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Mandolay Hotel Guildford

4.0 star property
4-star eco-certified hotel near University of Surrey

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Photo gallery for Mandolay Hotel Guildford

Restaurant
Double - Crash Pad
Restaurant
Signature Suite
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Breakfast available
  • Room service

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪2 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪8 min drive‬
  • London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Double - Medium

Double - Medium

Double - Medium

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive

Double - Executive

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive

Triple/Twin - Executive

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Residence

The Residence

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad

Double - Crash Pad

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area

Double Deluxe

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Guildford

In Guildford .You'll be steps from G Live and a 5-minute walk from High Street. Stoke Park and Guildford Guildhall are also within half a mile (1 km).

What's nearby

  • G Live - 2 min walk - 0.2 km
  • High Street - 3 min walk - 0.3 km
  • Stoke Park - 7 min walk - 0.7 km
  • Guildford Cathedral - 4 min drive - 3.6 km
  • University of Surrey - 8 min drive - 4.9 km

Getting around

  • London Road Station - 3 min walk
  • Farnborough (FAB) - 19 min drive

Restaurants

  • ‪HarBAR - ‬3 min walk
  • ‪The King's Head - ‬11 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Three Pigeons - ‬7 min walk
  • ‪Rogues Bar - ‬5 min walk

About this property

Mandolay Hotel Guildford

4-star eco-certified hotel near University of Surrey
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

  • 78 guestrooms or units
  • Meeting rooms
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 20.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 17.00 for adults and GBP 10.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 10.50 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 938 reviews
Rating 8 - Good. 338 out of 938 reviews
Rating 6 - Okay. 148 out of 938 reviews
Rating 4 - Poor. 62 out of 938 reviews
Rating 2 - Terrible. 37 out of 938 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, welcoming and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Liam

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, perfect location for a visit to Guildford
Stayed 4 nights in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little room for a single bedroom - but they had put the heating on full blast. I ended up putting on the air con midway through the night after turning the radiator off before going to bed.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

EDMUND

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great Location, service, and staff
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for GLibe and town centre. Parking available although didn't use. Very close to London Road(Guildford) station. Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Little Gem
This is a real gem of a hotel and the rooms were really good - clean, well presented and with a great selection of teas and coffees. Liked the little sweets too. Excellent for the theatre so it was just such a great choice and I would absolutely go back and stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Trevor

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shanon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay, lovely room, friendly staff, great location for Guildford high street access.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Comfortable and an easy walk to shops etc
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help!! Our credit card was double charged for the deposit when we arrived and only credited back once. It’s just over $201.47 or 50 UK per our 3 rooms. The card charged with deposits was Prudence McCabe. I paid for the rooms under my card. I can be reached at BossAtTJC@gmail.com or Jenn@teamjenn.com, or 01-310-850-3321. Thank you! Jen McCabe
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Beatrice

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Everything about my stay at the Mandolay Hotel was wonderful. The staff was friendly and helpful, the room spacious and comfortable, and they thought of everything with lovely toiletries, coffees and even a bag of chocolate popcorn. Thanks to Scarlett, who went above and beyond to welcome me.
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room nice but in noisy location
The room was very nice and food good too. However the room was located in annex and the small window was just a few metres from an entrance to an events venue in the hotel. There was an event running the evening we stayed with people gathering outside the door but the worst was in the early hours when the event was ending and items were being removed - so much banging and crashing and people clearing up shouting to each other just outside our window. We phoned reception to complain at 2AM, after that the shouting stopped but the banging and crashing continued until 2:30. Either the event should have been better managed by hotel staff or the room should not be occupied when an event is running. Could have been a very nice stay but experience was ruined by the noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous one night stay. Room was excellent as was the shower. Food good. Customer service excellent. Only disappointing thing was the charge for the car park. Would defo barely stay again
Stayed 1 night in Aug 2024