Quality Inn Cromwell - Middletown

2.5 star property
Cromwell guestrooms with soaking bathtubs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Point of interest
Property grounds
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    11 min walk
  • Wesleyan University
    7 min drive
  • Connecticut River State Wildlife Area
    8 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    30 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cromwell

On river.Within 6 miles (10 km) of this hotel, you'll find Wesleyan University and TPC River Highlands. Dinosaur State Park and Lincoln Technical Institute are also within 6 miles (10 km).

What's nearby

  • Cromwell Commons Shopping Center - 11 min walk - 1.0 km
  • Wesleyan University - 7 min drive - 7.2 km
  • Brownstone Exploration & Discovery Park - 9 min drive - 9.9 km
  • TPC River Highlands - 9 min drive - 7.7 km
  • Wadsworth Mansion - 12 min drive - 10.2 km

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Cromwell guestrooms with soaking bathtubs
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fishing
  • Fitness center
  • Ice skating

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 215 out of 959 reviews" "
Rating 8 - Good. 259 out of 959 reviews" "
Rating 6 - Okay. 209 out of 959 reviews" "
Rating 4 - Poor. 138 out of 959 reviews" "
Rating 2 - Terrible. 138 out of 959 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Valerie

Disliked: Cleanliness, amenities, property conditions & facilities
Had know hot water. The shower ran so slow that you wouldn't be able to get the shampoo out of your hair. The carpet in the hall way was dirty. The Elevator did not work some times. I'm so upset about my stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't recommend very dirty
Bathroom and room were flithy hallways smelled bad there was blood on the wall shower curtain stained all over stains on the sheets
Stayed 1 night in Aug 2024

6/10 Okay

Ji

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Issues with our stay
No issues with my stay. The pillows and bed were a bit uncomfortable but manageable. The breakfast was ehh, only had pancakes, cold cereal, muffins, and warm juice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays. Really simple, clean, amazing atmosphere
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rates for this property are a bit high for the conditions and needs renovations
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

6/10 Okay

David

Leaky faucet as I was given a handicap room
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting.
Stayed 2 nights in Aug 2024

8/10 Good

Juliana

Stayed 1 night in Jul 2024

2/10 Terrible

Winifred

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything about the facility. Our bed was not changed for the whole stay, bathroom was dirty. I personally requested after day 3 for our bed to be change and I was told,they only change it on day four. They only change towels. They dont even sweep the bath rooms.
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Property was functional
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness
Weak breakfast. No yogurt. Bad coffee.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 5 nights in Jul 2024

2/10 Terrible

FELIESHA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the front was the only decent thing about this property. The rooms were hot and had a smell. The ac kept turning off during the night and I could not breathe or figure out how to turn off the timer on it. And another thing, this place was listed under pet friendly when we booked and about an hour after we booked, we got a message saying no animals allowed. I have a service dog but I prefer pet friendly hotels for him because I feel more comfortable knowing dogs are welcomed but they were very strict and seemed uncomfortable about a dog being in the room. I thought the place would atleast be clean with how strict they were about it but there were stains and smells everywhere they might as well be pet friendly. No matter how desperate I am, this is a no no for me.
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jimreves

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it
Stayed 1 night in Jul 2024

6/10 Okay

Shaniqua, Rockaway Park

Disliked: Cleanliness, property conditions & facilities
Rooms weren’t really clean, floor needed vacuum, bathroom wasn’t quite clean
Stayed 2 nights in Jul 2024

6/10 Okay

Judith

Travelled with family
Disliked: Property conditions & facilities
The air in the Libby, hallway and room smelled like cigarette-scented air de-freshener. Until WE turned in the room air conditioner and had it running for over an hour, that cigarette/musty smell lingered.
Stayed 1 night in Jul 2024

4/10 Poor

julie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was scary lots of strange people and dirty inside and out
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

On short notice reservation I received good value at a good rate.
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Travelled with partner
Liked: Cleanliness
The room was as expected for the rating. (Clean and well set up)The bathroom needed new fixtures ( The bath tub fixtures was broken from the water control to the drain). I had to hold the plunger for the water to empty the tub. Quiet. Easy to find.
Stayed 1 night in Jul 2024