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Zhejiang Xizi Hotel

4.5 star property
4.5-star luxury hotel near West Lake

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Photo gallery for Zhejiang Xizi Hotel

Meeting facility
Aerial view
TV
Hallway
Children's play area - outdoor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
No. 37 Nanshan Road, Xihu District, Hangzhou, Zhejiang, 310007
  • West Lake
    ‪2 min walk‬
  • Leifeng Pagoda
    ‪3 min walk‬
  • Qinghefang Old Street
    ‪3 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Twin Room

Exclusive Twin Room

Exclusive Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Select King Room

Deluxe Select King Room

Deluxe Select King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake-enjoying King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Lake-enjoying King Room

  • 40.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Hangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (393)
The price is CA $211
per night
CA $246 total
includes taxes & fees
26 Feb - 27 Feb
Grand Hyatt Hangzhou

About the area

Hangzhou

Xihu stay.A stay at this Xihu hotel places you steps from Leifeng Pagoda and within a 5-minute walk of West Lake. Also, Wushan Night Market is within 3 miles (5 km) and Broken Bridge is within 6 miles (10 km).

What's nearby

  • West Lake - 2 min walk
  • Broken Bridge - 4 min drive
  • Hangzhou Tower Shopping Mall - 6 min drive
  • Zhejiang University Yuquan Campus - 6 min drive
  • Lingyin Temple - 7 min drive

Getting around

  • Wushan Square Station - 2 min drive
  • Hangzhou Station - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪Omar Cafe Indian Kitchen - ‬9 min walk
  • ‪西湖风味菜馆 - ‬11 min walk
  • ‪花中城藕香居大酒店 - ‬8 min walk
  • ‪Jamaica Coffee Shop - ‬11 min walk
  • ‪水手酒吧 - ‬9 min walk

About this property

Zhejiang Xizi Hotel

4.5-star luxury hotel near West Lake
Zhejiang Xizi Hotel offers its guests a marina, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, a sauna, and a terrace are also featured at the luxury Zhejiang Xizi Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 219 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Zhejiang Xizi Hotel offers 219 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 158 for adults and CNY 90 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zhejiang Xizi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 90 for children
  • Rollaway bed fee: CNY 280.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xizi Hotel
Zhejiang Xizi
Zhejiang Xizi Hangzhou
Zhejiang Xizi Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel Hangzhou

Zhejiang Xizi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 86 reviews
Rating 8 - Good. 26 out of 86 reviews
Rating 6 - Okay. 1 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Excellent grounds and location, pity the rooms...
This is no doubt a gorgeous property, and with a great location right beside West Lake so perfect for people looking for idyllic strolls beside the lake or a jog in the morning in beautiful surrounds. The letdown however were the rooms - they were unfortunately slightly dated. Should the rooms be refreshed i would have no qualms choosing this hotel whenever I come to Hangzhou
Stayed 1 night in Jan 2020

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Hangzhou
This was an amazing hotel on beautiful grounds and the perfect place to stay in Hangzhou. Would love to go back. Everyone from the staff was accommodating and helpful. Highly recommend.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent value and well worth staying there!
Stayed 2 nights in Nov 2019

10/10 Excellent

HAIJING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel has nice garden, historic building and excellent West Lake view. Very friendly and well trained staff, delicious food.... we had good time in this hotel, and will recommend it to other friends who like to go to HangZhou.
Stayed 2 nights in Nov 2019

10/10 Excellent

LYT, Wolfville, NS, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Friendly and helpful staff.
Stayed 1 night in Nov 2019

8/10 Good

MrTseng

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old, but service is great. Dining was way too expensive which was not match what I got. Food had too much sugar and overly charged as well as breakfast fee. I was treated really well by a staff Mr Lu, he helped me plan the day trip and connected me to driver who did amazing service , he also helped me got tickets to a famous night show which I enjoyed a lot. this one day trip in Hangzhou gave me great impression . I strongly recommend this hotel for its location, service
Stayed 2 nights in Nov 2019

8/10 Good

YongHe, San Diego, CA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at XiZi lake, walking distance to most sightseeing places, especially Leifeng Pagoda. The landscape of the hotel may be the best in XiZi lake due to much less tourist. The facilities are kind out of date as it was built years ago.
Stayed 1 night in Oct 2019

10/10 Excellent

Andrea, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of West Lake. Immaculate grounds. Concierge services are excellent.
Stayed 3 nights in Sep 2019

8/10 Good

Hao

Liked: Cleanliness, staff & service, room comfort
Overall is nice. And the location is the best.
Stayed 4 nights in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious views of the lake
The grounds of the hotel are vast and beautifully landscaped. Staying there felt like a lovely retreat. The grounds meet up with one end of the wide, beautiful, shaded 2-mile causeway that stretches over a good portion of West Lake. Don’t miss it. Also, we took the 6:30 p.m. hourlong boat ride from the hotel. We were astonished and delighted by getting up close to the water and light show, which we hadn’t known about. The hotel staff bent over backward to help us in every way. The restaurant food was very good. We loved our stay.
Stayed 2 nights in Jul 2019

8/10 Good

Tze wei

Liked: Staff & service
Disliked: Property conditions & facilities
Tick most of the boxes but the rooms.. disappoint
Amazing place, history and location.. rooms were very disappointing.
Stayed 2 nights in Dec 2018

10/10 Excellent

Danielle, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! Beautiful view of west lake! Delightful garden design! I have always relaxed and enjoyed to stay at XiZi, especially the staffs are very friendly and helpful. I also enjoy the breakfast very much. It's delicious! Emily Chen, the restaurant manager, and Diana make me feel very welcoming.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Private and beautiul space next to the Westlake. You will be staying in the same fence with Chinese military. Mudan restaurant serve large variety of fancy Hangzhou dishes.
Stayed 2 nights in Dec 2018

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice scenery, friendly staffs. Good experience to stay. Will come back to stay again.
Stayed 2 nights in Dec 2018

10/10 Excellent

IF, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort located inside of Westlake (Xihu). Staff were professional and friendly, rooms & bathroom were cleaned and beds were comfortable. This hotel also offered delicious traditional Chinese Food at reasonable price. In addition, the hotel ground is well-maintained and offered prime view of Westlake. Highly recommended! I will definitely stay with Xizi Hotel the next time I visit.
Stayed 2 nights in Nov 2018

8/10 Good

WEIDONG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great location near west lake, but rooms are old
The location of this hotel is excellent. However, the room itself is old and has bad odor.
Stayed 2 nights in Sep 2018

8/10 Good

華斌

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool wasn’t a bit of better. Because there haven’t line for separating kids and adults.
Stayed 1 night in Jul 2018

10/10 Excellent

ping, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Changchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

loshihwa, H.K.

Liked: Staff & service, property conditions & facilities, room comfort
Lake front hotel
It locates in West Lake, next to several famous West Lake spot. The villas are surrounding by beautiful landscape with tall trees and horticulture. Visitors can enjoy a quiet morning walk by West Lake. Its historical background add credit to its glamour. It has high privacy and quiet. The staffs are friendly and helpful.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
nice location, but the security is too much... roads constantly blocked to convenient some high government officials. Rooms are okay, pretty old, no coffee machine. No parking lot, the sparking spots are scattered around the walls next to the tiny drive way.
Stayed 1 night in May 2018

10/10 Excellent

jennifer, ca, us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and beautiful facility.
Stayed 1 night in Apr 2018