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Hanoi Central Star Hotel

2.0 star property
Guest house near Hoan Kiem Lake in Hanoi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Central Star Hotel

Reception
Minibar, desk, free WiFi, bed sheets
Front of property
Triple Room
Double or Twin Room

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
71 Hang Luoc, Ward Hang Ma, Hoan Kiem District, Hanoi, 10000
  • Dong Xuan Market
    3 min walk
  • Quan Chuong Gate
    5 min walk
  • Ta Hien Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

Triple Deluxe Balcony Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Family Deluxe Balcony Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 Double Bed

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

Hanoi Charming House

Free WiFi
Air conditioning
Business services
Laundry
3.9 out of 5, Good, (462)
The price is CA $22
per night
CA $25 total
includes taxes & fees
2 Jan - 3 Jan
Hanoi Charming House

About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter guesthouse, you'll find Quan Chuong Gate and Hanoi Old Town Night Market. Hoan Kiem Lake and Hang Ma Street are also within half a mile (1 km).
View more Guest houses in HanoiOpens in a new window

What's nearby

  • Dong Xuan Market - 3 min walk
  • Quan Chuong Gate - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 10 min walk
  • St. Joseph's Cathedral of Hanoi - 12 min walk

Getting around

  • Hanoi Long Bien Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬2 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Banh mi Pho - ‬2 min walk
  • ‪Huong Viet - ‬2 min walk
  • ‪Bún Chả Nem Cua Bể - ‬2 min walk

About this property

Hanoi Central Star Hotel

Guest house near Hoan Kiem Lake in Hanoi
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business center. An airport shuttle (available on request) is available for a fee. Hanoi Central Star Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.
  • 1 building
  • 11 guestrooms or units
  • 5 levels
  • Built in 2005
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Dining venue
Hanoi Central Star Hotel offers 11 accommodations with minibars and slippers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Hanoi guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 100000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one way)
  • Rollaway bed fee: VND 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kangaroo Hanoi
Old Quater Guest House Hostel
Kangaroo Hostel Hanoi
Hanoi Old Quater Guest House
Old Quater Guest House
Hanoi Old Quater Guest House
Hanoi Central Star Hotel Hanoi
Hanoi Central Star Hotel Guesthouse
Hanoi Central Star Hotel Guesthouse Hanoi

Hanoi Central Star Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 17 out of 67 reviews" "
Rating 4 - Poor. 14 out of 67 reviews" "
Rating 2 - Terrible. 8 out of 67 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really good location! Friendly people! Clean room! Comfortable bed! Would definitely stay again!
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

2/10 Terrible

Ay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay with this hotel!
Poor condition of almost everything except the nice front desk staff.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Nice staff.
Very friendly and nice staff but the building needs renovation urgently.
Stayed 1 night in Aug 2018

8/10 Good

Tom

Liked: Staff & service, room comfort
Good value
Great value. A little run down but the ac was great and service was good. Great location
Stayed 1 night in May 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
A deal
A great deal for the price. A little out dated and worn, but still functional. Bathroom had a nice tub, which was the first we’ve seen in Vietnam. Ac worked well
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel close to the centre.
I had a good experience, the stuff is very friendly and helpful, the ubicación is great as it is close to the centre.
Stayed 3 nights in Dec 2017

2/10 Terrible

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Photos in ad seem to be fake. My room looked nothing like the photos and I suspect none of the rooms do because the building interior seems completely run down not modern like photos suggest. The room was filthy eg the lamp on the roof was covered in grey grime. Generally unpleasant and uninviting. To get to rooms you had to walk through a darkened stairwell which was very foreboding. And the place seemed almost desserted.
Stayed 2 nights in Oct 2017

2/10 Terrible

Anu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a hotel reservation and paid online and received a confirmation both from hotels.com and the hotel itself. However upon the arrival they told us they had forgotten the check the online bookings and the hotel was full. We were transferred to another hotel, where we had to pay for the room separately. After a long discussion the staff member promised that she would sort out the matter, but apparently she did not and we ended up paying twice. To be avoided.

