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Hotel Soul Suzhou

4.0 star property
4-star boutique hotel near Pingjiang Road, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Soul Suzhou

Free minibar items, in-room safe, individually decorated, desk
Property amenity
Bar (on property)
Free minibar items, in-room safe, individually decorated, desk
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu, 215005
  • Metro Shopping Mall
    4 min walk
  • Guanqian Street
    9 min walk
  • Pingjiang Road
    16 min walk
  • Wuxi (WUX-Shuofang)
    29 min drive

Room options

View all photos for Fashion King or Twin Room

Free minibar items, in-room safe, individually decorated, desk

Fashion King or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

LCD TV

Executive Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Free minibar items, in-room safe, individually decorated, desk

Executive Room

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Room

Free minibar items, in-room safe, individually decorated, desk

Premier Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Wyndham Garden Suzhou

Pool
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (157)
The price is CA $76
per night
CA $89 total
includes taxes & fees
19 Jan - 20 Jan
Wyndham Garden Suzhou

About the area

Suzhou

Central Suzhou getaway .Your stay at this Suzhou Old Town hotel places you within 2 miles (3 km) of Pingjiang Road and Lion Grove Garden. Suzhou Museum and Humble Administrator's Garden are also within 2 miles (3 km).

What's nearby

  • Pingjiang Road - 16 min walk
  • Suzhou Museum - 18 min walk
  • Humble Administrator's Garden - 2 min drive
  • Shantang Street - 3 min drive
  • Jinji Lake - 8 min drive

Getting around

  • Suzhou Railway Station - 4 min drive
  • Chayuanchang Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 87 min drive

Restaurants

  • ‪肯德基 - ‬3 min walk
  • ‪天语雅阁 - ‬1 min walk
  • ‪德庄火锅 - ‬3 min walk
  • ‪川福骨头煲 - ‬1 min walk
  • ‪苏州如家新观前店 - ‬1 min walk

About this property

Hotel Soul Suzhou

4-star boutique hotel near Pingjiang Road, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel Soul Suzhou. Self parking is free.

This Art Deco Suzhou hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Soul Suzhou offers 220 air-conditioned accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CNY 68-68 for adults and CNY 34-68 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free minibar (some items)
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 1 2024 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 to 68 for adults, and CNY 34 to 68 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Soul
Hotel Soul Suzhou
Soul Hotel
Soul Hotel Suzhou
Soul Suzhou
Soul Suzhou Hotel
Suzhou Hotel Soul
Suzhou Soul Hotel
Hotel Soul Suzhou Hotel
Hotel Soul Suzhou Suzhou
Hotel Soul Suzhou Hotel Suzhou

Hotel Soul Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 588 reviews" "
Rating 8 - Good. 243 out of 588 reviews" "
Rating 6 - Okay. 51 out of 588 reviews" "
Rating 4 - Poor. 14 out of 588 reviews" "
Rating 2 - Terrible. 2 out of 588 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jihong, South Barrington

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

YAN SHENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances.
Stayed 4 nights in Mar 2024

10/10 Excellent

Fan, Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two nights stay in this hotel. the location is great, short walks to food, shopping , café and subway station. even though it is close to some very busy and crowded streets, my room is nice and quiet . stuff are very friendly. definitely will stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

xing

Stayed 2 nights in Feb 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel inside, the main issue is finding it as the map provided shows another property so we wandered 15 mins before finding the place! but inside the rooms are clean and the hotel has quite a modern funky style.
Stayed 1 night in Nov 2023

6/10 Okay

Peijun

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

MING-NING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Kim Ngoc

Stayed 2 nights in Dec 2019

10/10 Excellent

Daniel, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Stayed 3 nights in Dec 2019

8/10 Good

tohtoh, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, very large rooms and a convenient location. Staff was extremely helpful. Free shuttle to the train station. Next time I'm in Suzhou I will definitely stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel location is excellent, very close to major attractions. It has free shuttle service to some of them. The staff is conversant in English and is very knowledgeable about how to get to these attractions. The room is large, and art deco style. The bathroom is painted black, and very dark. It could use more lighting . The mini refrigerator did not work in my room. Overall, I will stay here again for its location and friendly staff.
Stayed 2 nights in Nov 2019

8/10 Good

CHING HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit cold probably it was drizzling out there. There was no heater. Overall, it was a nice stay as the hotel was centrally located, short walking distance to metro chayyuanchang and in front of the hotel, there was a walking street with a lot of eateries and shopping mall. Easily accessible to attraction like Suzhou museum, Humble administrator garden and culture street.
Stayed 1 night in Nov 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Suzhou
The hotel is near historic old town. It is well situated for eateries, shopping and sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Gary, Boston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is pretty close to places I wanna visit, and hotel staff are friendly and polite. But the room looked outdated.
Stayed 1 night in Nov 2019

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, spacious rooms
This is a great hotel right in the middle of the famous Suzhou shopping street. From outside it might not look so great, but once you enter you feel the comfort and the unique design. The rooms are spacious. No noise at all. They have good pillows and mattress. Only comment to the management is the breakfast, it was lacking the taste and the colorfulness we have seen in other hotels in Suzhou or shanghai. Perhaps a little creativity in designing a good menu can serve customers better.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All we did was book a room in a city we had never visited before. No expectations. We walked into the lobby and were met by smiling staff. Check in was a breeze. OUR ROOM WAS AMAZING!!! Huge room. 2 full couches, 2 full king beds, complimentary everything. Just blown away. Thank you Hotel Soul.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Reasonable price. Front desk staffs are couteas.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hipster hotel, classy!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel is located at a fantastic location, very near to "old town" shopping area. In my opinion, the room is too big and the interior design is slightly old. I stayed on the highest floor (7th floor) and the water pressure is weak.
Stayed 1 night in Sep 2019

10/10 Excellent

MK, SF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, shopping, and restaurants are one block away
Stayed 1 night in Sep 2019

10/10 Excellent

PK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wow for me. Extremely spacious and clean room. Surrounded by lots of eateries and shopping outlets. Train station is 200 mettes away. They also provide free transport to the suzhou train station and Humility Administration.
Stayed 3 nights in Jul 2019

8/10 Good

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
👍Didn't expect to have such good breakfast buffet spread as it was indicated free breakfast. 👍Within the shopping district 👍Provided free transport to train station. Though this hotel has no good scenery at all, as it is surrounded by tall buildings, will sure be back to this hotel if going to Suzhou, for their good service and convenient location.
Stayed 3 nights in Jul 2019