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Shirayu no Yado Yamadaya

3.0 star property
3-star spa ryokan near Lake Ashi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shirayu no Yado Yamadaya

Hot springs
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
Hot springs
Hot springs

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1320-907 Gora, Hakone, Kanagawa, 250-0408
  • Sengokuhara Onsen
    ‪7 min walk‬
  • Ōwakudani
    ‪10 min walk‬
  • Hakone Museum of Art
    ‪13 min walk‬
  • Atsugi Air Base (NJA)
    ‪80 min drive‬

Room options

View all photos for Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

  • Sleeps 2
  • 2 Twin Futons

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The price is CA $188
per night
CA $207 total
includes taxes & fees
5 Feb - 6 Feb
Ajisai Onsen Ryokan

About the area

Hakone

Gora stay.Within a 15-minute walk of this Gora ryokan, you'll find Ōwakudani and Sengokuhara Onsen. Hakone Museum of Art and Hakone Gora Park are also within 2 miles (3 km).

What's nearby

  • Ōwakudani - 10 min walk
  • Hakone Gora Park - 15 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Pola Museum of Art - 3 min drive
  • Hakone Open Air Museum - 5 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min drive
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪涌わくキッチン - ‬3 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬18 min walk
  • ‪極楽茶屋 - ‬5 min drive

About this property

Shirayu no Yado Yamadaya

3-star spa ryokan near Lake Ashi
Shirayu no Yado Yamadaya offers its guests a full-service spa. Public spaces have free WiFi. Gift shops/newsstands, karaoke, and complimentary newspapers in the lobby are also featured at Shirayu no Yado Yamadaya. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone ryokan is smoke free.

  • 15 guestrooms or units
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
Shirayu no Yado Yamadaya offers 15 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Free train station pick-up shuttle

Food and drink

  • Room service available

Things to do

  • Full-service spa
  • Karaoke

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Refrigerator

More

  • Fusuma (room partition)
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shirayu no Yado Yamadaya Inn Hakone
Shirayu no Yado Yamadaya Inn
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan Hakone

Shirayu no Yado Yamadaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 117 reviews" "
Rating 8 - Good. 41 out of 117 reviews" "
Rating 6 - Okay. 18 out of 117 reviews" "
Rating 4 - Poor. 5 out of 117 reviews" "
Rating 2 - Terrible. 5 out of 117 reviews" "

6.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Esther

Liked: Cleanliness, staff & service, room comfort
Budget ryokan with excellent service
The service was exceptional as were the dinners and breakfasts. The insensitive were are well equipped and relaxing after a day of exploring. The property is a short walk from the rope way. The only reason I didn’t give this property a five star is that is is old and in need of renovations ( peeling linoleum and water (?) stains in the toilet area.
Stayed 2 nights in Oct 2024

2/10 Terrible

ben

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
do yourself a favor, and stay elsewhere. we had such high hopes for this leg of our trip. unfortunately, i have nothing good to report about this property. to put it softly, it was disgusting, especially by Japanese standards, and way overpriced for the condition of the facilities. the property needed a complete renovation 30 years ago, which we tried to look past. the private onsen was anything but inviting as it was surrounded by black mold (so much so that we didn't want our bare skin touching any surface), so we didn't even bother during our reserved and paid for time slot. we had two nights booked, and would have left the same day we checked in, but it was too late to book another hotel that night. we suffered through the night, and left the following morning before breakfast was served. doubtful we'll see any sort of refund for our subpar experience, so i can only hope this review steers others elsewhere. we've received no response from the property owner nor travelocity, which is also disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dayna

Stayed 1 night in Sep 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHING HOI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have car to take us to check-in
Stayed 2 nights in Jul 2024

10/10 Excellent

Chong Pin, Milpitas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
Mold on the caulk
Mold on the wall
Same mold
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Any

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hakone stay
5 minutes walk from Souzan station, place was quiet with 2 onsens. Onsen are rotated every 12 hours. Kaiseki styled Dinner and breakfast were provided as there is very limited food option in Hakone area and most public transport end at 5pm
Stayed 1 night in May 2024

8/10 Good

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Stayed 1 night in May 2024

8/10 Good

Debbie

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenson

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Exactly what I expected from a traditional Ryokan experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
What an experience!!!!! Such a gracious and traditional place in Hakone. So thankful for making our experience so beautiful.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
Stayed 1 night in Oct 2023

8/10 Good

gareth

Liked: Staff & service, room comfort
Traditional Ryokan experience at a good price.
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
Stayed 2 nights in Oct 2023

6/10 Okay

Irvin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Would be much better if they cleaned better.
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
Stayed 1 night in Sep 2023

10/10 Excellent

Xiaofei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Augustine

Stayed 1 night in Jul 2023

4/10 Poor

Kozue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very old, which I don't mind, but walls, floors, and doors had old stains and mold. The windows were not clean. The hotel also smelled like mildew. The onsen area had stained & damp carpets in the changing room and mold all over the ceiling. The amenities like hair tonic & skin care was from the 80's. The bath was ok with 3 areas to soak (indoor & outdoor). Location was close to Sounzan station, but a short walk up the hill. What made my stay tolerable was the toilets looks newer and the tatami in the room was clean and futon sheets were crisp white and looked clean. Most of the staff was not Japanese, but they were very nice and friendly and hard working. The food was plentiful for dinner and breakfast and it was better than expected. Overall, I realized I should spend a little more so my family could really feel comfortable and enjoy the onsen experience. This place was just under $400 for a family of 4 during the weekday and I realized, I need to spend $800-$1000 (USD)at hakone so that this stay can feel like a vacation.
Stayed 1 night in Jul 2023

6/10 Okay

Loan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
Stayed 1 night in Jun 2023

8/10 Good

Abbie

Travelled with family
Liked: Staff & service, room comfort
The workers are very friendly and the food is great but the cleanliness is not very good.
Stayed 2 nights in May 2023

8/10 Good

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
Stayed 2 nights in Apr 2023

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023