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Royal Lotus Hotel Halong

4.0 star property
4-star hotel in Bai Chay

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Photo gallery for Royal Lotus Hotel Halong

Property grounds
Interior
Interior
Indoor pool, outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
A13 Block 1, East of Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh
  • Ha Long Night Market
    ‪3 min walk‬
  • Cái Dăm Market
    ‪7 min walk‬
  • Dragon Park
    ‪5 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for Junior Room, Bay View

Junior Room, Bay View

Junior Room, Bay View

  • Bay view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Bay View

Suite, Bay View

Suite, Bay View

  • Bay view
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Bay View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Bay View

  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

About the area

Ha Long

Bai Chay stay.Within a 10-minute walk of this Bai Chay hotel, you'll find Ha Long Night Market and Cái Dăm Market. Sun Square and Bai Chay Beach are also within 3 miles (5 km).

What's nearby

  • Ha Long Night Market - 3 min walk - 0.3 km
  • Cái Dăm Market - 7 min walk - 0.7 km
  • Dragon Park - 5 min drive - 4.4 km
  • Ha Long International Cruise Port - 6 min drive - 5.4 km
  • Tuan Chau Beach - 15 min drive - 8.6 km

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 44 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬9 min walk
  • ‪Nha Hang Pho Bien - ‬7 min walk
  • ‪Magnolia Restaurant - ‬8 min walk
  • ‪Dung Anh Coffee - Bakery - ‬7 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬5 min walk

About this property

Royal Lotus Hotel Halong

4-star hotel in Bai Chay
Royal Lotus Hotel Halong offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Royal Lotus Hotel Halong. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Ha Long hotel is smoke free.

  • 147 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
Royal Lotus Hotel Halong offers 147 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Thai massages, facials, and body treatments.

Languages

Chinese (Mandarin), English

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  • Pool
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  • Parking included
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Property amenities

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Lotus Hotel Halong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.88 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)
  • Rollaway bed fee: USD 28.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Halong Royal Hotel
Hotel Royal Lotus
Lotus Hotel Halong
Royal Halong Hotel
Royal Hotel Halong
Royal Lotus
Royal Lotus Halong
Royal Lotus Halong Hotel
Royal Lotus Hotel
Royal Lotus Hotel Halong
Royal Lotus Hotel
Royal Lotus Halong
Royal Lotus
Hotel Royal Lotus Hotel Halong Ha Long
Ha Long Royal Lotus Hotel Halong Hotel
Hotel Royal Lotus Hotel Halong
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel Ha Long

Royal Lotus Hotel Halong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 30 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lee, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff. Good value for money on everything there. I would stay again.
Stayed 1 night in Apr 2019

8/10 Good

Hayami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
Stayed 2 nights in Jan 2019

8/10 Good

nachayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
good and comfortable
Stayed 2 nights in Oct 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay!
This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!
Stayed 1 night in Oct 2018

10/10 Excellent

Byron, Halong, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.
Stayed 1 night in Sep 2018

6/10 Okay

Mel, New Zealand

fancy hotel. terrible room service
I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.
Stayed 1 night in Aug 2018

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
If you have to
It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.
Stayed 1 night in Jul 2018

10/10 Excellent

Soo Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2018

8/10 Good

Mark, Glasgow

Liked: Cleanliness, staff & service, room comfort
Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.
Stayed 2 nights in Jun 2018

4/10 Poor

kyu seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok itself... Construction at next door had been carry on whole through the night with heavy , heavy noise. No matter weekend. Wow !!! Hotel staff say sorry but it was so terrible 3 nights.

8/10 Good

stephanie, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.
Stayed 2 nights in Dec 2017

8/10 Good

Bayanagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.
Stayed 2 nights in Dec 2017

10/10 Excellent

Yenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2017

10/10 Excellent

kulsum, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a comfortable hotel with all modern facilities and well placed for the convention centre. The staff were very helpful and friendly
Stayed 3 nights in Nov 2017

10/10 Excellent

Katie, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Halong Bay
The room was incredible! It was very spacious. The bathroom was also very spacious. It was clean and the bed was comfortable. It was a short taxi ride to the pier.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Royal Lotus Hotel was a lovely 4 star hotel with a great rooftop bar. The highlight was the fantastic Japanese restaurant which we ate at both nights that we stayed and the waitress was very friendly and professional. The buffet breakfast was also of a high standard with a huge variety of food on offer.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
The hotel is very convenient in terms of location and facilities. It is walking distance from the center including shops, cafes and restaurants. Rooms are clean and spacious.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017