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Diamond Westlake Suites

4.5 star property
Family-friendly 4.5-star aparthotel near West Lake

Choose dates to view prices

Photo gallery for Diamond Westlake Suites

Outdoor pool, sun loungers
Billiards
Lake
Aerial view
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Washer
  • Room service
  • Gym
  • Barbecue grill

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • West Lake
    ‪1 min walk‬
  • Ho Chi Minh Mausoleum
    ‪6 min drive‬
  • Hoan Kiem Lake
    ‪7 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room

Family Room | Living area

Family Room

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | Living area

1 Bedroom Apartment (1 King bed)

  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Sheraton Hanoi Hotel

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  • Pool
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4.4 out of 5, Excellent, 416 reviews
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CA $225 total
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May 4 - May 5
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About the area

Hanoi

Central Hanoi getaway .A stay at this Tay Ho aparthotel places you within half a mile (1 km) of West Lake and 3 miles (5 km) of Tran Quoc Pagoda. Also, Quan Thanh Temple is within 3 miles (5 km) and Ho Chi Minh Mausoleum is within 6 miles (10 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Ho Chi Minh Mausoleum - 6 min drive - 4.9 km
  • Thang Long Water Puppet Theatre - 7 min drive - 6.2 km
  • Hoan Kiem Lake - 7 min drive - 6.4 km
  • Hanoi Opera House - 7 min drive - 7.2 km

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪izi Cafe - ‬6 min walk
  • ‪Chào Bạn - ‬3 min walk
  • ‪The Kneipe - ‬5 min walk
  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪Nướng 86 - ‬5 min walk

About this property

Diamond Westlake Suites

Family-friendly 4.5-star aparthotel near West Lake
Diamond Westlake Suites offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and barbecue grills are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometers and a shopping center shuttle are free. Free self parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

English, German, Vietnamese

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Apartment, 4 Bedrooms, Lake View

Elegant Suites Westlake

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.6 out of 5, Wonderful, 569 reviews
The price is CA $195
CA $221 total
includes taxes & fees
Apr 9 - Apr 10
Elegant Suites Westlake

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • A poolside bar
  • Dining table
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • Stereo
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Westlake Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 434 reviews
Rating 8 - Good. 115 out of 434 reviews
Rating 6 - Okay. 31 out of 434 reviews
Rating 4 - Poor. 9 out of 434 reviews
Rating 2 - Terrible. 5 out of 434 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great. Highly recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Akhilesh

Liked: Cleanliness, room comfort
pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An oasis of tranquility in the middle of busy and chaotic Hanoi.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manu

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Nov 2024

4/10 Poor

Navodit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This propery is OK at best. Its very old and can really use a revamp.
Stayed 1 night in Nov 2024

10/10 Excellent

Sung Min

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Pilwon

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristi, vancouver

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room was gorgeous, and there's a ton to do nearby. I highly recommend choosing Diamond Westlake for your stay in Hanoi.
Stayed 3 nights in Sep 2024

10/10 Excellent

Camilla

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Ann-Marie

Travelled with family
Liked: Cleanliness, amenities
Large apartment, convenient for early morning departure to airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Sung Min

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tana

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Guest service was super nice. Our 3bedroom 2bathroom was really comfortable for our family of 5 adults and 1 kid.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The pool closes at 6:00pm. It is very important to consider. Far from places but to me it’s worth the quiet and ample room for my family.
Stayed 10 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Amazing hotel in Hanoi
Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy, Brewster

Stayed 3 nights in May 2024

6/10 Okay

william

Business traveller
Liked: Cleanliness
Disliked: Amenities
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, room comfort
Perfect for a relaxing stay in Hanoi.
Very comfortable apartment with a fabulous pool away from the very hectic old quarter. Perfect place for some respite from the city centre. Very plentiful breakfast and very friendly staff. Will happily return.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
맛있는 조식과 편안한 휴식
호수 주변 산책과 함께 주변 맛집이 너무 좋은 여행지 베트남 여행시 우선 고려할 만한 방 3개 숙소. 조용하고 쾌적한 수영장, 테니스장, 헬스장, 맛있는 조식 강추할만한 호텔
Stayed 2 nights in May 2024

10/10 Excellent

YUEN YEE

Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 4 nights in Apr 2024

6/10 Okay

Tracy

Travelled with family
3 star accomm with good apartment size
Not a five start hotel, rooms were old with visible wear and tear, our first room smelt of cigarettes so we requested to change rooms which they accommodated! Great size rooms for families, equipped kitchen and washing machine was very handy! Staff lovely. Nice location if you’re ok with being out of inner Hanoi.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
All in one place to stay
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chi

Stayed 4 nights in Apr 2024

10/10 Excellent

wendy

Stayed 3 nights in Mar 2024