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Hoshino Resorts KAI Hakone

4.0 star property
4-star ryokan near Hakone Open Air Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Exterior
Lobby
Japanese-style Room with River View FA4
Western-style Room with Living Room and River View TC3 | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312
  • Tenzan Onsen
    10 min walk
  • Tamadare Falls
    18 min walk
  • Gyokuren Shrine
    19 min walk
  • Atsugi Air Base (NJA)
    53 min drive

Room options

View all photos for Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

  • 51 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western-style Room with Living Room and River View TC3

Western-style Room with Living Room and River View TC3 | Living area

Western-style Room with Living Room and River View TC3

  • 51 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

  • 58 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Similar properties

Exterior

Hotel Indigo Hakone Gora, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (607)
The price is CA $425
per night
CA $528 total
includes taxes & fees
12 Dec - 13 Dec
Hotel Indigo Hakone Gora, an IHG Hotel

About the area

Hakone

Yumoto stay.With a stay at this Yumoto ryokan, you'll be within half a mile (1 km) of Tenzan Onsen and 2 miles (3 km) of Tamadare Falls. Gyokuren Shrine and Sounji Temple are also within 2 miles (3 km).

What's nearby

  • Tenzan Onsen - 10 min walk - 0.9 km
  • Lake Ashi - 15 min drive - 10.8 km
  • Hakone Open Air Museum - 16 min drive - 10.4 km
  • Hakone Gora Park - 16 min drive - 10.6 km
  • Hakone Kowakien Yunessun - 16 min drive - 10.9 km

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • ‪界箱根御食事処 - ‬1 min walk
  • ‪はつ花そば 新館 - ‬3 min drive
  • ‪箱根暁庵箱根店 - ‬14 min walk
  • ‪ステーキハウス吉池 - ‬4 min drive
  • ‪福久や 九頭龍餅 - ‬5 min drive

About this property

Hoshino Resorts KAI Hakone

4-star ryokan near Hakone Open Air Museum
Hoshino Resorts KAI Hakone offers its guests hot springs. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

A library, multilingual staff, and gift shops/newsstands are also featured at Hoshino Resorts KAI Hakone. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

  • 32 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Library
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Dining venue
Hoshino Resorts KAI Hakone offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Services include deep-tissue massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–9:00 AM
  • 1 restaurant

Things to do

  • Hot springs

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from September 1 2024 to July 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Stayed 1 night in Jun 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Stayed 2 nights in Apr 2024

10/10 Excellent

YOAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Koray

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Stayed 2 nights in Mar 2024

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Pierluigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Stayed 1 night in Nov 2023

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendi W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable trip.
Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent staff and amenities available. Onset very good
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit , Excellent food, beautiful design
Stayed 1 night in Apr 2019

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
Stayed 2 nights in Apr 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and tranquil!
Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
Stayed 2 nights in Dec 2018

10/10 Excellent

Chen chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good staff and very relax
Stayed 1 night in Oct 2018

10/10 Excellent

elayboy, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff! We were offered plum drink and hot towels at check in.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
Stayed 2 nights in Nov 2017

10/10 Excellent

julie l pulk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Soon Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosas vistas
Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Stayed 1 night in Jul 2024

10/10 Excellent

Yukuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MingTing

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
Stayed 1 night in Jun 2024

2/10 Terrible

Wai Fan

Stayed 1 night in Feb 2024