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Quality Inn & Suites

2.5 star property
Art Deco hotel perfect for exploring Hagerstown

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Maryland Theater
    ‪2 min drive‬
  • Pennsylvania Dutch Market
    ‪5 min drive‬
  • Hagerstown Premium Outlets
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Hagerstown

Heart of Hagerstown.You'll find Hagerstown Suns Municipal Stadium and Maryland Theater within 2 miles (3 km) of this hotel. Hagerstown Dog Park and Washington County Museum of Fine Arts are also within 3 miles (5 km).

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk - 1.4 km
  • Maryland Theater - 2 min drive - 2.0 km
  • Washington County Museum of Fine Arts - 4 min drive - 3.5 km
  • Pennsylvania Dutch Market - 5 min drive - 4.8 km
  • Hagerstown Premium Outlets - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Art Deco hotel perfect for exploring Hagerstown
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Sleep Inn & Suites

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  • Pet-friendly
  • Parking included
  • Air conditioning
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CA $122 total
includes taxes & fees
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Sleep Inn & Suites

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla, Hagerstown

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Yasuko

Business traveller
Smell of pot smoking in the hallway that made us sick
Stayed 2 nights in Nov 2024

8/10 Good

Guilfoyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Martha, SHELBURNE FALLS

Stairs, but inside. No elevator..did not matter for me, but would for others. Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Smithsburg

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Stayed 1 night in Sep 2024

8/10 Good

alvie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Jurgen

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not return
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Liked: Staff & service
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Stayed 1 night in Oct 2024

4/10 Poor

Inara, Charlottesville

Stayed 1 night in Sep 2024

8/10 Good

G Construction

Stayed 2 nights in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
No refrigerator. There is a trail to apartments behind and the drug traffic behind is crazy. No elevator. Stairwell smells like pee. I work night about to get in the shower and get a knock at the door so no thank you and lady knocks again when I open the door (no fully dressed) she opens door all the way to check the locks. What?? Ma’am. Side door to building doesn’t lock. So all the drug traffic has access. But in a bind they are convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

6/10 Okay

Phoebe

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

2/10 Terrible

jane

Breakfast was a joke cereal waffles that’s all. No pool no hot tub. The whole place was misrepresented by you. I have never ever been duped. I have dropped you.
Stayed 1 night in Sep 2024

4/10 Poor

Pam

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the staff was hard working and pleasant, the property was worn and threadbare. Everything seemed clean but old. The bathtub and sink didn’t drain well at all. I am glad I had friends with me (next room) or I would have felt uncomfortable in the area. One night was fine but I will not be staying there again.
Stayed 1 night in Sep 2024