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Shining Central Hotel & Spa

4.0 star property
4-star spa hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Shining Central Hotel & Spa

Bar (on property)
Interior
Senior Double Room
Senior Double Room
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
20 Lo Su Street, Ly Thai To Ward, Hoan Kiem District, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Ngoc Son Temple
    ‪3 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Senior Double Room

Senior Double Room

Senior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (401)
The price is CA $125
per night
CA $142 total
includes taxes & fees
3 Mar - 4 Mar
La Sinfonía del Rey Hotel & Spa

About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hoan Kiem Lake Weekend Walking Street and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 2 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hanoi Opera House - 12 min walk

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬2 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Shining Central Hotel & Spa

4-star spa hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Shining Central Hotel & Spa offers its guests a full-service spa, a steam room, and a 24-hour fitness center. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Shining Central Hotel & Spa. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • 11 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Shining Central Hotel & Spa offers 50 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Shining Spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shining Central Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 468000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 510000 per vehicle (one-way)
  • Rollaway bed fee: VND 468000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Shining Central Hotel & Spa.

Property is also known as

Shining Boutique Hotel Hanoi
Shining Boutique Hotel
Shining Boutique Hanoi
Shining Boutique
Shining Boutique Hotel Spa
Shining Central Hotel Spa
Shining Boutique Hotel Spa
Shining Central & Spa Hanoi
Shining Central Hotel & Spa Hotel
Shining Central Hotel & Spa Hanoi
Shining Central Hotel & Spa Hotel Hanoi

Shining Central Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 144 reviews
Rating 8 - Good. 37 out of 144 reviews
Rating 6 - Okay. 2 out of 144 reviews
Rating 4 - Poor. 0 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DARYL POE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wee Teck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
Stayed 6 nights in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.

10/10 Excellent

Megumi, Hong Kong

Liked: Cleanliness
Very nice hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Sheldon

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!

8/10 Good

C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile to be back here again
Hotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too. A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors. However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t disappoint
Great service, and wonderful massage!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smack in the middle of Hanoi old quarter. Quirky hotel. Breakfast was good. Excellent value. Very friendly staff. Enjoyed our stay immensely.
Stayed 2 nights in Feb 2020

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, comfy bed!
Upgraded to a bigger room & free foot massage. Bed was huge with lovely mattress and pillows- we live white sheets and towels. Nice hot shower, good location for train street and good choice for breakfast. Lovely welcoming staff. Would stay here again.Good WiFi
Stayed 1 night in Feb 2020

10/10 Excellent

Simon, Exeter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient as and courteous at at all times. They organised a number of activities for me including trips to Sapa and Halong Bay, and exceeded expectations in both cases. Lily was particularly in my case and made sure everything wasn't planned and executed perfectly. A great experience.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay in Hanoi
This hotel has been exceptional and really impressive. As a hotels.com gold member, I was treated like a VIP from start to finish. I got a free massage and late 2pm check-out. The staff are really friendly and are seeking to help you in any way they can. The rooms are nicely decorated and comfortable. The price is extremely good value. Only small negative was the breakfast was mostly finished when we arrived but that was mainly my own fault for getting up later - would advise to get down a bit earlier and not right before it closes! Overall a great stay and would stay here again if ever in Hanoi again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Yuxiang

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Gem!
Wonderful staff, clean and comfy hotel. Nice breakfast buffet. Walking distance to everything. Can’t beat the price!
Stayed 1 night in Feb 2020

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel, within walking distance
Wonderful hotel, we extended our stay for a total of 4 nights and even booked a room for our family. Great staff, clean rooms, and nice breakfast buffet. A steal for the price! within walking distance to everything.
Stayed 2 nights in Feb 2020

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with wonderful staff!
We've stayed here for a few different nights on our trip around Vietnam so far. The staff are very helpful, and could also offer tips for trips and tour services they were efficient and the service is excellent. The hotel is clean and the rooms are modern and well equipped. I enjoyed staying here and definitely would again. The breakfast spread is pretty good and offers an omlette bar which I appreciated.
Stayed 1 night in Jan 2020

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels (probably ever)
Absolutely. Amazing. The rooms were clean and comfortable, with free water and fresh fruit every day. Amenities were great, including a variety of foods for breakfast. Location is right downtown in Hanoi, with great nightlife and lots to do for a few days. Most of all, the staff was so accommodating - they make sure to answer all your questions and have plenty of recommendations for things to do. They were very enthusiastic in making us feel like home, helped us with our luggage, and called taxis for us as well. Overall, highly recommend, and definitely stay here if you are coming to Hanoi!
Stayed 5 nights in Jan 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lilly shines at Shining Boutique Hotel!
The staff here is so attentive! Especially Lilly who helped me organize two sightseeing trips to Ha Long Bat and Ninh Binh. I always felt that she was handling my concerns and was always available to communicate through WhatsAp. My trip to Hanoi was a success because of Lilly.
Stayed 2 nights in Jan 2020

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here! Centrally located, awesome service.
Just truly remarkable service - from the welcome drink, to recommendations from the front desk, including a private escort to help us find our way to a local restaurant, to the first class breakfast. Top shelf!
Stayed 1 night in Jan 2020

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service
great for the price
Service was friendly and very helpful. Stay was great for the money however I wouldn’t give the hotel 4 stars only because it’s not a 4 star hotel. Price is right though!!
Stayed 1 night in Jan 2020

6/10 Okay

Henry

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Sub par and not sure what the high rating is for
The air conditioning never worked in our room and i believe ibecause it was off in the whole hotel. It was in the 80’s during the day, but apparently that is winter there... The shower was old, dirty, and temperamental. The check in process took too long. Breakfast was not great...
Stayed 5 nights in Jan 2020