The staff were some college-aged guys who made us feel super welcome. The place isn't what we were expecting, which, for my family, was totally awesome! We wanted to experience The Hamptons without all the rich/famous/fancy/frills, and this place was perfect for that! The location and beach access were exactly what we were hoping for! Housekeeping was a little disorganized, but the laid-back atmosphere was just what we wanted and everyone (staff and guests) was helpful! There was a fridge full of N/A beverages, burgers for the grill if you wanted to use that, coffee and snacks in the lobby, and yard games in the grass outside, just before you stepped up the wooden staircase and onto the beach. I'd go back!