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Hanoi Inner Hotel

3.5 star property
3.5-star hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Inner Hotel

Experience the perfect blend of modern style and traditional charm in our elegant lobby, featuring a symmetrical layout and comfortable seating areas.
Enter a grand hotel with a large chandelier above the reception area.
Relax in a cozy seating area with a plush sofa, side table, and elegant lamp.
Traditional architecture meets lush greenery in this charming neighborhood setting.
Relax in this inviting hotel room featuring a comfortable bed, TV, and wardrobe, with a beautiful view of the hotel's interior.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

8.4 out of 10
Very good
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Red Moon Gallery and Hang Gai Street are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

3.5-star hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes window guards in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1004 reviews
Rating 8 - Good. 171 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

PaYing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Old City. The rooms were large and convenient.
Stayed 1 night in Apr 2025

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

Nice tiny hotel, close to everything. Big rooms. Located close to cathedral in a low traffic street. Restaurants, circle K and services in same.street.
Stayed 2 nights in Apr 2025

4/10 Poor

RICHARD, CHICAGO

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend this hotel. Two towels for two people, no other towels or hand cloths. Shower lacked shelves so soap etc had to be outside on sink. No water kettle. Coffee cups but no coffee. Safe inoperative. TV inoperative. Cobwebs in corners. Room musty with mildew. No comp water. Stay away.

4/10 Poor

SAR, Grand Prairie Texas

Travelled with partner
If you are looking for a place where you can save money this is the right place and close to everything this is the right place, but the cleaning is very bad, the bathroom and the floor were dirty, there were even ants in our bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. It is situated in a very quaint alley with the cathedral at the end of the alley. The hotel is ideally located within easy walking distance of the Old Quarter and Hoan Kiem lake. The staff at the hotel are very friendly and helpful. The facilities at the hotel however are a bit tired and worn and could do with some upgrade. I would recommend this hotel and I would stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Baljit, WANNIASSA

Stayed 3 nights in Feb 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service
Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Stayed 3 nights in Feb 2025

6/10 Okay

Chun

Travelled with partner
Liked: Staff & service
Bed is good and comfortable. No electric kettle provided. Staff are helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Raffaele

Liked: Staff & service
Acceptable. It could be cleaner
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Stayed 2 nights in Feb 2025

6/10 Okay

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever i am in Hanoi. Its perfect for my needs. Its well kept and the host always helps me make travel arrangements even when i am in other parts of Vietnam. Also i was able to store my luggage here. The rooms are clean and very spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city
Stayed 1 night in Jan 2025

8/10 Good

martha

Travelled with family
Liked: Cleanliness
Good price good location
Stayed 1 night in Jan 2025

4/10 Poor

Hien-My

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Cielo

Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness

First impressions didn't last.

Excellent location in the old quarter, easy walking distance to most places. At first glance, the room looked fine. However the TV, hairdryer and room safe didn't work. Despite reporting this to reception, nothing was done about it. The lid was also broken off the kettle. The lovely wooden tissue dispenser had no tissues and the fridge was set to max meaning the bottles of water and cans of beer provided (for use at a cost) were all frozen solid. The bed was made and the towels changed daily however the level of cleanliness left something to be desired. The sink area clearly wasn't cleaned, the run off marks from my toothbrush were there all week and a quick peek behind the bathroom curtain revealed that area hadn't been cleaned in years. The floor wasn't clean either, my grey socks soon had black soles. It's a shame because these are issues that could easily be fixed.
Stayed 6 nights in Jan 2025

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for walking around
Stayed 1 night in Dec 2024

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location!

Sure the room needed a little tlc but the excellent location and service more than make up for that! In fact there’s so much to see and do in the area that you’ll barely be in your room. Highly recommend!
Stayed 3 nights in Dec 2024

8/10 Good

Jussi

Liked: Cleanliness, staff & service
Good stay.
Stayed 4 nights in Dec 2024

8/10 Good

Andrea

Stayed 2 nights in Dec 2024

2/10 Terrible

Kai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot emphasize enough, DO NOT STAY HERE. This is the worst hotel service I have had in my life. There were bugs in the beds and the bathroom yet the staff did nothing about it. They did not give me a refund and were particularly rude when I brought up the issue. I would stay anywhere else. It’s disgusting and the service makes you want to never come back immediately. STAY SOMEWHERE ELSE
Stayed 3 nights in Dec 2024

8/10 Good

Barry

Stayed 2 nights in Nov 2024

4/10 Poor

Nerly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights because I had no choice and all hotels were booked til December. The location is great to many restaurants and shopping. The wify was terrible and cleaning not good either. I dealt with it cause I had no choice, then again it was ok cause I will leave at 7:00 and get home just to sleep. Would I stay here again is a big NO!!!
Stayed 3 nights in Nov 2024