4/10 Poor
Eve
Travelled with partner
29 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Our stay at this hotel was not pleasant at all. The jacuzzi indoors was closed during our stay and the outdoor jacuzzi the surrounding area could do with a clean. The building and facilities are very dated and desperately need a refresh. There are cracks in the walls ceiling, outdated decor which clashes badly and just overall not authentically pleasing. The building inside is a harsh contrast to the lovely front garden and building from outdoors. Our room was okay, again needs a refresh of everything. For a spa hotel I expected nice products to use but they were cheap small bottles and only had a soap, shampoo and body wash - no moisturiser. The power was constantly cutting out in our room, we had to keep going to reception to let them know, and our phone didn’t work. The bed is unsuitable for individuals over 6ft I would not recommend it at all for taller people unless you want an awful nights sleep. The rooms are noisy too and you can hear peoples doors constantly slamming closed. Dining is very limited too. I wouldn’t return to this hotel unless it underwent major referbishment.
Eve
Stayed 1 night in Nov 2024