Westlake Pearl Aparthotel & Spa - By Pegasy Group

5.0 star property
5-star luxury aparthotel near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

Restaurant
Front of property
Flat-screen TV, Netflix, books, streaming services
Romantic Double Room, 1 King Bed, Kitchen | Living area
Minibar, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Barbecue grill
    Barbecue grill
  • Bar
    Bar
  • Washer
    Washer
  • Breakfast available
    Breakfast available
  • Outdoor space
    Outdoor space
  • Room service
    Room service

Explore the area

Map
17 Ngo 52 To Ngoc Van, Hanoi, 100000
  • West Lake
    3 min walk
  • Ho Tay Water Park
    11 min walk
  • Lotte Mall Tay Ho
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

Executive Double Room, 1 King Bed, Balcony, Lake View

  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, Balcony, City View

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Double Room, 1 King Bed, Balcony, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Family Apartment, Balcony, Courtyard View

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Deluxe Apartment, 1 King Bed, Balcony, Lake View

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 King Bed, Balcony

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Business Double Room, 1 King Bed, Kitchen, Corner

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Romantic Double Room, 1 King Bed, Kitchen

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed, Balcony

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed, Balcony, Lake View

  • 40 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hanoi

Tay Ho stay.Within a 10-minute walk of this Tay Ho aparthotel, you'll find West Lake and Syrena Shopping Center. Rising Sun Park and Ho Tay Water Park are also within half a mile (1 km).

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min drive - 5.0 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.6 km
  • Hoan Kiem Lake - 6 min drive - 6.0 km
  • Hanoi Old Town Night Market - 6 min drive - 6.2 km

Getting around

  • Ga Co Loa Station - 15 min drive
  • Hanoi Railway Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪The Kneipe - ‬1 min walk
  • ‪Westlake Station - ‬2 min walk
  • ‪Love Chocolate Cafe - ‬2 min walk
  • ‪Rosas - ‬1 min walk
  • ‪Bonjour Cafe - ‬2 min walk

About this property

Westlake Pearl Aparthotel & Spa - By Pegasy Group

5-star luxury aparthotel near West Lake
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Westlake Pearl Aparthotel & Spa - By Pegasy Group.

Smoking is allowed in designated areas at this 5-star Hanoi aparthotel.

  • 1 building
  • 40 guestrooms or units
  • 9 levels
  • Built in 2023
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Westlake Pearl Aparthotel & Spa - By Pegasy Group offers 40 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with Netflix. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and rice cookers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 1 treatment room
  • Facials
  • Hot stone massages
  • Couples treatment room(s)
  • Thai massages
  • Body scrubs
  • Deep-tissue massages
  • Sports massage
  • Outdoor treatment area
  • Body treatments
  • Aromatherapy

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking includes off-street options
  • Bus station shuttle (surcharge)
  • Car required
  • On site car rental

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Rice cooker
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer

Dining

  • Full breakfast available for a fee daily 7:00 AM–1:00 PM: VND 80000 for adults and VND 80000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available
  • Hosted evening meal available daily for a fee of VND 300000; reservation required
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Free toiletries
  • Toothbrush and toothpaste
  • Slippers
  • Shampoo
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch flat-screen TV
  • Netflix
  • Streaming services
  • Evening entertainment
  • Books

Outdoor areas

  • Rooftop terrace
  • Charcoal grill
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Printer
  • Laptop workspace
  • Coworking space

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Elevator door width (inches): 47
  • Hardwood flooring in room
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms
  • 9 floors
  • 1 building
  • Built in 2023
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Westlake Pearl Aparthotel & Spa - By Pegasy Group

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: VND 300000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Long-term renters welcome.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel

Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024

2/10 Terrible

Van

Travelled with family
Disliked: Cleanliness, room comfort
The room conditions are poor
Stayed 1 night in May 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024

8/10 Good

Jerry

Stayed 1 night in Feb 2024

10/10 Excellent

dung

Liked: Cleanliness, room comfort
wonderful hotel
I had a wonderful stay at the hotel. Location was central, room was clean and modern
Stayed 1 night in Jul 2024

10/10 Excellent

JUNSUK

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

To

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.
Stayed 1 night in Jun 2024

10/10 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !
Stayed 1 night in May 2024

4/10 Poor

yosimi

Business traveller
Disliked: Cleanliness, room comfort
部屋はとても快適でしたが・・・・・・楽しかったです。
部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており コバエ?と異臭がしました。  毎日 掃除をお願いしました。2泊目 2枚あつたタオルが1枚になってバスマットが下駄箱の上に 使用済みがおかれたままになっていました。3泊目 残り1枚になっていたタオルが 交換されていなくて又 使用することになりました。  部屋のスリッパが 右右で 面白くて写真を撮りました。右右でも 履けました。たくさん 笑って楽しかったです。  また、宿泊しますね。 ありがとうございました。
Stayed 4 nights in Apr 2024

4/10 Poor

Rebecka

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Toàn

Liked: Cleanliness, amenities, property conditions & facilities
Chúng tôi đã có một trải nghiệm tuyệt vời ở đây, phòng đầy đủ tiện nghi, nội thất hiện đại vì căn hộ hoàn toàn mới, gần các của hàng Vinmart và CircleK. Nhân viên thân thiện và giúp đỡ