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Meritel Hanoi

4.5 star property
4.5-star luxury hotel near Hoan Kiem Lake

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Photo gallery for Meritel Hanoi

Building design
Deluxe Room With Internal Window
Outdoor pool, pool umbrellas, sun loungers
Poolside bar
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

  • City view
  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | View from property

Executive Double Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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About the area

Hanoi

City center stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Food Street Tong Duy Tan are also within half a mile (1 km).

What's nearby

  • Train Street - 4 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hanoi Opera House - 2 min drive - 2.1 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

4.5-star luxury hotel near Hoan Kiem Lake
Meritel Hanoi offers its guests an outdoor pool, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Meritel Hanoi. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 64 guestrooms or units
  • 10 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Vietnamese

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 397 reviews
The price is CA $199
CA $225 total
includes taxes & fees
Apr 24 - Apr 25
GRAND HOTEL du LAC Hanoi

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Meritel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 344 reviews
Rating 8 - Good. 36 out of 344 reviews
Rating 6 - Okay. 7 out of 344 reviews
Rating 4 - Poor. 6 out of 344 reviews
Rating 2 - Terrible. 3 out of 344 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. We made an non refundable incorrect booking for April 2025 and came into the hotel in Jan. Mike at the front desk took care of everything and moved our reservation to the correct dates without us having to pay for another reservation. Katy took care of all of our tours for us and arranged a great and convenient hotel for us in Sapa and Ninh Bình. The entire staff was accommodating and had great recommendations for restaurants and places to visit. We highly recommend this hotel if you are visiting Hanoi.
Stayed 2 nights in Jan 2025

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Meritel was an oasis in Hanoi. We loved our stay and will remember the friendly staff, comfortable room and great breakfasts for a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Stay in Hanoi
Another great stay in Hanoi. The rooms are a little small, but I think that is typical in the old quarter of Hanoi. What matters most is beds are comfortable, rooms are nice and clean and service is great. A special thanks to Alex for his wonderful service throughout our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shazalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place, a very nice escape from Hanoi madness. Immaculate cleanliness and top-notch service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheronika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We very much loved our stay at Mai House Saigon. The hotel is amazing from the room, restaurant, bar and spa. They had the best breakfast buffets we’ve seen during all our travels. The team at the hotel were very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stylish with comfortable beds and a great location. Staff were amazing (particularly Mr Mike) helping with dinner recommendations and onward travel arrangements. We had rooftop cocktails, breakfast and a Set Christmas Menu at the hotel and all were amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service
Everything is perfect! I would highly recommend to friends and family.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne, Basel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, rooms and food
Stayed 4 nights in Dec 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

preet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. We were welcomed by all the team and especially Mike who looked after us from checkin till the end of our stay, and went beyond customer service satisfaction. We would definitely recommend anyone visiting Hanoi to stay at the Meritel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Max Sedric, San Juan Capistrano

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were ao warm & friendly… so helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

KANGMIN

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Great boutique hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make sure my stay was exceptional. Jelly and Judy were very kind, informative and friendly throughout my stay! Very convenient location in the Old Quarter as well. The room was comfortable and kept very clean. I would stay there again.
Stayed 8 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic find in the heart of the Old Quarter. Great value and very clean. Highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were stunning. The bed was so comfortable especially after a long travel day. The stand out for us was the hotel staff. They helped us arrange travel plans and tours and their food recommendations were knock out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keamen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ild quarter and very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Hemant, Tunbridge Wells

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic and friendly.
Stayed 2 nights in Nov 2024