VNAHOMES Serviced Apartment

4.0 star property
Aparthotel with free valet parking, a short walk to West Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for VNAHOMES Serviced Apartment

Executive Apartment
Front of property
Junior Apartment
Panoramic Apartment | View from room
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Washer
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
No. 26, Vong Thi Street, Tay Ho, Ha Noi, Hanoi, 124600
  • West Lake
    3 min walk
  • Pino Cafe
    5 min walk
  • My Dinh Bus Station
    6 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    28 min drive

Room options

Junior Apartment

  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Apartment

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Apartment

  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Standard Double or Twin Room

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Executive Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hanoi

Tay Ho stay.With a stay at this Tay Ho aparthotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Museum of Ethnology. Vietnam Museum of Ethnology and Hanoi Botanical Garden are also within 2 miles (3 km).

What's nearby

  • West Lake - 3 min walk
  • Lotte Center Hanoi - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 9 min drive
  • Hanoi Old Town Night Market - 9 min drive

Getting around

  • Hanoi Long Bien Station - 20 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Martin Spaces Coffee & Tea - ‬6 min walk
  • ‪Phở Thanh - ‬6 min walk
  • ‪Pino Cafe - ‬5 min walk
  • ‪Cafe Hiếu - ‬7 min walk
  • ‪Tây Hồ Quán - ‬6 min walk

About this property

VNAHOMES Serviced Apartment

4-star aparthotel near West Lake
As a guest of VNAHOMES Serviced Apartment, you'll find a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly VNAHOMES Serviced Apartment also features concierge services, laundry facilities, and dry cleaning/laundry services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 19 guestrooms or units
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
VNAHOMES Serviced Apartment offers 19 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and rice cookers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Free childcare

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Rice cooker
  • Cleaning supplies
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils
  • Paper towels

Dining

  • Minibar
  • Couples dining

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Towels provided
  • Bidet
  • Designer toiletries
  • Slippers
  • Soap
  • Hair dryer
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the airport
  • Near a hospital

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 rooms
  • Romance packages available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 100000
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 100000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 100000 (subject to availability)
  • Late check-out fee: VND 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Property is also known as

Vnahomes Serviced Hanoi
VNAHOMES Serviced Apartment Hanoi
VNAHOMES Serviced Apartment Aparthotel
VNAHOMES Serviced Apartment Aparthotel Hanoi

VNAHOMES Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Stayed 5 nights in May 2024

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

Tomos

Liked: Cleanliness, room comfort
Stayed 27 nights in Jul 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Slightly above average
The reception was acceptable. The front desk personnel were friendly. The hot water took a while to flow; the knobs were not label, therefore, it was difficult to adjust the water temperature. The breakfast was quite unacceptable. The vendor that catered to the hotel was unfriendly and the menu was very limited as well. The check out time was 12:00 noon; however, the housekeeping staff sort of pushed and rushed the tenants out of the room. This is why the rating for this location earned only 4 stars.
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Stayed 5 nights in Apr 2024

6/10 Okay

Shobha

Stayed 1 night in Mar 2024

8/10 Good

Shoshanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water. The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect. Definitely worth the price, if not more.
Stayed 1 night in Jan 2023

10/10 Excellent

Kok kin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KI HUN

Business traveller
Liked: Cleanliness, room comfort
Lovely Follow Ups
I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
Stayed 3 nights in Jul 2024

8/10 Good

Hyechung

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Atsushi

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located a little far from center of hanoi city, but there is many café located near west lake. And more than that, the all staff is greatly kindness. I was impressed by the staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

s

Stayed 4 nights in Jun 2023

6/10 Okay

Minsuk

Business traveller
Disliked: Room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Yasunori