Zollenspieker Fährhaus

4.0 star property
4-star spa hotel in Hamburg-Bergedorf

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Zollenspieker Fährhaus

Suite, Harbour View
Studio, River View | View from room
View from room
Exterior
Sauna, steam room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Zollenspieker Hauptdeich 141, Hamburg, HH, 21037
  • Neuengamme Concentration Camp Memorial
    8 min drive
  • Miniatur Wunderland
    31 min drive
  • Elbe Philharmonic Hall
    31 min drive
  • Hamburg (HAM)
    42 min drive

Room options

French Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Comfort Double Room, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Suite, River View

  • 85 sq m
  • River view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

Suite, Harbour View

  • 90 sq m
  • Harbor view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Studio, River View

  • 45 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Hamburg

Hamburg-Bergedorf stay.With a stay at this Hamburg-Bergedorf hotel, you'll be within half a mile (1 km) of Elbe and 9 miles (15 km) of Hamburg planetarium. Also within 9 miles (15 km) are Hamburg Observatory and Bergedorfer Castle.

What's nearby

  • Neuengamme Concentration Camp Memorial - 8 min drive
  • Hamburg Cruise Center - 30 min drive
  • Miniatur Wunderland - 31 min drive
  • Elbe Philharmonic Hall - 31 min drive
  • Reeperbahn - 33 min drive

Getting around

  • Nettelnburg S-Bahn - 19 min drive
  • Stelle Station - 20 min drive
  • Hamburg Airport (HAM) - 42 min drive

Restaurants

  • ‪Zollenspieker Fährhaus - ‬1 min walk
  • ‪Hofcafe Löscher - ‬15 min drive
  • ‪Hof Eggers - ‬6 min drive
  • Eis-Cafe Venezia
  • ‪Restaurant Tidenhub - ‬20 min drive

About this property

Zollenspieker Fährhaus

4-star spa hotel in Hamburg-Bergedorf
As a guest of Zollenspieker Fährhaus, you'll find a full-service spa and a marina. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Zollenspieker Fährhaus. Limited free parking is available on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
Zollenspieker Fährhaus offers 52 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: EUR 21.50 for adults and EUR 10.75 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night, plus a one-time cleaning fee of EUR 17
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 10.75 for children
  • Pet fee: EUR 30 per pet, per night plus EUR 17 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Zollenspieker
Zollenspieker Fährhaus
Zollenspieker Fährhaus Hamburg
Zollenspieker Fährhaus Hotel
Zollenspieker Fährhaus Hotel Hamburg
Zollenspieker Fährhaus Hotel
Zollenspieker Fährhaus Hamburg
Zollenspieker Fährhaus Hotel Hamburg

Zollenspieker Fährhaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 121 reviews" "
Rating 8 - Good. 36 out of 121 reviews" "
Rating 6 - Okay. 7 out of 121 reviews" "
Rating 4 - Poor. 1 out of 121 reviews" "
Rating 2 - Terrible. 0 out of 121 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, beautiful hotel but no air conditioning and notices all over about mosquitoes as it’s river fronted.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. Despite being away from the city, there's still plenty of good restaurants and shopping places nearby like Bergedorf. Really enjoyed my stay here! There were also umbrellas near the reception if it's raining, it's such a small gesture but it was really useful!
Stayed 2 nights in Aug 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This place is amazing but it’s exactly that. The surrounding area is just plain and a little uninteresting. But for a beautiful getaway and place to recharge the batters I’d go back in a heartbeat. Staff were great and the food in the restaurant was excellent. The setting by the river was quite simply beautiful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay when travelling with car.
Nice and clean room. Theres a beautiful view. Very friendly and helpful staff. They have a parking.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Very nice hotel spotlessly clean staff friendly ,the only point we where disappointed in was the restaurant evening meal was pretty bland
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel outside of Hamburg at the river
Beauiful place! Very modern in nice setting at the Elbe river.

10/10 Excellent

Robert, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with modern design and fittings. The location we thought was great. On the banks of the Elbe, right next to the river. Watch barges being moved up the river. Near to Hamburg but far enough away to be rural. You could just chill out! We would stay there again at the drop of a hat. Not for you if you want a city stay.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel direkt an der Elbe mit schönem Ausblick. Wir hatten das Pech, dass in einer Nacht im benachbarten Hafen gefeiert wurde. Unser Zimmer hatte leider keine Klimaanlage.
Stayed 1 night in Aug 2024

10/10 Excellent

Eike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes Hotel
Es war wie immer toll
Stayed 1 night in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas
Väldigt fint hotel för en övernattning om man är på genomresa. Mysig bar och väldigt bra frukost. Vi åt middag på restaurangen som serverade bra mat. Fint rum med stort badrum med bra avställningsyta. Sängen var skön men alldeles för smal för att kallas dubbelsäng.
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marco, Kiel

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Lob an das Personal es ist freundlich zuvorkommend und das Haus sehr sauber und alles Ordentlich. Wir kommen wieder.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Robbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside
Nice location at the riverside good SPA own honey
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

8/10 Good

Peter A.

Stayed 1 night in Feb 2024

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolut empfehlenswert! Volle Punktzahl!
Ein Gebäude aus dem Jahre 2010, welches sehr geschmackvoll und mit außergewöhnlichem Design erbaut wurde. Man fühlt sich sofort nach dem Betreten gut aufgehoben und wird durch sehr freundliches Personal empfangen und während des Aufenthalts umsorgt. Gratis Spa mit 4 Schwitzkabinen wird angeboten, konnten wir aber leider angesichts der Kürze des Aufenthalts nicht nutzen. Es passte nicht in den Zeitplan unserer Unternehmungen. Gratis Parkplätze, großteils jedoch im Überflutungsgebiet vor dem Deich aber auch ein weiterer kostenloser Parkplatz hinter dem Deich, der absolut fußläufig erreichbar ist, stehen zur Verfügung. Sehr gutes Frühstücksbuffet, welches von 3-4 Servicepersonen begleitet wird. Wünsche werden gerne erfüllt. Die tolle Lage direkt am Wasser konnten wir nur begrenzt genießen, weil es bedingt durch die Jahreszeit, leider meistens dunkel war, wenn wir im Hotel weilten. Ganz sicher kommen wir in einem helleren Zeitraum wieder. Wir geben gerne die volle Punktzahl!
Top Bad, ebenerdige Dusche, beide Gäste sollten sich mögen.
Geräumiges Zimmer der mittleren Preiskategorie in diesem Hotel.
Kamin bar mit vielfältigen Sitzmöglichkeiten zum wohlfühlen.
Blick aus der Kaminbar und ähnlich vom Frühstücksbereich.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jochen

Stayed 2 nights in Nov 2023

8/10 Good

Björn

Stayed 1 night in Oct 2023