2/10 Terrible
Tanushree
Travelled with group
6 Nov 2024
Disliked: Amenities, property conditions & facilities
This was more like a hostel and not a ryokan. Shared bathroom and toilets. We were informed about it the night before and given the option to cancel if we didn’t want that. However, our booking was non refundable within 24hrs of check in. We were not happy about it. They did not serve breakfast. They only gave some bread rolls in the room , we were expecting traditional Japanese breakfast at a place that calls itself ryokan. Their hot spring is not real natural hot spring. They have a hot bath what uses water procured from a hot spring and recirculated. We had to make our own beds . This is a traditional bed we had to make by putting the mattress on the floor and then using bedding etc. there was not help provided by the staff. If there was no staff at the restaurant downstairs then there was no staff on premises.
The only good thing was the burgers they served downstairs were really good but very expensive!!
Tanushree
Stayed 1 night in Sep 2024