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Hakone Yumoto Onsen Tenseien

3.5 star property
3.5-star hotel near Hakone Open Air Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Outdoor spa tub
Garden
Hot springs
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Tamadare Falls
    1 min walk
  • たまだれ庵
    1 min walk
  • Hakone Yumoto Station
    12 min walk
  • Atsugi Air Base (NJA)
    53 min drive

Room options

View all photos for Japanese / Western style room, Breakfast Included

In-room safe, desk, laptop workspace, blackout drapes

Japanese / Western style room, Breakfast Included

  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Twin Room (No Bath-Room), Breakfast Included, Multiple View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room (No Bath-Room), Breakfast Included, Multiple View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (No Bath-Room), Multiple View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room (No Bath-Room), Multiple View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (No Bath-Room), Breakfast and Dinner Included, Multiple View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room (No Bath-Room), Breakfast and Dinner Included, Multiple View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese / Western style room, Breakfast and Dinner Included

In-room safe, desk, laptop workspace, blackout drapes

Japanese / Western style room, Breakfast and Dinner Included

  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Similar properties

Hot springs

Ajisai Onsen Ryokan

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (205)
The price is CA $1,220
per night
CA $1,342 total
includes taxes & fees
1 Jan - 2 Jan
Ajisai Onsen Ryokan

About the area

Hakone

Yumoto stay.With a stay at this Yumoto hotel, you'll be steps from Tamadare Falls and Gyokuren Shrine. Also, Sounji Temple is within half a mile (1 km) and Tenzan Onsen is within 2 miles (3 km).

What's nearby

  • Tenzan Onsen - 13 min walk
  • Hakone Open Air Museum - 13 min drive
  • Hakone Gora Park - 13 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Lake Ashi - 18 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬9 min walk
  • ‪画廊喫茶 ユトリロ - ‬10 min walk
  • ‪箱根暁庵箱根店 - ‬4 min walk
  • ‪ステーキハウス吉池 - ‬6 min walk

About this property

Hakone Yumoto Onsen Tenseien

3.5-star hotel near Hakone Open Air Museum
Hakone Yumoto Onsen Tenseien offers its guests hot springs. WiFi is free in public spaces. Hakone Yumoto Onsen Tenseien also features a vending machine, a garden, and an elevator. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 198 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • Smoking in designated areas
Hakone Yumoto Onsen Tenseien offers 198 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is provided daily.
Services include Thai massages and massages. There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Languages

Japanese

Property amenities

Family friendly

  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 2750 for adults and JPY 1925 for children

Things to do

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 206 reviews" "
Rating 8 - Good. 78 out of 206 reviews" "
Rating 6 - Okay. 16 out of 206 reviews" "
Rating 4 - Poor. 5 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Shlomi Shlomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Justin, Maumelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Nickolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shlomi Shlomo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

RUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

James Chan Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with great setting
Lovely hotel and nice hotspring... the grounds are great as well. Had a very relaxing visit.
Stayed 1 night in Apr 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
We had a fantastic one night stay. The onsen was great and the food choices for the breakfast and dinner buffets were great. Beautiful gardens by day and night.
Stayed 1 night in Oct 2017

10/10 Excellent

Stevenson k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ( Steven from Mississauga, Canada)
Quiet environment, nice and comfortable. Buffet breakfast and dinner ( included in the booking price) full of varieties. Staffs are helpful and speak reasonably good English. Hot bath, we used the public one is clean and nice and service is 23 hours a day, except 9 am to 10 am for cleaning. As indicated by previous clients, a bit (15 minutes walk ) uphill to hotel from Hakone - yumoto train station . You can either take the local bus (100 yens)( better if your luggage nit too big ) or a taxi . From hotel to train station is downhill. Ask the info at the train station if you wants to walk. Overall, nice hotel.
Stayed 2 nights in Oct 2017

6/10 Okay

Kok How

Liked: Cleanliness
Disliked: Room comfort
Not lousy but for the price, there are better
Room was extremely small compared to the Hakone Pax Yoshino hotel where we were just staying the night before, even though Pax Yoshino was cheaper. Hotel was too big and appears to be catered more for group tours and local Onsen-goers that are not staying overnight, resulting in a lower standard of service level.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Chung-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great attraction in Hakone
Our stay at Tenseien was great. Both my girlfriend and I was amazed by the cleanness of this hotel. All guests were required to take their shoes off as soon as after entering the gate. We stayed there for 2 nights, we walked on our bare foot to breakfast, dinner, the hotel shop and Onsen. Not a single second we felt any discomfort. We were absolutely stunned by the quality of this hotel for its cleanness, services, Onsen and food provided. The Onsen was great. There were indoor and outdoor Onsen, it had good view and very delicate design that cannot be described in words, only awaiting for your own exploration. I would say staying in Tenseien is one of the best reasons to visit Hakone!
Stayed 1 night in Jun 2017