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Suiun

4.0 star property
4-star spa ryokan near Hakone Kowakien Yunessun

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Photo gallery for Suiun

Lobby
Front of property
Hot springs
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪1 min walk‬
  • Hakone Museum of Art
    ‪4 min walk‬
  • Hakone Open Air Museum
    ‪14 min walk‬
  • Atsugi Air Base (NJA)
    ‪95 min drive‬

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1257)
The price is CA $560
per night
CA $678 total
includes taxes & fees
19 Feb - 20 Feb
Hakone Kowakien TEN-YU

About the area

Hakone

Gora stay.A stay at this Gora ryokan places you steps from Hakone Gora Park and within a 5-minute walk of Hakone Museum of Art. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 2 miles (3 km).

What's nearby

  • Hakone Gora Park - 1 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Pola Museum of Art - 6 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

4-star spa ryokan near Hakone Kowakien Yunessun
Suiun offers its guests a sauna, spa services, and a garden. Public spaces have free WiFi. Suiun also features a front-desk safe and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
Suiun offers 4 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Refrigerator

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 89 reviews
Rating 8 - Good. 8 out of 89 reviews
Rating 6 - Okay. 1 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

leo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 nights at this quiet, relaxing, traditional hotel. The staff were helpful and keen to answer all our questions. The highlight was the private Onsen on our balcony. The one thing we weren’t so happy with was the ‘western style breakfast’. It wasn’t particularly appetising but definitely didn’t distract from an enjoyable stay. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and easy to communicate, food was delicious and so generous that we could barely finish everything. Overall a very positive experience!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Hakone
This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa
Stayed 4 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Stayed 1 night in Jun 2024

8/10 Good

Istella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dulguun

Stayed 2 nights in May 2024

10/10 Excellent

Sanjiv, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Angelina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Stayed 2 nights in May 2024

10/10 Excellent

C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Meggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lydia

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kirstie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Toshikazu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!
Stayed 2 nights in Feb 2024

10/10 Excellent

Austin

Stayed 1 night in Feb 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good and hospitality
Stayed 2 nights in Dec 2023

10/10 Excellent

Su, Brea

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023