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Tsukino Yado Sara

4.0 star property
4-star ryokan in Yumoto

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tsukino Yado Sara

Garden
Public bath
Premium Room, Private Open-Air Bath
Public bath
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
588-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Hakone Toy Museum
    ‪4 min walk‬
  • Tamadare Falls
    ‪11 min walk‬
  • Gyokuren Shrine
    ‪11 min walk‬
  • Atsugi Air Base (NJA)
    ‪51 min drive‬

Room options

View all photos for Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Premium Room, Private Semi-Open Air Bath

  • 58 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Japanese Western Style Room, Private Open-Air Bath

  • 58 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1238)
The price is CA $663
per night
CA $802 total
includes taxes & fees
5 Feb - 6 Feb
Hakone Kowakien TEN-YU

About the area

Hakone

Yumoto stay.You'll be steps from Hakone Toy Museum and within a 10-minute walk of Tokoan Kumano Gongen with a stay at this Yumoto ryokan. Sounji Temple and Tamadare Falls are also within half a mile (1 km).

What's nearby

  • Tenzan Onsen - 4 min drive
  • Hakone Open Air Museum - 11 min drive
  • Hakone Gora Park - 12 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Lake Ashi - 19 min drive

Getting around

  • Hakone Yumoto Station - 2 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪山そば - ‬1 min walk
  • ‪はつ花そば 新館 - ‬5 min walk
  • ‪日清亭本店 - ‬1 min walk
  • ‪画廊喫茶 ユトリロ - ‬1 min walk
  • ‪箱根てゑらみす - ‬2 min walk

About this property

Tsukino Yado Sara

4-star ryokan in Yumoto
There's a restaurant on site. Public spaces have free WiFi. Tsukino Yado Sara also features spa services and an elevator.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Dining venue
Tsukino Yado Sara offers 55 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Things to do

  • Spa services

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathroom (partially open)
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Renovations and closures

This property will be closed from January 22 2025 to January 23 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Tsukino Yado Sara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 177 reviews" "
Rating 8 - Good. 44 out of 177 reviews" "
Rating 6 - Okay. 5 out of 177 reviews" "
Rating 4 - Poor. 5 out of 177 reviews" "
Rating 2 - Terrible. 2 out of 177 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shamila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Hakone
Very traditional, modern hotel with both private and public onsen located about 10 minutes walk from station. The half board offered was traditional set meal. Staff were wonderful though very limited English.
Stayed 1 night in Oct 2024

10/10 Excellent

John, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel offers one public onsen for men, one public onsen for women. For folks who are not used to bathing in public, the hotel also offers 2 private onsens on first come first serve basis. For those who have not done onsen before, I recommend limiting the first few onsen sessions to no more than 10 minutes. Beyond 10 minutes, the gas that comes with the hot spring water may make you light-headed. The dinner, that is included with the room, is a 4 course extravaganza. The first course is a combination of vegetables, eggs, and pickled vegetables. The second course is sashimi. The main course is your choice of beef shabu shabu or seafood shabu shabu. The final course is some simple Japanese deserts. The dinner also comes with free drinks for up to 70 minutes. For snacks, the hotel supplies each room with 4 cookies and 2 bottles of water each day. There is a cappuccino machine in the lobby. The hotel also offers freshly made ramen noodles at the restaurant every night around 10:30 pm.
Stayed 3 nights in Oct 2024

10/10 Excellent

chun li

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Leslie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed with this hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

Latricia, Las Vegas

Travelled with partner
Disliked: Cleanliness, staff & service
I wanted to enjoy this hotel, but each experience made it less likely. The check-in was terrible; the staff ignored us and helped others, even though we had been waiting in line. Although many international travelers were present, the hotel isn’t foreigner-friendly, and communication was difficult, even with translation devices. Hakone is a small town with limited dining options, especially on weekdays. We tried to book dinner reservations upon arrival, but the hotel had none. The hotel is old and poorly maintained. Our room was dirty, the private baths had cracked tiles that leaked water, and there was mold on the restaurant ceiling. While free beverages are offered 24/7, the quality was poor. A complimentary snack is provided for 30 minutes each evening, but by the time we arrived, they had run out, leaving us without dinner alternatives. If you don’t like traditional Japanese food, skip breakfast—it was not worth it, and most guests left quickly due to the poor quality. The terrace, while nice, doubles as a smoking area, so it smells bad. The private baths are first-come, first-served and cannot be reserved, meaning they’re often unavailable. Guests with tattoos are restricted to these baths, further limiting access, and since Hakone doesn’t have much to offer after hours, the baths are always crowded. A redeeming feature is the free, self-serve cocktails in the evening, but this doesn’t make up for the overall poor experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen-fection
We are so happy we chose to stay here. The service was impeccable. Our room with a private balcony bath was perfection after a long day roaming around Hakone. Enjoyed the stone tub that kept the water hot for hours. The sound of the creek all night created a wonderful zen atmosphere. We suggest the half board. The dinner was delicious and the servers explained everything and how to eat it. We were grateful. Breakfast was filling and a great way to start our day. Thank you for the wonderful stay.
Stayed 1 night in Oct 2024

8/10 Good

Jady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close by to the Odawara Station. Walkable area overall - lots of nature and many small restaurants and shops to look at. It's not a big area within Hakone-Yumoto, but if you want to branch out further around the area, you will need to take buses and trains to see more nature specific attractions. Cool hotel room - it was a pretty spacious room with a separate toilet room and bathing room and a separate outdoor tub for private onsen. I had dinner and breakfast included in my booking and it was a really cool dining experience. The server I had was super nice and I enjoyed the meals (although, portions are small and not too big, you'd be surprised as to how full you can get!) Also free amenities in the hotel lobby!
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hot pot, comfortable rooms.
The room was very comfortable with a private bath on the balcony. The hot pot dinner was much more than I expected; the food and service were outstanding! Unfortunately I couldn’t get to the rooftop due to a knee injury. The only downside was not being able to get a cab to the train station. It wasn’t terribly far, but difficult due to an injury.
Stayed 1 night in Sep 2024

10/10 Excellent

Tine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was impeccable, a great way to experience Japanese culinary. Staff and service are excellent. Location is perfect, about 7 minutes walk from the station. Neighbourhood offers a historical ambiance as well as nice shops.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location to bus stops. Lovely open air bath and the free beverages were a nice touch!
Stayed 1 night in Sep 2024

10/10 Excellent

Re

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great services, great amenities. We booked the half board option, and well worth it. We had great meals and were well presented by the staff for our table. Onsen was amazing. Both public and private spaces were available and well managed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. There are snacks available Throughout the day along with 24hr free refreshments. There’s icecream on level 6 at night as well as endless shoyu ramen on level 2 at a certain hour. The breakfast and lunch was very good! English friendly. Hot springs were amazing. 10/10
Stayed 2 nights in Aug 2024

8/10 Good

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2024

10/10 Excellent

Lourice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.
Stayed 1 night in Jul 2024

2/10 Terrible

Roshni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try their half board. Food is so good and their public bath is must.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Sunghyun

Stayed 1 night in Jul 2024

10/10 Excellent

Soyoung Eileen

Stayed 1 night in Jul 2024

10/10 Excellent

Thana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private onsen and the kaiseki breakfast. The onsen and rooftop space was peaceful and relaxing.