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Hilton Colon Guayaquil

4.5 star property
Family-friendly upscale hotel with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Colon Guayaquil

Lobby
Bar (on property)
Outdoor pool, pool umbrellas
Lobby
42-inch Smart TV with cable channels, TV, iPod dock

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
Av Francisco de Orellana Mz 111, Guayaquil
  • World Trade Center
    9 min walk
  • Café Colon
    1 min walk
  • Guayaquil Bus Terminal
    5 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    8 min drive

Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club Lounge Access

Executive Room, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Business Lounge Access

Executive Suite, 2 Queen Beds, Club Lounge Access

Executive Suite, 2 Queen Beds, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Guayaquil Puerto Santa Ana

Pool
Hot tub
Spa
Free airport shuttle
4.6 out of 5, Wonderful, (1002)
The price is CA $138
per night
CA $155 total
5 Jan - 6 Jan
Wyndham Guayaquil Puerto Santa Ana

About the area

Guayaquil

Kennedy stay.Within a 10-minute walk of this Kennedy hotel, you'll find Antonio Neumane Park and World Trade Center. Also, Consorcio Nobis is within half a mile (1 km) and Mall del Sol Shopping Center is within 2 miles (3 km).

What's nearby

  • World Trade Center - 9 min walk
  • Mall del Sol Shopping Center - 12 min walk
  • San Marino Mall - 2 min drive
  • City Mall - 5 min drive
  • Malecon 2000 - 8 min drive

Getting around

  • Duran Train Station - 16 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 8 min drive

Restaurants

  • ‪Sal & Pimienta - ‬1 min walk
  • ‪Kioto Sushi Bar - ‬1 min walk
  • ‪Marrecife - ‬5 min walk
  • ‪Atrium Bar - ‬1 min walk
  • ‪Café Bombon’s - ‬9 min walk

About this property

Hilton Colon Guayaquil

Family-friendly upscale hotel with 5 restaurants
Hilton Colon Guayaquil offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 44778 square feet (4160 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hilton Colon Guayaquil. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. The property offers extended parking privileges.

  • 1 building
  • 294 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 44778 sq ft of conference space
  • 4160 sq m of conference space
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Colon Guayaquil offers 294 air-conditioned accommodations with iPod docking stations and minibars. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Elements Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (USD 14.64), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 32 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 42.7 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 per person
  • Fee for wireless internet in public areas: USD 14.64 (rates may vary)
  • Fee for wired internet in public areas: USD 14.64 (rates may vary)
  • Rollaway bed fee: USD 42.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colon Guayaquil
Colon Hilton Guayaquil
Guayaquil Hilton
Guayaquil Hilton Colon
Hilton Colon
Hilton Colon Guayaquil
Hilton Colon Hotel
Hilton Colon Hotel Guayaquil
Hilton Guayaquil
Hilton Guayaquil Colon
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Guayaquil
Hilton Colon Guayaquil Hotel Guayaquil

Hilton Colon Guayaquil Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 675 reviews" "
Rating 8 - Good. 136 out of 675 reviews" "
Rating 6 - Okay. 60 out of 675 reviews" "
Rating 4 - Poor. 30 out of 675 reviews" "
Rating 2 - Terrible. 39 out of 675 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can notice age of it
Stayed 1 night in Sep 2024

6/10 Okay

Randall

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice infraestructure, bad service
Regarding the shuttle from the airport, I understand that many other people who are sharing the same flight or arriving on other flights at the same time are also requesting the shuttle services. However, the hotel cannot wait indefinitely for every passenger to board the van. I ended up waiting for over 30 minutes for a passenger who never arrived. I believe it's reasonable to expect people to wait for 10 minutes, but 30 minutes is excessive. Additionally, I had to call the front desk three times because I forgot my toothbrush. This makes me question the hotel's customer service management. Furthermore, I noticed that a 10% tip was charged to my bill without my approval. While the hotel is very nice, I am very disappointed with the service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport and comfortable
This was an excellent place to stay oneither end of our Galapagos trip. Close to the airport, excellent service and good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Dioselina, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

2/10 Terrible

Raquel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff are awful.
Stayed 1 night in Jul 2024

8/10 Good

Vicente Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Aug 2024

10/10 Excellent

Austin, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and beautiful property
Stayed 1 night in Aug 2024

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

John Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay with the family
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus, Roanoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel close to the airport. Very friendly staff. We took a taxi for sightseeing and then the taxi driver took us to a great restaurant, and picked us up two hours later. The taxis have agreement with the hotel, i. e. safe!
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. What they call queen are really twin beds, but very comfortable. TV and safe didn't work. TV was fixed after second call and they gave up on safe since it needed to be replaced and our stay was for a night.
Stayed 1 night in Aug 2024

4/10 Poor

Yogesh

Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just an excellent place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jul 2024

6/10 Okay

Stefany

Travelled with partner
Liked: Staff & service
Conveniently located close to the airport and some nicer areas. The hotel is a little on the old side, but nothing extraordinary
Stayed 1 night in Jul 2024

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a wedding and it was great. The breakfast buffet was super and had a lot of options
Stayed 1 night in Jul 2024

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because I remember how wonderful it was 14 years ago when I got married there. Well, it was the vacation from hell. Front desk at check in was not accommodating and would not agreed to any of my requests because I booked through Expedia and didn’t do it straight with the hotel. Room was smelly and musty, so I complained and was given a different room that didn’t smell as bad but had a porche area that was filthy, covered in dirt so we couldn’t use it. The room wasn’t soundproofed so we had a hard time sleeping on the Saturday we were there because of a party in the hotel. Toilet wouldn’t flush on day 3 and the last day when we wanted to have a quiet pool day, there were a bunch of drunk people in the pool and one of them urinated in the plants by the pool in front of all children and other guests. Hotel apologized but it’s not worth to spend $120 a night for such crappy service and environment. Hotel hasn’t been well kept and I will never stay there again. A manager offered his apologies at check out and told me he was gonna call back after talking to hotel Exec but they never called me. I do have to say that the food is amazing! best breakfast and bakery! So I might go back to eat but never to stay. Also I don’t know why they sell rooms on Expedia if they tell you at check in you should have booked directly with them. Do better Hilton Colon!
Stayed 4 nights in Jul 2024