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Shangri-La Songbei, Harbin

5.0 star property
5-star luxury hotel near Harbin Ice and Snow World

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Songbei, Harbin

Executive Suite, 1 King Bed
Indoor pool
Point of interest
Lobby lounge
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028
  • Siberian Tiger Park
    4 min drive
  • Harbin Ice and Snow World
    5 min drive
  • Harbin Polarland
    8 min drive
  • Harbin (HRB-Taiping Intl.)
    46 min drive

Room options

View all photos for Horizon Deluxe King

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe Twin

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Panoramic River View King

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic River View Twin

Minibar, in-room safe, desk, laptop workspace

Panoramic River View Twin

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Horizon Panoramic River View King

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Shangri-La Harbin

Pool
Hot tub
Spa
Parking included
4.2 out of 5, Very good, (165)
The price is CA $145
per night
CA $169 total
includes taxes & fees
9 Dec - 10 Dec
Shangri-La Harbin

About the area

Harbin

Song Bei stay.With a stay at this Song Bei hotel, you'll be within 3 miles (5 km) of Harbin Ice and Snow World and 9 miles (15 km) of Saint Sophia Church. Also within 9 miles (15 km) are Heilongjiang Provincial Museum and Harbin Amusement Park.

What's nearby

  • Siberian Tiger Park - 4 min drive - 4.1 km
  • Harbin Ice and Snow World - 5 min drive - 5.2 km
  • Zhongyang Street - 10 min drive - 11.0 km
  • Saint Sophia Church - 11 min drive - 11.9 km
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 11 min drive - 9.9 km

Getting around

  • Harbin Railway Station - 20 min drive
  • Harbin (HRB-Taiping Intl.) - 46 min drive

Restaurants

  • ‪龙华渔村 - ‬7 min walk
  • ‪北岸野生渔村 - ‬1 min walk
  • ‪拉普兰德咖啡厅 - ‬8 min walk
  • ‪中国工商银行学院路分理处 - ‬10 min walk
  • ‪中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - ‬13 min walk

About this property

Shangri-La Songbei, Harbin

5-star luxury hotel near Harbin Ice and Snow World
Shangri-La Songbei, Harbin offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A spa tub, a sauna, and spa services are also featured at the luxury Shangri-La Songbei, Harbin. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Harbin hotel.

  • 344 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2017
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Refrigerator in a common area
  • Coffee shop
Shangri-La Songbei, Harbin offers 344 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Harbin hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi The Spa. Services include facials and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Full-sized refrigerator
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 185 for adults and CNY 92.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Songbei, Harbin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 185 for adults and CNY 92.5 for children
  • Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Songbei Shangri-La Harbin Hotel
Songbei Shangri-La Hotel
Songbei Shangri-La
Songbei Shangri La Harbin
Songbei Shangri La Harbin
Shangri Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel
Shangri-La Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel Harbin

Shangri-La Songbei, Harbin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Endi

Liked: Staff & service, property conditions & facilities
na
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great experience to live here. Nice staff and quite.
Stayed 4 nights in Aug 2023

4/10 Poor

Damon Stanley

Liked: Room comfort
Disliked: Staff & service
Very disappointed!
Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again.
Stayed 1 night in Jul 2021

8/10 Good

Stephanie, Shanghai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel as I am at home
This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home.
Stayed 5 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of town
Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Our stay was great, The staff was very helpful as we had some extra requests.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not up to snuff, but I would stay here again
This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Dana

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here (2 adults, 2 children) during the ice festival. You can see the festival area from the windows of the hotel, it is quite close. Hotel is new and very nice. Gym and pool area also good. Highly recommend it.
Stayed 1 night in Jan 2018

6/10 Okay

ah piew

Liked: Room comfort
Disliked: Staff & service
Disappointed from hotels.com booking.
An experienced i naver had, while booking from hotels.com free breakfast was included but the hotel still charge me while i checked out.
Stayed 3 nights in Jan 2018

6/10 Okay

Jun

The service is not on par with other Shang rila property. Front desk service is poor
Stayed 2 nights in Dec 2017

8/10 Good

Yu Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very typical Shangri la style but too far from downtown

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 2 nights in Aug 2024

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

kyeongbhin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편안하게 쉬었습니다
Stayed 1 night in Apr 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Feb 2024