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Sunway Hotel Hanoi

4.0 star property
4-star hotel near Hoan Kiem Lake

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Photo gallery for Sunway Hotel Hanoi

Reception
Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Hanoi Opera House
    ‪12 min walk‬
  • Hoan Kiem Lake
    ‪18 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King City View

Deluxe King City View

Deluxe King City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

About the area

Hanoi

City center retreat .Within a 15-minute walk of this Hai Ba Trung hotel, you'll find Hanoi Opera House and Hai Ba Trung Temple. Also, Hom Market is within half a mile (1 km) and Hoan Kiem Lake is within 2 miles (3 km).

What's nearby

  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoan Kiem Lake - 18 min walk - 1.5 km
  • Thang Long Water Puppet Theatre - 3 min drive - 2.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.1 km
  • Hanoi Old Town Night Market - 3 min drive - 2.5 km

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪Nấm Việt - ‬1 min walk
  • ‪Lotteria - ‬2 min walk
  • ‪Cora Cafe - Hòa Mã - ‬2 min walk

About this property

Sunway Hotel Hanoi

4-star hotel near Hoan Kiem Lake
Sunway Hotel Hanoi offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3660 square feet (340 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Hanoi. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 3660 sq ft of conference space
  • 340 sq m of conference space
  • Built in 1998
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunway Hotel Hanoi offers 143 accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese, Vietnamese

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Sunway Hotel Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 205 reviews
Rating 8 - Good. 96 out of 205 reviews
Rating 6 - Okay. 13 out of 205 reviews
Rating 4 - Poor. 6 out of 205 reviews
Rating 2 - Terrible. 0 out of 205 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheol, Incheon, Seo-gu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent mid range hotel in quiet area

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Stayed 5 nights in Nov 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ha, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Chua song Chiang

Stayed 1 night in Dec 2023

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10 Excellent

Dinh Dung

Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Stayed 1 night in Jun 2023

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

8/10 Good

HA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022

6/10 Okay

Tanjila

Liked: Cleanliness
Stayed 11 nights in Aug 2022

8/10 Good

DrRisa, San Francisco

Business traveller
Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

4/10 Poor

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Staff

The staff was awesome
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Staff & service
I have very mixed feelings about the hotel there were great people but some were very unhelpful
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018