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Sheraton Guayaquil Hotel

5.0 star property
5-star luxury hotel, connected to a shopping center in Simón Bolívar

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Photo gallery for Sheraton Guayaquil Hotel

Lobby
Junior Suite, 1 King Bed
Meeting facility
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar

Explore the area

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Mall del Sol Shopping Center
    ‪2 min walk‬
  • Guayaquil Convention Center
    ‪14 min walk‬
  • San Marino Mall
    ‪4 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪19 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Smoking

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Classic Room, 1 King Bed, Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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About the area

Guayaquil

Central Guayaquil getaway .With a stay at this Simón Bolívar hotel, you'll be steps from Plaza del Sol and Mall del Sol Shopping Center. Consorcio Nobis and Antonio Neumane Park are also within half a mile (1 km).

What's nearby

  • Mall del Sol Shopping Center - 2 min walk - 0.2 km
  • Guayaquil Convention Center - 14 min walk - 1.2 km
  • San Marino Mall - 4 min drive - 2.5 km
  • City Mall - 5 min drive - 4.5 km
  • Malecon 2000 - 8 min drive - 5.6 km

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Le Croissant Omni Hospital - ‬5 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Noe Sushi Bar - ‬2 min walk
  • ‪Cajún - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

5-star luxury hotel, connected to a shopping center in Simón Bolívar
As a guest of Sheraton Guayaquil Hotel, you'll find 2 hot tubs, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Guayaquil Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Guayaquil hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Spanish

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  • Free airport shuttle
  • Free WiFi
  • Restaurant
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The price is CA $111
CA $126 total
includes taxes & fees
Apr 18 - Apr 19
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 36.60 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 533 reviews
Rating 8 - Good. 128 out of 533 reviews
Rating 6 - Okay. 31 out of 533 reviews
Rating 4 - Poor. 18 out of 533 reviews
Rating 2 - Terrible. 18 out of 533 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huldeni R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and service was great. The staff is quite friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Close to the airport, clean, good food, close to shopping mall, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing
Stayed 3 nights in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024

10/10 Excellent

Yona

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities
Very good
Stayed 1 night in Dec 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Julian

Stayed 2 nights in Nov 2024

10/10 Excellent

Agustinus, Surabaya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

William, Timmins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. It is cose to the GYE airport and across the street from Mall de Sol. Thos is the perfect hotel with c access to may amenities nearby. The service is great and don't miss the excellent breakfast buffet. Not like north america where you get an arificial egg pattie, a yogurt and a bowl of cereal. Canadian hotels need to step up their game.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean!
Stayed 1 night in Oct 2024

6/10 Okay

Hector

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms are small
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier, Heredia

Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best!! The staff was amazing!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and super friendly.
Stayed 1 night in Sep 2024

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, personal muy amable, el lugar muy limpio
Stayed 1 night in Sep 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

JULIA

Stayed 2 nights in Jun 2024