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Crowne Plaza Hotel Gurgaon by IHG

5.0 star property
5-star luxury hotel near DLF Cyber City

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Photo gallery for Crowne Plaza Hotel Gurgaon by IHG

Meeting facility
Hallway
Meeting facility
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Leisure Valley
    ‪5 min walk‬
  • Gurgaon Central Mall
    ‪3 min drive‬
  • Fortis Memorial Research Institute
    ‪4 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Pool City View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Pool City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 357 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

Room amenity

Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Walk-In Shower)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Separate Living Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Separate Living Area)

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (Pool City View Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Pool City View Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

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4.6 out of 5, Wonderful, (434)
The price is CA $215
per night
CA $254 total
includes taxes & fees
23 Mar - 24 Mar
Taj City Centre Gurugram

About the area

Gurugram

City center retreat .Within a 15-minute walk of this Sector 29 hotel, you'll find Leisure Valley and Appu Ghar. DLF World Tech Park and Max Hospital are also within 2 miles (3 km).

What's nearby

  • Leisure Valley - 5 min walk - 0.5 km
  • Gurgaon Central Mall - 3 min drive - 2.6 km
  • Fortis Memorial Research Institute - 4 min drive - 2.9 km
  • Medanta - 6 min drive - 5.9 km
  • Artemis Hospital Gurgaon - 7 min drive - 6.2 km

Getting around

  • Sikandarpur RMRG Station - 7 min drive
  • IFFCO Chowk Station - 15 min walk
  • Indira Gandhi International Airport (DEL) - 33 min drive

Restaurants

  • ‪Bikanervala - ‬1 min walk
  • ‪Downtown - ‬1 min walk
  • ‪Warehouse Cafe - ‬1 min walk
  • ‪The Whisky Bar and Brewpub - ‬1 min walk
  • ‪21 Gun Salute - ‬1 min walk

About this property

Crowne Plaza Hotel Gurgaon by IHG

5-star luxury hotel near DLF Cyber City
Crowne Plaza Hotel Gurgaon by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 25930 square feet (2409 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury Crowne Plaza Hotel Gurgaon by IHG. An area shuttle within 100 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 234 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 25930 sq ft of conference space
  • 2409 sq m of conference space
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Hotel Gurgaon by IHG offers 234 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Hindi, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 100 kilometers
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1867.50 for adults and INR 996 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel Gurgaon by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1867.50 for adults and INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon By Ihg
Crowne Plaza Hotel Gurgaon by IHG Hotel
Crowne Plaza Hotel Gurgaon an IHG Hotel
Crowne Plaza Hotel Gurgaon by IHG Gurugram
Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 271 reviews
Rating 8 - Good. 62 out of 271 reviews
Rating 6 - Okay. 9 out of 271 reviews
Rating 4 - Poor. 9 out of 271 reviews
Rating 2 - Terrible. 16 out of 271 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good quality hotel, well located for our office location in Guragon. Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2. Breakfast buffet was wide ranging and choice of indoor and outdoor seating.
Stayed 5 nights in Nov 2024

10/10 Excellent

SATISH

Stayed 5 nights in Oct 2024

10/10 Excellent

Udayan

Stayed 2 nights in Oct 2024

2/10 Terrible

Work

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad damp rooms
Completely waste of money. Room had a damp smell. They change from level 4 to level 5 and same issue. I couldn't sleep as smell was so bad. I even asked housekeeping to come and check. They also confirmed the dampness and just did a spray which lasted for couple of hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

10/10 Excellent

Anil

Stayed 3 nights in Sep 2024

4/10 Poor

Sandeep

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Stayed 1 night in Sep 2024

8/10 Good

Parapti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled on business, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Naveed

Disliked: Cleanliness, staff & service
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Stayed 1 night in Aug 2024

2/10 Terrible

Anoop

Stayed 1 night in Aug 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good
Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha, London

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.
Stayed 3 nights in Jul 2024

2/10 Terrible

Naveen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungdu

Stayed 1 night in Jun 2024

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no complaints Lot of opportunities to improve and better themselves Good luck
Stayed 1 night in Jun 2024

10/10 Excellent

Rathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Puru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mahesh

Stayed 2 nights in May 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LUNA DAS

Stayed 2 nights in Apr 2024