10/10 Excellent

Emelinda, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Kangaroo Hostel is a nice place, accessible to all the places you want to. The room is nice and clean. The staff is very warm and welcomes you with a smile. They are friendly, approachable and accommodating. Additional to that, you will be entertained with the kid who loves to laugh and make friends with you. I recommend to everyone to book into this place and you will not regret it.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Staff & service
Great Hostel for Travellers and Backpackers
The Kangeroo Hostel staffs was very helpful, patient, friendly and pleasant. Both did helped us with our taxi and train bookings, gave us a map to explore the city of Hanoi, explain and clarify tours and attraction in Hanoi. It was a great experience. It would be better if they provide a kettle/boil hot water for us to prepare our meals and drinks upon request.

8/10 Good

megan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
Great location and price. Staff are super friendly and very helpful. Easy to book tours to Sapa and Halong bay, and at competitive prices

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

kin wah, hong kong

Disliked: Cleanliness
no so good
don't perfer stay in 2nd floor, it's very noisy. you can hear people walking down the stairs . this hotel have a baby,it cry all days and very annoying

4/10 Poor

Mark, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Great tours, bad hotel
The plusses first, the hotel is located in the heart of the old quarter so everything is within walking distance. Also the tour we did through Halong Bay which was recommended by the hotel was awesome. Then the negatives, when we arrived our room was not ready as they had let someone stay late, they had our flightdetails and arranged our pick up at the airport, but we still had to wait another 2 hours before the room was ready. Our double room was a twin and they just pushed the beds together. It was a very cold weekend but the hotel provides no heating in the room and there is no warm common area to relax either. The heatpump/aircon machines in the pictures don't even work, half of them don't have remote controls. The rooms are very damp as the showers don't have any ventilation and because it is that cold after you shower the bathroom stays wet until they clean the room. The hairdryers seem to all be hidden in 1 room so if your unlucky dont count on them finding one.

4/10 Poor

Suchithra, Auckland

Moved to another hotel
I booked a stay with this hotel on the day I wanted to stay. I turned up and found that they had not checked the web bookings, and had given the last room to someone else. They were kind enough to put me into a sister hotel chain. This hotel room looked nothing like in the pictures. Given I was there for one night and just wanting a place to sleep, this wasn't a huge problem for me.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good budget Hotel
They are lovely people, and honest. I felt I could trust them. I wasn't experienced with hotels, so for 8 USD a night it was good, but for me I had to upgrade

8/10 Good

Aston , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days stay at Kangaroo Hostel
The staffs here make all the difference. So friendly! They helped me arrange for my adventure trips out of Hanoi upon my arrival and provided tips and directions to the various locations. It's insightful chatting with them every day. The egg & coffee breakfast is just right prior to stepping out for an whole day of exploring. One day the staff even got me to taste some of their own local breakfast favourite, which was steamed in some fragrant leaves and tasted wonderful! Didn't feel like a business; more family-ish and inviting. Plus the hostel is right in the midst of action, follow the road and direction of the traffic and you will reach Hoen Kiam lake in a few minutes. Serious bang for the bucks and than some if you're travelling on a budget. Oh and don't forget to High-Five the cute cute baby (Ha Phung?) at the lobby!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

kirkb, hanoi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very not happy stay
I broke a tooth because a stone was in the bread...cost me 500.000 dong to get pulled out..the internet did not work at any time...and 3 times they told me that they would change my room...but in the morning a new staff was there and they dident...overall I was not happy

2/10 Terrible

kirkb, hanoi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Internet in hotel so unstable...broke a tooth because there was a stone in the bread one morning...cost me 500.000 to get pulled out..if i had it fixed i would have to go 5 times to dentest at least costing 4.000.000... the hotel dident even seem sorry...If you need a BED for ONE night ok...otherwise I would stay away

10/10 Excellent

Ngaire, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel especially for the price!
we were more than happy and loved the free breakfast.

4/10 Poor

ken, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nearest downtown
don't worry about hostel or questhouse , it's simple live if ploblem is happen we can request to reception.