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Best Western Hartford Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Hartford

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hartford Hotel & Suites

Lobby sitting area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
185 Brainard Rd, Hartford, CT, 06114
  • Webster Theater
    ‪4 min drive‬
  • Hartford Hospital
    ‪4 min drive‬
  • Trinity College
    ‪4 min drive‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hampton Inn & Suites Hartford/East Hartford

Pool
Breakfast included
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4.5 out of 5, Wonderful, (1001)
The price is CA $181
per night
CA $208 total
includes taxes & fees
4 Feb - 5 Feb
Hampton Inn & Suites Hartford/East Hartford

About the area

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Colt Park and Webster Theater. Wethersfield Cove Park and Trinity College are also within 3 miles (5 km).

What's nearby

  • Connecticut Convention Center - 3 min drive
  • Trinity College - 4 min drive
  • Bushnell Park - 4 min drive
  • Bushnell Center for the Performing Arts - 4 min drive
  • XL Center - 5 min drive

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Franklin Giant Grinders Pizza - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel perfectly located for exploring Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • First-run movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 999 reviews" "
Rating 8 - Good. 255 out of 999 reviews" "
Rating 6 - Okay. 157 out of 999 reviews" "
Rating 4 - Poor. 95 out of 999 reviews" "
Rating 2 - Terrible. 81 out of 999 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early. The breakfast Was good. They rooms were clean so was the rest of the property. I had no complaints.
Stayed 1 night in Oct 2024

6/10 Okay

richard

Business traveller
Liked: Staff & service
F e fir a stop over
Just a stop over for me & a friend. Rooms are dated but it was cheap & clean. Shower was good & bed was very comfortable. Didn't have breakfast as we left at 5.30am.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Had reservation hotel didn't honor it. Expedia had to book me at another hotel.
Stayed 1 night in Oct 2024

8/10 Good

KIMBERLY

Stayed 1 night in Oct 2024

4/10 Poor

Amyn

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was in an industrial area, but close to highways, making it easy to get around. However, there was a strong sulfur or sewage-like smell outside the hotel that was horrible.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Not well kept Needs updating and a thorough cleaning Walls and light switches dirty Missing lightbulbs etc
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 1 night in Oct 2024

6/10 Okay

Barbara A

Liked: Staff & service
Bathrooms not great shape
Stayed 1 night in Oct 2024

8/10 Good

Valiyar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Better luck next time
Missing shampoo. Bed was uncomfortable. You could hear the neighbors alarm and voices. Toilet seat would not close. Noisy heater unit.
Stayed 1 night in Oct 2024

8/10 Good

Curtis

Clean room. Clean bed. Bathroom shower is aggravating but other than that, good experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nathalie

Stayed 1 night in Oct 2024

8/10 Good

Mavis

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great!!!
Stayed 2 nights in Oct 2024

6/10 Okay

Rosa

Travelled with partner
Disliked: Staff & service
Hotel was out of towels and never came in to clean the room or change towels.
Stayed 3 nights in Oct 2024

6/10 Okay

Patricia

I had bought my daughter to cross body bags and someone stole them out my dufflebag and it had a lock on it they broke the lock and left it on the floor in the closet was hurt
Stayed 3 nights in Oct 2024

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated. Not clean . Shabby.
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I set my alarm and got up early to stay on track and get my workout in while on vacation, only to find my key didn’t work. Went to the front desk and waited to be acknowledged by the 2 ladies looking in the back of computers to charge a phone and finally one asked if I needed something. I let her know my key wasn’t working and she informed me the fitness center doesn’t open until 8AM… The sign says open 24 hours. She says at 8AM your key will work. There was paper “out of order” signs on the elevator, maybe tape up new gym hours and cover the sign.
Stayed 1 night in Oct 2024

4/10 Poor

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No shampoo in the room, asked for some and was rudely spoken to and told to come down to the front desk if I wanted some. It is not my job to stock a room, it is the properties.
Stayed 1 night in Oct 2024

8/10 Good

Christina, Lake Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked the free breakfast and the amenities. The bathrooms need fans because parts are beginning to rust. Also they only gave 1 garbage can for the whole room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Howard

Stayed 1 night in Oct 2024

10/10 Excellent

Giovani, Baton Rouge

Stayed 4 nights in Sep 2024

10/10 Excellent

Joy

Stayed 1 night in Oct 2024

10/10 Excellent

Felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024