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Hanoi Inner Hotel

3.5 star property
3.5-star hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Inner Hotel

Honeymoon Double or Twin Room, City View
Property entrance
View from room
Lobby sitting area
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Triple Room

  • Sleeps 3
  • Free WiFi

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

7.4 out of 10
Good
(13 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • Free WiFi

Superior Double Room

  • Sleeps 2
  • Free WiFi

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Honeymoon Room

Minibar, in-room safe, desk, soundproofing

Honeymoon Room

  • Sleeps 2
  • Free WiFi

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About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Ly Trieu Quoc Su Pagoda are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hoa Lo Prison Museum - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Cộng Càphê - ‬1 min walk
  • ‪The Running Bean - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk

About this property

Hanoi Inner Hotel

3.5-star hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel

Splendid Boutique

Splendid Boutique Hotel

Splendid Star Boutique

Splendid Star Boutique Hanoi

Splendid Star Boutique Hotel

Splendid Star Boutique Hotel Hanoi

Splendid Star Hotel

Star Boutique Hotel

Hanoi Inner Hotel Hotel

Hanoi Inner Hotel Hanoi

Splendid Star Boutique Hotel

Hanoi Inner Hotel Hotel Hanoi

7S Hotel Splendid Star Boutique

Frequently asked questions

How close is Hanoi Inner Hotel to the airport?

Hanoi Inner Hotel is 15.8 mi (24-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Hanoi Inner Hotel?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on May 18, 2026 start from CA $26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hanoi Inner Hotel have an airport shuttle?

Hanoi Inner Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 400000 per vehicle, one-way.

Does Hanoi Inner Hotel offer free breakfast?

Hanoi Inner Hotel does not offer free breakfast.

Is there a casino at Hanoi Inner Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hanoi Inner Hotel?

Free parking is not available at this hotel. Self parking is available for VND 200000 per night.

Does Hanoi Inner Hotel have a pool?

Hanoi Inner Hotel does not have a pool.

Does Hanoi Inner Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Inner Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Inner Hotel to downtown Hanoi?

Hanoi Inner Hotel is 0.8 mi away from Hanoi.

Hanoi Inner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Duong

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had all sorts of things missing and broken. Window broken, furniture all worn and some were broken, toilet didn’t flush properly, AC creaked, no hand toilets, safe didn’t work. Front desk person were very nice.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Perfect location and very friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorraine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Front desk staff very friendly and helpful
Stayed 1 night in Jan 2026

4/10 Poor

Chun Yu

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos presented on the booking website shows a much nicer room. The actual room and furniture provided in the room are old and rundown. It seems no proper care or maintenance at this hotel. When I asked the front desk staff why the room does not appear to match the photos, the staff replied the photos were from many many years ago.
Stayed 3 nights in Dec 2025

6/10 Okay

aminata

Stayed 4 nights in Dec 2025

4/10 Poor

Jonathan

Stayed 2 nights in Dec 2025

6/10 Okay

Benjamin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated thoroughly and properly cleaned.
Stayed 3 nights in Dec 2025

4/10 Poor

Chelsie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel room is too old compare with the picture, every thing is old. It is not same with picture. However, the staff is very nice and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Karthik

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Pierre-Yves

Stayed 1 night in Dec 2025

10/10 Excellent

Bree

Amazing
Stayed 1 night in Dec 2025

6/10 Okay

Lance

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

DANILO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Stayed 2 nights in Nov 2025

8/10 Good

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel fixtures are a bit run down, but that is the only thing negative I could find! Lucy and her colleagues were beyond excellent! They were very helpful and when our tv didn’t work they had a new one installed before lunch. They also went out of their way to make special bus and taxi arrangements for us. They also exchanged our $ with no fee! It felt like a little home away from home. And right near all the action! You Can walk everywhere.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mimi Pham

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
Stayed 4 nights in Nov 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need major update, bathroom faucet and shower not working, shampoo and body wash are old (smelly and foul odor). Housekeeping is minimal, only replacing the towels and make bed, no cleaning at all (the piece of bandage belong to the previous guess was never taken away for the duration of our four night stay!). The pictures on Expedia are misleading!!!
Stayed 4 nights in Nov 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was very old compared to the photos on the website. The showers had very little water coming out. The TV wasn’t working but it was replaced with a new smart TV the next day. I didn’t have any city view as mentioned in the description or photos. The view was of a confined space between other buildings. There is no restaurant or fireplace as showing in the room details. The only good thing we liked was the staff specifically Lucy who took good care of us that made up for the issues with our room. She was very friendly, recommended places to eat, to visit, and also booked a great tour package to Halong bay at a very good price.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
Stayed 4 nights in Oct 2025

10/10 Excellent

George

Travelled with group
Liked: Amenities, property conditions & facilities
Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
Stayed 1 night in Oct 2025

8/10 Good

david

Liked: Cleanliness, staff & service
Good location. Decent room. Tv didn’t work. Friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Vy

Stayed 1 night in Sep 2025

6/10 Okay

jen

Liked: Staff & service
Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Stayed 3 nights in Aug 2025

8/10 Good

Malachy

Travelled with partner
The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Stayed 2 nights in Jul 2025

6/10 Okay

Shawn

Travelled with family
Disliked: Property conditions & facilities
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Stayed 4 nights in Jun 2025