10/10 Excellent
Kam Kwong
19 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Kam Kwong
Stayed 5 nights in Nov 2024
Hilton Garden Inn Hangzhou West Lake
3.5 star property
3.5-star adults-only hotel near West Lake, connected to a shopping center
Choose dates to view prices
Photo gallery for Hilton Garden Inn Hangzhou West Lake
Reviews
1010 out of 10
Exceptional
Popular amenities
- Gym
- Room service
- Breakfast available
- Housekeeping
- 24/7 front desk
- Air conditioning
Explore the area
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang
- Westlake Culture Plaza16 min walk
- Hangzhou Opera3 min drive
- Hangzhou Tower Shopping Mall4 min drive
- Hangzhou (HGH-Xiaoshan Intl.)38 min drive
Room options
View all photos for Room, 2 Single Beds (High Floor)
Room, 2 Single Beds (High Floor)
- 25 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Room, 2 Single Beds
Room, 2 Single Beds
- 26 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
- 45 sq m
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
- 23 sq m
- Sleeps 2
- 1 King Bed
View all photos for Family Room
Family Room
- 29 sq m
- Sleeps 3
- 2 King Beds
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
- 22 sq m
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed (High Floor)
Room, 1 King Bed (High Floor)
- 25 sq m
- Sleeps 2
- 1 King Bed
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About the area
Hangzhou
Heart of Hangzhou.Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Westlake Culture Plaza and Wulinmen Wharf. Zhejiang Museum of Natural History and Zhejiang Provincial Exhibition Hall are also within 2 miles (3 km).
What's nearby
- Wulin Square - 3 min drive - 2.8 km
- Hangzhou Tower Shopping Mall - 4 min drive - 2.9 km
- Broken Bridge - 4 min drive - 3.5 km
- West Lake - 4 min drive - 3.7 km
- Hangzhou China Silk Town - 5 min drive - 3.8 km
Getting around
- East Railway Station - 16 min drive
- Chaowang Road Station - 17 min walk
- Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive
Restaurants
- 一品天下 - 13 min walk
- 浙江新南北房地产开发有限公司 - 10 min walk
- 杭州南方测绘仪器有限公司 - 10 min walk
- 杭伊宠物用品厂 - 20 min walk
- 杭州文鼎教学软件有限公司 - 1 min walk
About this property
Hilton Garden Inn Hangzhou West Lake
3.5-star adults-only hotel near West Lake, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Hangzhou West Lake also features a fitness center, room service (during limited hours), and a front-desk safe. A complete renovation of Hilton Garden Inn Hangzhou West Lake was completed in March 2024.
This Art Deco Hangzhou hotel is smoke free.
- 96 guestrooms or units
- 10 levels
- Meeting rooms
- Breakfast available (surcharge)
- Front desk (24 hours)
- Front-desk safe
- Elevator
- No smoking on site
- Dining venue
Hilton Garden Inn Hangzhou West Lake offers 96 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.
This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Languages
Chinese (Mandarin)
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 88 per person
- 1 restaurant
- Room service available
Things to do
- Fitness center
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Elevator
- Elevator door width (inches): 35
- Front entrance ramp
- Hardwood flooring in room
- Stair-free path to entrance
- Transfer shower
- Well-lit path to entrance
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
Room amenities
Entertainment
- Cable channels
- Flat-screen TV
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Towels
Food and drink
- Coffee/tea maker
- Local meal delivery service
More
- Connecting rooms available
- Desk
- Desk chair
- Electrical adapters/chargers
- Iron/ironing board
- Safe
- Slippers
- Window screens
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Hilton Garden Inn Hangzhou West Lake
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 88 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
- This is an adults-only property and guests under 18 years old aren't allowed.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou
Hilton Garden Inn Hangzhou West Lake Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities