Sheraton Guayaquil Hotel

5.0 star property
5-star luxury hotel, connected to a shopping center in Simón Bolívar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Guayaquil Hotel

Lobby
Lobby
Meeting facility
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Junior Suite, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Bar
  • Breakfast available

Explore the area

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Plaza del Sol
    2 min walk
  • Mall del Sol Shopping Center
    2 min walk
  • Guayaquil Convention Center
    14 min walk
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    19 min walk

Room options

Junior Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Guayaquil

Central Guayaquil getaway .With a stay at this Simón Bolívar hotel, you'll be steps from Plaza del Sol and Mall del Sol Shopping Center. Consorcio Nobis and Antonio Neumane Park are also within half a mile (1 km).

What's nearby

  • Plaza del Sol - 2 min walk
  • Mall del Sol Shopping Center - 2 min walk
  • Guayaquil Convention Center - 14 min walk
  • San Marino Mall - 4 min drive
  • Malecon 2000 - 8 min drive

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Le Croissant Omni Hospital - ‬5 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Noe Sushi Bar - ‬2 min walk
  • ‪Cajún - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

5-star luxury hotel, connected to a shopping center in Simón Bolívar
As a guest of Sheraton Guayaquil Hotel, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Guayaquil Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Guayaquil hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 19 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 spa tubs
  • Fitness center
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 312 out of 499 reviews" "
Rating 8 - Good. 123 out of 499 reviews" "
Rating 6 - Okay. 30 out of 499 reviews" "
Rating 4 - Poor. 18 out of 499 reviews" "
Rating 2 - Terrible. 16 out of 499 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, personal muy amable, el lugar muy limpio
Stayed 1 night in Sep 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

JULIA

Stayed 2 nights in Jun 2024

10/10 Excellent

JULIA

Travelled with family
Liked: Cleanliness, amenities
La seguridad es muy buena el servicio exelente las abitaciones comodas y limpias Recomendable
Stayed 1 night in Aug 2024

8/10 Good

KRIST

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 4 nights in Aug 2024

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for airport
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Aug 2024

4/10 Poor

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

Gilad

Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff. Breakfast is quite good. Our room was comfortable, clean, and had a city view.
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela

Stayed 2 nights in Jul 2024

10/10 Excellent

ANDY FRANCESCO

Stayed 4 nights in Jun 2024

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac does not work in most rooms. The ac is a moderate temp around 75 at best. I like it cold but the hotel is an older one
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Stayed 7 nights in Jun 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind
Stayed 1 night in Apr 2024

2/10 Terrible

Alexis, Davidson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Howard

Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be stayed here again. The staff especially were wonderful. They speak better English than me with Spanish plus they wrre so helpful. The shopping mall next door is a big bonus.
Stayed 1 night in Mar 2024

10/10 Excellent

Sonya, Selma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Argenis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A go to
Quick easy checkin process. Secure hotel.
Stayed 1 night in Jan 2024