10/10 Excellent
Joydeep
11 Jul 2024
Liked: Cleanliness, property conditions & facilities
Joydeep
Stayed 3 nights in Jul 2024
L7 West Lake Hanoi By Lotte - L7 Residences
5-star luxury aparthotel near West Lake, connected to a shopping center
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Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences
Reviews
1010 out of 10
Exceptional
Apart-hotel
Sleeps 261 sq m
Popular amenities
- Bar
- Pool
- Breakfast available
- Spa
- Outdoor space
- Gym
Explore the area
Alley No. 683 Lac Long Quan Street, Hanoi, 124000
- Lotte Mall Tay Ho1 min walk
- West Lake5 min walk
- Ho Tay Water Park7 min walk
- Hanoi (HAN-Noi Bai Intl.)21 min drive
Room options
View all photos for One Bedroom Apartment
One Bedroom Apartment
- 61 sq m
- Sleeps 2
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About the area
Hanoi
Tay Ho stay.Within a 10-minute walk of this Tay Ho aparthotel, you'll find West Lake and Lotte Mall Tay Ho. Ho Tay Water Park and Trinh Cong Son Walking Street are also within half a mile (1 km).
What's nearby
- West Lake - 5 min walk
- Ho Tay Water Park - 7 min walk
- Ho Chi Minh Mausoleum - 8 min drive
- O Quan Chuong - 8 min drive
- Hoan Kiem Lake - 8 min drive
Getting around
- Ga Co Loa Station - 13 min drive
- Hanoi Long Bien Station - 20 min drive
- Noi Bai Intl. Airport (HAN) - 21 min drive
Restaurants
- Cửu Ngư Lầu - 5 min walk
- ABC Coffee Roasters - 6 min walk
- Sen Tây Hồ - 1 min walk
- Khao Hom Thai - 7 min walk
- Bún Bò Huế O Uông - 2 min walk
About this property
L7 West Lake Hanoi By Lotte - L7 Residences
5-star luxury aparthotel near West Lake, connected to a shopping center
L7 West Lake Hanoi By Lotte - L7 Residences offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
Spa services, a vending machine, and a garden are also featured at the luxury L7 West Lake Hanoi By Lotte - L7 Residences. Self parking is free.
Smoking is allowed in designated areas at this 5-star Hanoi aparthotel.
- 192 guestrooms or units
- 2 dining venues
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Wedding services available
- Garden
- ATM
- Onsite shopping
- Elevator
- Smoking in designated areas
- Lockers available
- Bar or lounge
- Coffee shop
- Bar by the pool
L7 West Lake Hanoi By Lotte - L7 Residences offers 192 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 5-star aparthotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 65-inch Smart televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Languages
English, Vietnamese
Property amenities
Pool/Spa
- Outdoor pool
- Sauna
- Steam room
- Massages
- Spa services
- Facials
- Body treatments
Internet
- Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
- Free covered self parking on site
Kitchenette
- Microwave
- Oven
- Cookware/dishes/utensils
Dining
- Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 554400 for adults and VND 277200 for children
- 2 restaurants and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
Bedrooms
- Bed sheets provided
Bathrooms
- Shower
- Hair dryer
- Towels provided
- Shampoo
- Free toiletries
- Toilet paper
- Soap
- Toothbrush and toothpaste
- Slippers
- Bathrobes
Entertainment
- 65-inch Smart TV with cable service
Outdoor areas
- Garden
- Outdoor entertainment area
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Elevator door width (inches): 20
- Soundproofing
- Wheelchair accessible (with limits)
- Designated smoking areas (fines apply)
Services and conveniences
- Concierge services
- Daily housekeeping
- Safe
- Iron/ironing board
- Luggage storage
- Free bottled water
- Wedding services
- Banquet hall
- Onsite shopping
- Vending machine
Location highlights
- Connected to a shopping center
Things to do
- Fitness center
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 192 rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property’s pool will not be available on the first Monday of every month.
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at L7 West Lake Hanoi By Lotte - L7 Residences
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Hyunwook
Business traveller
28 Sep 2024
Liked: Cleanliness, amenities, room comfort
Hyunwook
Stayed 3 nights in Sep 2024