 6pm. We did not stay here. I am now working with VRBO in hopes of recouping the money.
Aaron W.
Séjour de 3 nuits en janvier 2025