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Vincci Saphir Palace & Spa

5.0 star property
5-star beach hotel near Yasmine Hammamet

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vincci Saphir Palace & Spa

Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Sauna, spa tub, Turkish bath, body treatments, body wraps, body scrubs
XxX-Superior Double Room-XxX
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Boulevard 7 Novembre, Yasmine, Hammamet, 8052
  • Carthage Land
    6 min walk
  • Casino La Medina
    6 min walk
  • Médina Convention Center
    10 min walk
  • Enfidha (NBE)
    32 min drive

Room options

View all photos for Standard Double Room, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Pool View

Premium bedding, minibar, in-room safe, desk

Single Room, Pool View

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Triple Room, Pool View

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Triple Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room, Sea View

Premium bedding, minibar, in-room safe, desk

Single Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Hammamet

In Hammamet .Within a 10-minute walk of the hotel, you'll find Carthage Land and Casino La Medina. Médina Convention Center and Yasmine Hammamet are also within half a mile (1 km).

What's nearby

  • Carthage Land - 6 min walk - 0.5 km
  • Casino La Medina - 6 min walk - 0.6 km
  • Yasmine Hammamet - 11 min walk - 0.9 km
  • Port Yasmine - 13 min walk - 1.2 km
  • Yasmine Beach - 18 min walk - 1.6 km

Getting around

  • Tunis - Carthage Intl. Airport (TUN) - 61 min drive

Restaurants

  • ‪Café Oum Kalthoum - ‬6 min walk
  • ‪Kitchenette - ‬8 min walk
  • ‪Cafe El Bey - ‬6 min walk
  • ‪la perla beach - ‬11 min walk
  • ‪El Khima Mehari Golden Yasmin El Hammamet - ‬9 min walk

About this property

Vincci Saphir Palace & Spa

5-star beach hotel near Yasmine Hammamet
Some rates at Vincci Saphir Palace & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the hotel's private sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Vincci Saphir Palace & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like windsurfing and water skiing.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a steam room. Self parking is free. A complete renovation of Vincci Saphir Palace & Spa was completed in December 2019.

Smoking is allowed in designated areas at this 5-star Hammamet hotel.

  • 1 building
  • 236 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2005
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Vincci Saphir Palace & Spa offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Languages

Arabic, English, French, German

Property amenities

Family friendly

  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Bowling alley
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Motor boating
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • Elevator

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

A deposit is charged to guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
Please note that the hotel policy is that appropriate swimwear must be worn in the outdoor swimming pool. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.
Outside food and drinks is not permitted on the premises.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 29 October to 30 June.

Property is also known as

Iberostar Palace
Iberostar Saphir
Iberostar Saphir Palace
Iberostar Saphir Palace Hammamet
Iberostar Saphir Palace Hotel
Iberostar Saphir Palace Hotel Hammamet
Saphir Palace
Accor Saphir Palace Hammamet
Saphir Palace Hotel Hammamet
Saphir Palace Hotel
Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel
Saphir Palace Spa

Vincci Saphir Palace & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 157 reviews" "
Rating 8 - Good. 50 out of 157 reviews" "
Rating 6 - Okay. 26 out of 157 reviews" "
Rating 4 - Poor. 18 out of 157 reviews" "
Rating 2 - Terrible. 17 out of 157 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Liked: Staff & service
Did not like not cleaning the room every day and elevators out of order
Stayed 2 nights in Jun 2024

2/10 Terrible

Kyle

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
a terrible stay and an ugly hotel
the hotel had no air conditioning. it didn't work at all. not great when it's in the 80's (high 20's C) at night. I asked for someone to fix it, the staff said all rooms are like this. In the advertisement they said they did have air conditioning. It was also a dirty hotel room that wasn't well laid out. I'd advocate avoiding this place.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely hotel affected by challengin
Stayed here before. Lovely spacious room and bathroom. Not as thoroughly cleaned as I woud have expected for a 5* as evidenced by hairs in bathroom and shower and sand on console table and floor. Staff generally ok and friendly but not as warm/attentive as in some other local hotels. Reasonable and fairly standard meal selection. Good salads and some freshly cooked foods (grilled fish, pizza, pasta omelettes etc.) Limited 'animation' more suited to couples seeking a quiet break than families with young children. Would stay again
Stayed 2 nights in Oct 2023

