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The Oriental Jade Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Oriental Jade Hotel

Lake
Point of interest
Outdoor pool, sun loungers
Poolside bar
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    3 min walk
  • St. Joseph's Cathedral of Hanoi
    3 min walk
  • Hang Gai Street
    4 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. Thang Long Water Puppet Theatre and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Quan Chuong Gate - 13 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

5-star luxury hotel near Hoan Kiem Lake
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 600000 for adults and VND 600000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 39
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free extra futon mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Free bottled water
  • Local meal delivery service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 865 out of 1007 reviews" "
Rating 8 - Good. 108 out of 1007 reviews" "
Rating 6 - Okay. 17 out of 1007 reviews" "
Rating 4 - Poor. 8 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. The property is wonderfully located and is within walking distance of everything in the Old Town. Highly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 3 nights in Sep 2024

10/10 Excellent

Indrajeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top class 5-star property in the heart of the Old Quarter in Hanoi. Very luxurious and replete with modern amenities. Their staff is helpful and kind. The only thing I didn't like was that their rooftop restaurant/bar didn't serve food after 11 pm and had a very limited menu. Their manager, David, in particular was very helpful and made my trip memorable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Marvelous staff. Delicious breakfast. I enjoyed a quick dip in the rooftop pool and a quick workout in the small but satisfactory gym. Really got our visit to Hanoi off to a fine start.
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - would recommend!
A lovely oasis in the middle of what can be an overwhelming city! Great service, very clean and the rooftop pool was a very welcome retreat at the end of the day!
Stayed 2 nights in Aug 2024

8/10 Good

Sharonne

Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. They were so welcoming and professional in every way. The rooftop pool and bar is amazing with exceptional cocktails and food. Fantastic location. I would definitely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

thanh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice and friendly. Property was no noise insulation. You can hear everything on the hall way and room next to you
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

8/10 Good

jenan

Stayed 1 night in Jun 2024

2/10 Terrible

Agnes

Travelled with group
There was a violent Typhoon going to Hanoi and they didn’t refund our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Oriental Jade. The room was spacious, service impeccable and location was central and convenient. I cannot recommend this hotel enough, a fantastic stay. Thank you!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Stayed 3 nights in Aug 2024

10/10 Excellent

minda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location & extremely comfortable!
Stayed 2 nights in Aug 2024

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities
not good
Stayed 1 night in Jul 2024

10/10 Excellent

SUNJOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff were amazing, great friendly and helpful service. Fantastic location in Hanoi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was nice, and local attractions were within walking distance— safe too!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff in a great Location easy walking distance to most things .
Stayed 4 nights in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Vlad-Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and polite and offered an amazing experience. Very much enjoyed the spa treatments as well as the fine dining options in the rooftop restaurant. Overall, Oriental Jade is a classy boutique hotel that I would return to.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food and breakfast was great. Nice clean pool area with a beautiful view. Service was A with staff always around and taking initiative to help. Drivers were excellent as well with airport pickup and drop-off options available. Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi
Amazing hotel and staff. So friendly, welcoming and helpful. We loved our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jay

Stayed 1 night in Jul 2024