Shangri-La Guangzhou

5.0 star property
5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    19 min walk
  • 六合茶居
    20 min walk
  • Canton Fair Complex East Tram Stop
    5 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    55 min drive

Room options

Deluxe Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Horizon Deluxe, Basic Room, 2 Single Beds, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe, Basic Room, 1 King Bed, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Guangzhou

Haizhu stay.With a stay at this Haizhu hotel, you'll be within 2 miles (3 km) of Canton Fair Complex and 6 miles (10 km) of Canton Tower. Also within 9 miles (15 km) are Beijing Road Pedestrian Street and Baiyun Mountain.

What's nearby

  • Canton Fair Complex - 19 min walk
  • Canton Tower - 5 min drive
  • Tianhe Park - 6 min drive
  • Taikoo Hui - 8 min drive
  • Beijing Road Pedestrian Street - 13 min drive

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪六合茶居 - ‬20 min walk
  • ‪麦当劳 - ‬7 min walk
  • ‪香格里拉大堂酒廊 - ‬19 min walk
  • ‪妙趣咖啡厅 - ‬19 min walk
  • ‪滩万日本料理 - ‬19 min walk

About this property

Shangri-La Guangzhou

5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station
Shangri-La Guangzhou offers its guests a full-service spa, a water park (surcharge), and an outdoor tennis court. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 704 guestrooms or units
  • 36 levels
  • 6 dining venues
  • Meeting rooms
  • 24111 sq ft of conference space
  • 2240 sq m of conference space
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Italian, Japanese, Turkish

Property amenities

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor tennis court
  • Paddleboards on site
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • Water park access (surcharge)
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 554 reviews" "
Rating 8 - Good. 163 out of 554 reviews" "
Rating 6 - Okay. 34 out of 554 reviews" "
Rating 4 - Poor. 13 out of 554 reviews" "
Rating 2 - Terrible. 19 out of 554 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Beautiful hotel with amazing staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end at its finest
Amazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Stayed 2 nights in Aug 2024

6/10 Okay

s

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Han Xiong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff . Clean and effective service. Management was always helpful.
Stayed 5 nights in May 2024

10/10 Excellent

Maristela, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located for those attending events at the exhibition complex. Comfortable rooms with floor to ceiling river views, an excellent gym, indoor swimming pool. Beautiful outdoor area with a small kids playroom, luxurious gardens and an enormous swimming pool. We had an excellent stay with one caveat: the all day menu at the ground floor cafe' was quite overpriced.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my top choice whenever I attend the Canton Fair. The staff, particularly Mona at the front desk, provided exceptional service during check-in. If I could, I would give it 10 stars!
Stayed 2 nights in May 2024

8/10 Good

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are very good
Stayed 4 nights in Apr 2024

8/10 Good

juan martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 5 nights in Apr 2024

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The brand!
Stayed 2 nights in Feb 2024

10/10 Excellent

JIANGSHANSHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Masanori

Stayed 1 night in Jan 2024

10/10 Excellent

Hussien

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the greatest place if u r going to canton fair
Stayed 5 nights in Oct 2023

8/10 Good

Erica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff need better training; they are not prepared for international trade show as Canton Fair.
Stayed 2 nights in Oct 2023

8/10 Good

Erica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We requested non-smoking room but there is strong smoking smell in corridor and our room. We have to change room in 2nd night. Staff are not trained well and have limitation in English speaking.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jaiprakash

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Connection to PFT
Stayed 1 night in Oct 2023

8/10 Good

zhenping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kelvin Ka Wai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David Alejandro Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the Canton Fair
Stayed 4 nights in May 2023

2/10 Terrible

ting

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had terrible service and scared broken lights and bathroom
Stayed 4 nights in Apr 2023

10/10 Excellent

RAKESH

Stayed 3 nights in May 2023

10/10 Excellent

Viatcheslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable hotel and decent service compared to others in Guangzhou
Stayed 4 nights in Apr 2023