8/10 Good

Nadhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Sep 2022

6/10 Okay

Bahia

Travelled with family
This is not a 5 star hotel.
The food for breakfast was limited and not good. The restaurant was not clean, no AC,flies arpund the food, dust on windows, cabinets, vases, dirty table clothes, plastic caps, no spoon available. Juice was not fresh. The first room we got was a work in progress. Doety and damaged curtains, dirry sheets, toilet not cleaned, towel on the floor, mini fridge on the floor, dirty Windows, 2 exteas twin beds were in tje room, and.no shower..we did ask them to give us another room...the other room was cleaner a little bit, but there were no rowels until we asksd for them. Please check hotels nwforw you gibe wrong infos to people
Stayed 1 night in Sep 2022

8/10 Good

Mourad

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I have visited Hammamet many times having lived in Tunisia now for more than 3 years and this is one of my top hotels. Hotel staff was friendly and welcoming. The room had a beautiful view of the sea and is steps away from its private well kept beach. The breakfast was good as well. Its also only a short walk to the marina where you can find cafes and restaurants. The pool was also big and clean.
Stayed 1 night in Jul 2018

8/10 Good

Sonia

Liked: Cleanliness, staff & service, room comfort
Not a 5 stars hotel. Maybe a 3 1/2 or 4
Our friends went to this hotel for their honeymoon 5 years ago and recommended it. They were as disapointed as we were when they realised nothing had been updaded in 5 years. There was a tear in the (outdated)curtains and stains on the towels. It wasn't dirty, the rooms were spotless. But it wasn't the 5 stars hotel that it was back then. We had a room with sea view and weren't disapointed by that. The food was excellent. We were expecting wifi in the lobby only(as advertised) but it was available in both of our rooms. Their private beach was super clean.
Stayed 1 night in May 2018

6/10 Okay

HAMAD

Liked: Cleanliness
Disliked: Room comfort
Not comfort
Noisy at the room the floors are marble so whenevee other rooms move chairs noise can be heard easily & cairtins are not coverd with black out that prevent light at the room.
Stayed 1 night in Mar 2018

2/10 Terrible

Angry guest, New York, NY

Disliked: Room comfort
Worst hotel experience so far
The hotel is so over priced for its services and quality. At least you would expect a bottle of water at your suite upon check in. AC wasn't working properly, room safe not working, paid for dinner and was informed that I had to pay extra for any drink, including water.
Stayed 1 night in Jul 2017

6/10 Okay

kaies, hd

Disliked: Room comfort
3 stars
Not bad nice beach no activity in September a lots of Algerians tourists very noisy and disrespectful

6/10 Okay

kaies , haddad

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok overall
Not bad ,no bathroom at the beach ,no water to wash your feet from sand ,air condition is shut off in all rooms in September it's 85 deg !!!! I guess they wanna safe money on electricity ,the pool tile is very slippery, the pool is old ,need TLC !! 0 activities what so ever ,same music at the reception for 3 days slow sad piano music ,super boring and sad ...the food was ok the first night but not the second it was kind of cheap /restaurant stuff are friendly except the omelette dude who was complaining that he is not getting paid enough to do his job ..also this hotel has a bunch of rude Algerians tourists ,very noisy peoples and very impolite peoples so be aware ,

4/10 Poor

Omar

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Haroon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , beach hotel, lots of activities for the kid
Good experience and friendly staff, however watch out for the excursion sales guys especially on arrival when they try to sell you a quad bike or boat trip they will follow u around for the sale. Haggle them as its 1/2 the price outside. Don't pay more than 40 dinars for quad bike , u can get it for 30 outside.

2/10 Terrible

horrid hotel !!, lo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible staff .. Horrid food and dirty place
Been moved from my original booking in a different hotel , this hotel was imposed on us last min . Been given a voucher for a spa treatment and lunch and dinner . The food was terrible .. And regarding the spa it was made impossible for us to attend as we were given restricted times only if an hour slot .. Which take it or leave it .whuch we could not use . The spa personnel really rude !!

