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Hotel Karen

5.0 star property
Luxurious 5-star hotel with 2 restaurants

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Photo gallery for Hotel Karen

Exterior
Ecotours
Exterior
Exterior
Garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 999, Mu Zhou Road, Thousand Island Lake Town, Chunan County, Hangzhou, Zhejiang, 311700
  • Qiandao Lake
    ‪3 min walk‬
  • Xiyuan Wharf
    ‪11 min drive‬
  • Qiandao Lake Forest Oxygen Bar
    ‪12 min drive‬

Room options

View all photos for Deluxe Lakeview Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Lakeview Suite

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Quadruple Room, 2 Bedrooms

Presidential Quadruple Room, 2 Bedrooms

Presidential Quadruple Room, 2 Bedrooms

  • 175 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Lakeview

Deluxe Twin Lakeview

Deluxe Twin Lakeview

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Lakeview Family Suite

Lakeview Family Suite

Lakeview Family Suite

  • 131 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Suite with Garden Lake View

Family Suite with Garden Lake View

Family Suite with Garden Lake View

  • 131 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Similar properties

Exterior

Hilton Hangzhou Qiandao Lake Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (77)
The price is CA $105
per night
CA $123 total
includes taxes & fees
18 Mar - 19 Mar
Hilton Hangzhou Qiandao Lake Resort

About the area

Hangzhou

In Hangzhou .At this Hangzhou hotel, you'll be within half a mile (1 km) of Qiandao Lake and 6 miles (10 km) of Qiandao Lake Forest Oxygen Bar. Also within 9 miles (15 km) are Xiyuan Wharf and Shijatang Park.

What's nearby

  • Qiandao Lake - 3 min walk - 0.3 km
  • Shijatang Park - 12 min drive - 11.8 km
  • Qiandao Lake Forest Oxygen Bar - 12 min drive - 10.0 km
  • Qiandaohu National Forestry Park - 13 min drive - 12.6 km
  • Weiping Ferry Terminal - 16 min drive - 13.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 117 min drive

Restaurants

  • ‪红红汤瓶馆 - ‬4 min drive
  • ‪千岛湖钓鱼岛 - ‬7 min drive
  • ‪金风农庄 - ‬5 min drive
  • ‪千岛湖东庄大酒店 - ‬13 min drive
  • ‪杭州淳安千岛湖湖心亭度假村 - ‬6 min drive

About this property

Hotel Karen

Luxurious 5-star hotel with 2 restaurants
Hotel Karen offers its guests a marina, a sauna, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Hotel Karen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 98 guestrooms or units
  • 2 dining venues
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Karen offers 98 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 160 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Boat tours
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Lifeguards on site
  • Motorized watercraft
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Children's slippers
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Karen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 3000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 160 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Karen Hangzhou
Karen Hangzhou
Hotel Karen Hotel
Hotel Karen Hangzhou
Hotel Karen Hotel Hangzhou

Hotel Karen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

YANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has its unique design and is full of its own friendly culture. It is a little bit far from the downtown area but because of that it is located in a quite environment. I can see the staff members tried their best to serve and they should be recognized.
Stayed 2 nights in Jul 2021

10/10 Excellent

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管家式服务，贴心周到
一不当心选了千岛湖当地最贵的酒店，hotel karen 迄今为止住过服务最贴心，最有特色的精品五星酒店，外观像个碉堡或是厂房，还有一扇像似生了锈的铁门，私密性极高，尽显低调奢华。整个酒店拥有环保理念，有自己养植的蔬菜和禽类，夏天可以上岛上采摘，临走还能带上一篮。全程管家式服务，现场摆放刚消过毒的杯具和洗漱用品。整个酒店大多都使用了木质材料，连牙刷都是木质的，化妆包都是牛皮纸做的，每年都使用最好的植物木腊油做养护。环保理念无处不在，服务细致到位，希望明年尽快实现网红酒店的目标和无人机送餐的这块项目
Stayed 2 nights in Dec 2018