4/10 Poor
Andrew
18 Sep 2024
After 11pm, the hotel web site states the lobby is not staffed and they would advise of special arrangements. I emailed 24 hrs i advance for instructions. I emailed the day of my arrival. I never got a response.
I was locked out of the lobby. Lucky for me, a guest saw me and let me in. Pointed me towards a stack of envelopes with names on them and keys inside. I dug mine out. I then had to let other guests in who were checking in late and were trying to get a response from the hotel.
Andrew
Stayed 1 night in Sep 2024