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Veranda Chiang Mai

5.0 star property
Family-friendly upscale resort with 2 restaurants

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Photo gallery for Veranda Chiang Mai

2 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Luxury Villa, 3 Bedrooms, Private Pool
Sports facility
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
192 Moo2 Banpong, Hang Dong, Chiang Mai, 50230
  • Wat Phra That Doi Kham
    ‪13 min drive‬
  • Chiang Mai University
    ‪19 min drive‬
  • Wat Phra That Doi Suthep
    ‪37 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View

Comfort Studio, Garden View

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Villa, 3 Bedrooms, Private Pool

Luxury Villa, 3 Bedrooms, Private Pool | Bathroom

Luxury Villa, 3 Bedrooms, Private Pool

  • 420 sq m
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

  • 124 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

  • 83 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Hang Dong

In Hang Dong .A stay at this resort places you within half a mile (1 km) of Doi Suthep-Pui National Park and 6 miles (10 km) of Tat Krok Waterfall. Wat Phra That Doi Kham and Chiang Mai Night Safari are also within 6 miles (10 km).
View more Resorts in Hang DongOpens in a new window

What's nearby

  • Wat Phra That Doi Kham - 13 min drive - 6.6 km
  • Chiang Mai Night Safari - 15 min drive - 9.5 km
  • CentralPlaza Chiang Mai Airport - 16 min drive - 15.8 km
  • Chiang Mai University - 19 min drive - 17.8 km
  • Wat Phra That Doi Suthep - 37 min drive - 30.4 km

Getting around

  • Saraphi Station - 20 min drive
  • Chiang Mai Intl. Airport (CNX) - 32 min drive

Restaurants

  • ‪More Coffee - ‬13 min drive
  • ‪Rabiang Cha - ‬2 min walk
  • ‪บ้านสวนกาแฟ - ‬7 min drive
  • ‪ครัวโครงการหลวง - ‬11 min drive
  • ‪Hoppipolla - ‬4 min drive

About this property

Veranda Chiang Mai

Family-friendly upscale resort with 2 restaurants
Veranda High Residence by Veranda Chiangmai The High Resort  offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the luxury Veranda High Residence by Veranda Chiangmai The High Resort . An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 5-star Hang Dong resort is smoke free.

  • 33 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Veranda High Residence by Veranda Chiangmai The High Resort  offers 33 air-conditioned accommodations with fireplaces and DVD players. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves, coffee/tea makers, and minibars. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Veranda Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Thai

Similar properties

Exterior

Veranda High Resort Chiang Mai - MGallery

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 420 reviews
The price is CA $114
CA $135 total
includes taxes & fees
May 16 - May 17
Veranda High Resort Chiang Mai - MGallery

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 683 for adults and THB 460 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: THB 4500
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: THB 5500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Veranda High Residence by Veranda Chiangmai The High Resort 

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 683 for adults and THB 460 for children
  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Early check-in fee: THB 4500 (subject to availability)
  • Late check-out fee: THB 5500 (subject to availability)
  • Rollaway bed fee: THB 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Veranda Chiang Mai Resort
Veranda High Residence Hang Dong
Veranda High Residence Hotel
Veranda High Residence Hotel Hang Dong
Veranda High Residence Chiang Mai Province, Thailand - Hang Dong
Veranda Chiang Mai Hang Dong
Veranda Chiang Mai Resort Hang Dong
Veranda High Residence by Veranda Chiangmai The High Resort 

Veranda Chiang Mai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Amenities
Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas, Hampton Bays

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful area
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Stayed 3 nights in Mar 2019

10/10 Excellent

JD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

NN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Good staff Clean facility Great service
Stayed 2 nights in Dec 2018

10/10 Excellent

Cory, Wichita,KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Stayed 1 night in Nov 2018

10/10 Excellent

Lendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star peacefulness

Stunning setting with amazing service. A slice of heaven up in the clouds.
Stayed 5 nights in Oct 2018

8/10 Good

GYUNGBOK

Liked: Cleanliness
Stayed 4 nights in May 2018

10/10 Excellent

keng, bangkok

Liked: Staff & service

Spectacular view and nice weather

The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service by the hotel

i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Stayed 2 nights in Oct 2017

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place away from downtown

This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Veranda High Residence

Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Stayed 1 night in Jun 2017

8/10 Good

Sipoom

Liked: Cleanliness, staff & service, room comfort
Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.

10/10 Excellent

suyin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptional experience being close to nature

Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.

10/10 Excellent

Daniel, Cannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiang Mai haven

Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.

10/10 Excellent

Jomkwan, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Veranda High!

Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Man Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool is nice

I'm staying in resourt for one day and residence for two day . Compare between these two hotel I prefer the residence actually . Price lower and you also can enjoy same facilities as resort such as swimming pool , restaurant ,gym... Eventhough, I still has some bad things to say. The room lamp bulb is broken therefore the room is very dark . The worst thing is I had breakfast and i found a cockroch in my plate!!!!! Staff just say sorry and nothing else.