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Alisa Premier Cruise

5.0 star property
Luxurious 5-star cruise ship with spa

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Photo gallery for Alisa Premier Cruise

Exterior
Exterior
Lounge
In-room safe, desk, laptop workspace, blackout drapes
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping
  • Room service

Explore the area

Map
Lounge 16, Tuan Chau Port, Halong Bay, Ha Long, Quang Ninh
  • Tuan Chau Beach
    ‪17 min walk‬
  • Dolphin Club
    ‪18 min walk‬
  • Ha Long Night Market
    ‪11 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Ocean View (Double/Twin)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite Ocean View (Double/Twin)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Senior Suite Private Balcony & Jacuzzi (Double/Twin)

In-room safe, desk, laptop workspace, blackout drapes

Senior Suite Private Balcony & Jacuzzi (Double/Twin)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

In-room safe, desk, laptop workspace, blackout drapes

Alisa Vip Suite Private Balcony & Jacuzzi

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Senior Triple Suite Private Balcony

In-room safe, desk, laptop workspace, blackout drapes

Senior Triple Suite Private Balcony

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Connecting Private Balcony & Jacuzzi

Family Connecting Private Balcony & Jacuzzi

Family Connecting Private Balcony & Jacuzzi

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

In-room safe, desk, laptop workspace, blackout drapes

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Ha Long

Seaside stay .This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
View more Cruise ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Beach - 17 min walk - 1.5 km
  • Dolphin Club - 18 min walk - 1.6 km
  • Ha Long Night Market - 11 min drive - 9.8 km
  • Dragon Park - 16 min drive - 13.9 km
  • Halong Bay Marina - 20 min drive - 19.6 km

Getting around

  • Ga Ha Long Station - 17 min drive
  • Haiphong (HPH-Cat Bi) - 45 min drive

Restaurants

  • ‪Bunny’s - ‬16 min walk
  • ‪Magnolia Restaurant - ‬12 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬12 min drive
  • ‪Diamond Restaurant - ‬11 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Alisa Premier Cruise

Luxurious 5-star cruise ship with spa
Alisa Premier Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. Event space at this cruise ship measures 538 square feet (50 square meters) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Premier Cruise. An area shuttle within 180 kilometers and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

  • 23 guestrooms or units
  • 4 levels
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Alisa Premier Cruise offers 23 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas and include desks. A pillow menu is available. Smart televisions come with digital channels and first-run movies.

Bathrooms include showers, bathrobes, slippers, and bidets. This Ha Long cruise ship provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the cruise ship's full-service spa, Alisa Premier Cruise Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. The spa is open daily.

Languages

English, Vietnamese

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Exterior

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  • Pool
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 11 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 180 km
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • First-run movies
  • Smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Alisa Premier Cruise Halong
Alisa Premier Halong
Alisa Premier Cruise Ha Long
Alisa Premier Ha Long
Cruise Alisa Premier Cruise Ha Long
Ha Long Alisa Premier Cruise Cruise
Alisa Premier
Cruise Alisa Premier Cruise
Alisa Premier Cruise Cruise
Alisa Premier Cruise Ha Long
Alisa Premier Cruise Cruise Ha Long

Alisa Premier Cruise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 180 reviews
Rating 8 - Good. 36 out of 180 reviews
Rating 6 - Okay. 5 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 0 out of 180 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5
Stayed 1 night in Apr 2024

10/10 Excellent

Joe, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ship was very clean and the room was well equipped with a shower, bathtub and good tv channels. Our tour guide Thuy was very knowledgeable.
Stayed 1 night in Feb 2020

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onboard crew and lovely boat!
John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat. The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.
Stayed 1 night in Feb 2020

8/10 Good

jeremy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

NARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.
Stayed 1 night in Dec 2019

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable introduction to Halong Bay
Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality. Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed. Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
3 star experience
The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected more for more than USD350 trip. It was good but expensive. You need to pay extra to get to ha long bay - usd 170
Stayed 1 night in Dec 2019

10/10 Excellent

Keng Ngee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alisa premier is excellent small cruise
Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, accommodating staff who went the extra mile to cater to our needs. Keep up the great work!
Stayed 1 night in Dec 2019

10/10 Excellent

Radhakrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise was amazing and with help of Anna logistic was arranged nicely. thank you very much
Stayed 1 night in Nov 2019

10/10 Excellent

Phin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good cruise
Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel, Bay area

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on the Alisa premier boat! Everything is clean, staff is very attentive, and you can tel it is one of the nicer boats on the water that doesn’t break the bank. I recommend this cruise, especially for couples and those not looking for a party boat. Nancy was great with helping us get everything figured out and assuring that we would get to the boat on time. Everything went very smoothly
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this cruise. The room was small but very comfortable. Lunch, dinner and breakfast were all delicious. The staff was lovely and did all they could to enhance our experience. When we mentioned that we did not want to eat uncooked vegetables the kitchen staff made us a special plate of cooked vegetables. We especially enjoyed the activities and our tour guide. We went to a wonderful cave, a pearl farm and an incredible beach. Thank you Alisa Premier Cruise!
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best cruise in Ha Long Bay
Everything was fabulous, from Nancy who looked after the booking details to the fabulous crew who went out of there way to make us comfortable.
Stayed 2 nights in Aug 2019

4/10 Poor

Ana

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The trip was very good and enjoyable. We booked for a 2D1N trip for Halong Bay. The assistance from NANCY was very helpful. The view from the room was excellent. The bath was superb with jacuzzi and bathtub. The crew on board did their best and we were impressed. The only thing I would suggest is to lower their transfer cost. At present, it is 35USD, which I believe can be 20~25USD. I would recommend them to anyone wishing to visit Halong Bay soon.
Stayed 1 night in Aug 2019

10/10 Excellent

SAMRAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Cruise
I loved our stay. The staff were so friendly. Nancy was so helpful - she helped us organise our transfers and made sure everything went through smoothly. I was stuck in hong kong due to airport strikes however Nancy was texting me with her concerns and was very kind. we loved the room and the views were amazing. the food was incredible - i packed my own food just incase the food was not good however I need not have bothered. the staff are so friendly. i loved our tour guide Nancy! she was so funny and knowledgable. the caves were incredible. i would 100% recommend.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Jason, Hanoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people Nice trip Enjoyed good experience with others.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alisa Premier Cruise was a lovely trip with excellent service, great food and activities and well-appointed facilities. We were picked up by a luxury van from our hotel in Hanoi and were driven to Halong to meet the cruise. Check in was smooth and we had a tasty buffet lunch as we headed out to our first location at
Stayed 2 nights in Apr 2019

10/10 Excellent

Shane, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cruise was very clean. Buffet lunch and breakfast were good. Dinner served was customised to my liking because the staff took the initiative to ask if i had any food allergies. I couldnt eat seafood so customised dishes were served to me instead of the seafood vietnamese dishes which was served to my wife and rest of the guest. Room was clean, and our private balcony was incredible. Manager of the cruise also made sure we were comfortable and enjoy the night. To me, halong bay wasnt the star of the day. It was the cruise and the staffs on board. Thank you
Stayed 1 night in Mar 2019