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Royal Halong Hotel

5.0 star property
Family-friendly 5-star hotel near Dragon Park

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Photo gallery for Royal Halong Hotel

Villas Deluxe Twin | Outdoor pool
View from room
Lobby
Suite Double
Breakfast, lunch, dinner served; Asian cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Halong Street, Bai Chay Ward, Ha Long, Quang Ninh
  • Sun Square
    ‪7 min walk‬
  • Bai Chay Beach
    ‪15 min walk‬
  • Queen Cable Car Ocean Terminal
    ‪20 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪52 min drive‬

Room options

View all photos for Premium Twin Room (Hill View)

Premium Twin Room (Hill View)

Premium Twin Room (Hill View)

  • 39 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room (Bay View)

Deluxe Twin Room (Bay View)

Deluxe Twin Room (Bay View)

  • 39 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Premium Double Room (Hill View)

Premium Double Room (Hill View)

Premium Double Room (Hill View)

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Bay View)

Deluxe Double Room (Bay View)

Deluxe Double Room (Bay View)

  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Double

Suite Double

Suite Double

  • 95 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool

THE WATSON PREMIUM HALONG HOTEL

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (122)
The price is CA $76
per night
CA $87 total
includes taxes & fees
24 Feb - 25 Feb
THE WATSON PREMIUM HALONG HOTEL

About the area

Ha Long

Seaside stay .Your stay at this Bai Chay hotel places you within 2 miles (3 km) of Dragon Park and Bai Chay Market. Also, Ha Long Night Market is within 2 miles (3 km) and Nha Tho Hon Gai Temple is within 6 miles (10 km).

What's nearby

  • Dragon Park - 2 min drive
  • Bai Chay Market - 2 min drive
  • Ha Long Night Market - 3 min drive
  • Ha Long International Cruise Port - 3 min drive
  • Halong Bay Marina - 9 min drive

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 43 min drive

Restaurants

  • ‪Papa‘s BBQ - ‬11 min walk
  • ‪Cong Ca Phe - ‬15 min walk
  • ‪Novotel Lobby Bar - ‬7 min walk
  • ‪Công Viên Hoàng Gia - Royal Amusement Park - ‬7 min walk
  • ‪Nha Hang Vietnam - ‬13 min walk

About this property

Royal Halong Hotel

Family-friendly 5-star hotel near Dragon Park
Royal Halong Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 8270 square feet (768 square meters) and includes a conference center. A casino, a fitness center, and barbecue grills are also featured at the luxury Royal Halong Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Ha Long hotel.

  • 1 building
  • 168 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 8270 sq ft of conference space
  • 768 sq m of conference space
  • Built in 2014
  • Casino
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Royal Halong Hotel offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 400000 for adults and VND 300000 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 1 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Halong Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 300000 for children
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 5700102119

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Halong Hotel
Halong Royal Hotel
Royal Halong
Royal Halong Hotel
Royal Hotel Halong
Royal Halong
Hotel Royal Halong Hotel Ha Long
Ha Long Royal Halong Hotel Hotel
Hotel Royal Halong Hotel
Royal Halong Hotel Hotel
Royal Halong Hotel Ha Long
Royal Halong Hotel Hotel Ha Long
Royal Halong Hotel Ha Long
Royal Hotel
Royal

Royal Halong Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 15 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast
Lovely staff and excellent breakfast buffet
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AC Woes
The hotel itself was lovely. The staff was friendly. However, the air conditioner in my room and my friend's room didnt work properly. We called the front desk who sent someone to mess with the buttons, and they claimed it was working. But, we had the AC set at 15°C (just to cool it down), and it never got below 23°C. It was an uncomfortable night of sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very clean
Stayed 2 nights in Feb 2024

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells like mould
Stayed 2 nights in Jul 2022

6/10 Okay

Kwong

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great bay view
Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

EFRAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Impressive hotel
I enjoyed the beautiful Lobby, big room and good breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
Stayed 2 nights in Aug 2019

