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Citadines Marina Halong

4.5 star property
4.5-star luxury hotel near Ha Long Night Market

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Photo gallery for Citadines Marina Halong

Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Lobby
Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Executive Apartment, 2 Bedrooms | Balcony
Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Peninsula 3, Marina Halong,, Halong Marine Blvd, Hung Thang Ward, Ha Long, Quang Ninh Province
  • Ha Long Night Market
    ‪5 min walk‬
  • Cái Dăm Market
    ‪16 min walk‬
  • Tuan Chau Beach
    ‪17 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪46 min drive‬

Room options

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Deluxe Studio, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

View from room

Executive Apartment, 2 Bedrooms

  • 59 sq m
  • Bay view
  • Sleeps 7
  • 2 King Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 1 Bedroom

  • 52 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24.5 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Balcony

Executive Room, 1 King Bed

  • 24.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, Multiple Beds

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, Multiple Beds

  • Sleeps 7
  • 4 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, 2 Bedrooms

  • 84 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms

In-room safe, individually decorated, desk, laptop workspace

Executive Apartment, 3 Bedrooms

  • 90 sq m
  • Bay view
  • Sleeps 9
  • 3 King Beds

View all photos for Premier Apartment, 2 Bedrooms (King)

In-room safe, individually decorated, desk, laptop workspace

Premier Apartment, 2 Bedrooms (King)

  • 84 sq m
  • Sleeps 7
  • 2 King Beds

About the area

Ha Long

Bai Chay stay.With a stay at this Bai Chay hotel, you'll be within half a mile (1 km) of Ha Long Night Market and 2 miles (3 km) of Cái Dăm Market. Dragon Park and Ha Long International Cruise Port are also within 6 miles (10 km).

What's nearby

  • Ha Long Night Market - 5 min walk - 0.5 km
  • Cái Dăm Market - 16 min walk - 1.4 km
  • Dragon Park - 6 min drive - 5.2 km
  • Ha Long International Cruise Port - 7 min drive - 6.2 km
  • Tuan Chau Beach - 17 min drive - 9.4 km

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 46 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬18 min walk
  • ‪Nha Hang Pho Bien - ‬16 min walk
  • ‪Magnolia Restaurant - ‬3 min walk
  • ‪Dung Anh Coffee - Bakery - ‬16 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬13 min walk

About this property

Citadines Marina Halong

4.5-star luxury hotel near Ha Long Night Market
Citadines Marina Halong offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1808 square feet (168 square meters) and includes conference space. A complimentary children's club, multilingual staff, and gift shops/newsstands are also featured at the luxury Citadines Marina Halong. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Ha Long hotel.

  • 1 building
  • 580 guestrooms or units
  • 26 levels
  • 4 dining venues
  • 1808 sq ft of conference space
  • 168 sq m of conference space
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Citadines Marina Halong offers 580 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Malay, Vietnamese

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 260,000 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Due to renovations, the following facilities will be closed until further notice: On The Rocks Bar (30th floor), Social Lounge, and the outdoor pool.

Access methods

Staffed front desk

Pets

  • Pets: VND 500000 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 850000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: VND 500000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 850000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Marina Halong Hotel
Citadines Marina Halong Ha Long
Citadines Marina Halong Hotel Ha Long

Citadines Marina Halong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience with family
Stayed 3 nights in Dec 2024

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful property with amazing ocean view
Stayed 1 night in Nov 2024

10/10 Excellent

Ha anh

Stayed 1 night in Sep 2024

8/10 Good

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\ Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ralph J

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but noisy construction nearby and not many dining options in the hotel
Stayed 3 nights in May 2024

10/10 Excellent

Anh Quoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and relax.
Stayed 1 night in Mar 2024

10/10 Excellent

Laxmikant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, it’s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.

10/10 Excellent

CINDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL 👍👍👍
Excellent is only the world i can say for this hotel. I give 5 ⭐️ for all & definitely will recommend to all my friends if they visit Halong Bay in future.
Stayed 2 nights in Mar 2023

2/10 Terrible

Samuel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Building site - do not book!
We booked 2 nights here for my gf’s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. There’s no mention of this on hotels.com and the photos shown are CGI = there’s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasn’t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they weren’t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !
Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew, Christchurch

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.
Stayed 2 nights in Aug 2022

10/10 Excellent

PARMOD K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Cheap and nice hotel
Stayed 1 night in Nov 2024

8/10 Good

won tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

minjeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
최상의 호텔입니다. 뷰도 좋고 깨끗하고 친절하고 아쉬움이 없는 최고의 호텔이라서 또 가고 싶습니다.
Stayed 1 night in Apr 2024

10/10 Excellent

YAERIN

Stayed 1 night in Jul 2023