6/10 Okay

Tanuja, London

Liked: Room comfort
Holiday in November
very quite and very few vegetarian option

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel old furniture ...nthing working properly
No thing is working in the spa. Bad food. Bad service...ver old furniture...no mentenance done for entire hotel ...bad management...

6/10 Okay

satinder, england

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
average
nice hotel, nice pool and beach. food was pretty much the same everyday for our week, so lack of variety made it boring especially with a young child. rooms dont have irons which is disapointing for a 5* hotel so you have to pay to use their ironing service. some staff were friendly, although the majority were rude (especicially cleaning staff) and need lessons on customer services.

8/10 Good

hasan, london

Fantastic see view hotel
I would rate this hotel as 4 star hotel not 5 star. Rooms of this hotel need upgrading. Staff members are ok but sometimes they looked tired. We stayed 5 days and saw same people working from breakfast to dinner. In the reception lutfi was very helpful.

2/10 Terrible

Funky D, North

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhappy Customer
This has not been a holiday but an endurance test which I think I passed with flying colours. This is not a five star hotel. At best four star rating with much improvement to be made by the hotel management. The staff seem to have a really bad attitude with certain guests that has not gone unnoticed by myself and others. They ignore certain guests and are over familiar with guests that are tipping them. They walk a fine line between downright rudeness and over familiarity with paying guests. If you enjoy drinking to the small hours and sunbathing all day this is the ideal holiday choice, but then you might have just picked Benidorm for a travel destination. The staff are the main problem of this hotel they are very artificial not genuine. My travel companion said good morning to the man in the restaurant making omelettes he completely ignored her and smiled and said hello to another guest. The similar thing happened when I went to reception half way through talking to me the woman at reception just turned away and started dealing with another customer's enquiry. Only when I said I wanted the hotel mangers name did I get the attention of these rude staff. The man at the reception panicked and said do I want to put a claim in. Now why would they be worried that I speak to the hotel manager unless they had something to be guilty about. A complaint is going into this hotel. I never want to visit this place again with these horrid staff, one visit was enough.

6/10 Okay

honeymooners, mr n mrs

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Decent hotel however not worthy of 5 stars
We stayed here recently after reading some excellent reviews. The location is beautiful, a short walk away from the marina. The hotel overall is nice however definitely not worthy of 5 stars. The room was lovely and spacious with an amazing view of the sea. The food was decent however after a mix up with our board basis we felt that the whole situation was handled extremely unprofessionally by the restaurant manager. Rude ,arrogant man. Not expected of a 5 star hotel. The spa staff were by far the most warm and welcoming. Doubt we will return though

8/10 Good

Linda, Chicago

Liked: Staff & service
Nice hotel but not a 5 star. More like 3.5
This hotel was probably a five star when it first opened, but now it is much below that. For example, the towels are faded and frayed, many of the dishes are chipped, some of the trim in the public area bathrooms has mildew growing on it, and there is mildew in some of the grout in the shower. However, it is comfortable and still a good value, just not five star level. The staff are friendly and helpful, the food is good, the A/C works well, the pool is lovely, and the area is great for a get-away. We took a 15 or 20 minute cab ride to the old medina, but the shopkeepers were very insistent, which some people might find fun but we don't particularly, so we left the medina after only 15 minutes or so.

6/10 Okay

nicky, london

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean hotel, spacious rooms, however terrible wifi
The staff were pleasent if unchallenged, the moment you had a comment/complaint they were different. The breakfast buffet contained lots of food but not necessarily the type of food you would want to eat or associate with a four star hotel. The wifi connection was terrible and only worked in the lobby area at certain times of the day.

10/10 Excellent

Mr & Mrs Sadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
An excellent hotel, with reasonable facilities but BRILLIANT staff! We had some issues on arrival, which were dealt with immediately and we were given a complimentary upgrade to the Honeymoon Suite. Khadija, head of Guest Relations made a great deal of effort to get to know us and ensure all our needs were met. Having stayed in a number of 5* hotels, we must say this one has the best staff we have come across.