2/10 Terrible

GB, Saigon, VN

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children.
Stayed 2 nights in Jun 2019

8/10 Good

HSU

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not too much shops nearby. Night market is a bit far and about 10 mins by cab.
Stayed 1 night in Jun 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Halong Hotel
This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong
Stayed 2 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large modern hotel with casino
Overnight stay from Hanoi to go on a boat trip the next day. Enormous modern hotel but few guests. It seems to be a casino resort for Chinese visitors (sign saying Vietnamese not admitted to casino). Staff helpful but not all speak English. Very good breakfast included. Good value and nice view of the bay. 10min walk to village and 15min drive to Ferry Terminal but taxis very cheap. Staff can organise car trips back to Hanoi or elsewhere. Large construction site across the road but no noise at night. I would certainly recommend staying on the land and going for a day cruise if you want to save money.
Stayed 1 night in Dec 2018

6/10 Okay

Vienna, New Zealand

Liked: Cleanliness
Disliked: Staff & service
For a five star hotel, the staff don’t know a word of English which is very disappointing and so difficult to communicate. The location is not suitable at all as it’s far away from everything. Room service menu is limited and over priced. The room is good but then again the fridge wasn’t working. Overall, not a good place and I will definitely not recommend it to anyone nor will I ever return to this hotel again. You shouldn’t call yourselves a 5 star hotel either.
Stayed 2 nights in Nov 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel option when visiting Ha Long Bay
We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Pictures were nothing like what we got. Smelled like smoke even though the staff stated that our floor was smoke free. Hotel was ok overall. Nothing special
Stayed 4 nights in Jul 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
They were extremely nice and helpful and even booked me a very nice tour of Ha Long Bay. I would definitely recommend this hotel if you’re in Ha Long City

6/10 Okay

Karl, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in very good condition, centrally located, however the staff don't speak English, which makes it difficult for someone who doesn't speak the language. I can understand why they don't have the need to speak English, 99% of their customers are from China, Taiwan and Korea.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia needs to be more diligent
I need a booking number which Expedia didn't supply, the itinerary number or book number provided by Expedia were not the right criteria for what was needed to check in. 30 min hassle at the front desk cause the correct information wasnt provided by Expedia. Checked app, email, online Expedia website, none had it.
Stayed 1 night in Apr 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all-round lovely experience!
This hotel was incredible - the views were great, the rooms were big and lovely to stay in, but I would warn to pay more and get a bay-view room as the other rooms don't exactly have much to look at. In terms of staff, everyone was wonderful and extremely attentive - I didn't open a single door on the trip. Reception also helped us organise a boat trip and gave us advice on the local area. The outdoor pool is fantastic and the indoor pool is just as nice, but isn't heated, so you're aware. In terms of hotel facilities, everything was great - the restaurant was lovely (and I'd definitely recommend adding breakfast to your booking) but the spa was disappointing as it is for men only :/ Overall, I thoroughly enjoyed mty stay at the Royal Halong Hotel and would absolutely stay again. 9/10

6/10 Okay

Cindy, Perth Australia

Liked: Cleanliness, room comfort
It's not a 5 star hotel standard
Location isn't great as it quite far from the centre and notthing to do surround. Staffs are not really friendly. The hotel allows guests to smoke right inside so it's not a friendly kids staying. Buffet breakfast isn't great and not many choices to choose from. Overall this hotel isn't a 5 star rate standard and I would not recommend this hotel to anyone. If you are a family travel with young kids, don't stay here.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facility
The room is spacious, clean with good amenities. The staff spoke English and were friendly and helpful.

8/10 Good

russell, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing indoor pool and fun casino
Grear sports facolities. Pool is fabulous. We enjoyed casino too. Not much going in in area. restaurant was superb

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and close to city centre
We had a great time in Halong, the Hotel is ROYAL in every way, all facilities are well maintained and staff are friendly, not to mention the hotel is really luxury in every way

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unfriendly staff
Beautiful looking hotel but staff were unfriendly