There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hanoi Evergreen Hotel.
Smoking is allowed in designated areas at this 3-star Hanoi hotel.