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The Capitol Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel near XL Center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Exterior
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut State Capital
    ‪9 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hartford

Heart of Hartford.At this Downtown Hartford hotel, you'll be within a 5-minute walk of XL Center and Bushnell Park. Soldiers and Sailors Memorial Arch and Hartford Symphony Orchestra are also within half a mile (1 km).

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Convention Center - 15 min walk
  • Xfinity Theatre - 4 min drive

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

3-star hotel near XL Center
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This 3-star Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 997 reviews" "
Rating 8 - Good. 261 out of 997 reviews" "
Rating 6 - Okay. 198 out of 997 reviews" "
Rating 4 - Poor. 98 out of 997 reviews" "
Rating 2 - Terrible. 104 out of 997 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay. The view of the Capitol building added a lovely touch to the experience.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

2/10 Terrible

Sancia

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Erich, Converse

Liked: Cleanliness, staff & service
While the hotel is clean, there were issues. The garage is awkward - one way in, and one way out. Getting in and out of that garage is tight, and is not very conducive for any vehicle bigger than a small SUV. Yet there is a huge parking lot behind the hotel. The room door had issues, but latching and then just using the card key. The shower filled up with water on that first day, but when I addressed it, maintenance did take care of it, and the door latching issue, but no the card key issue. The hotel is near the main train station, and the trains run well into the night, where you can hear their whistles. Now the view was absolutely amazing! The park and the Capitol Building were grand. The staff was very responsive and pleasant.
Stayed 5 nights in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Decent location, not great ammentities
Decent hotel for one night stay located in a good location near the park. Ran out of food at breakfast so don't count on that when booking. Gym was limited. Room was comfortable but felt not super clean
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
This hotel is in a great location - close to the train station and across from the city's central park - with stunning views of the capitol buildings. It has a decent breakfast included as well as in-room coffee. The building itself is aging and has some clearly deferred maintenance issues, such as the leaky shower head in our room. But it was clean and the front desk staff was friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Parking was full so we were forced to “air park” in an unsafe area. The air park company tried to rip us off by charging us for 2 days and a convenience fee for not having a reservation. They fortunately refunded the 2nd day. The sink was clogged so we had to use the shower to brush our teeth. The beds were hard and had insufficient blankets. The hotel smelled strongly of air freshener, so much so that it caused a headache.
Stayed 1 night in Oct 2024

10/10 Excellent

Wantty

Travelled with group
Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

8/10 Good

ALICIA

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Bette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View of Capital and Bushnell Park, especially at night was spectacular on the front side of the hotel. Convenience to Bushnell Park and the Hartford Marathon event was excellent. We had difficulty with our keys working properly on Day 2 of our stay but front desk was very helpful with the issue. Parking garage was full and we needed to park nearby. Overall a very enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

4/10 Poor

Todd, birmingham

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff super, no issue there. Room was worn, dingy and smelled bad. Property needs uplift. I would not return.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

KRYSTAL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic hotel, beautiful view of capital. But beds are horrible. Older amenities. But clean inside rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with partner
Staff was friendly. Free breakfast was superb!
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel with a terrible staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Yvonne

Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lesner, HIALEAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the connecticut state capitol
Stayed 1 night in Oct 2024

8/10 Good

Melano

Liked: Cleanliness, staff & service
Staff was friendly and location is perfect. Rooms were clean even though hotel is old and need some renovation. Sink in the bathroom wasn't functioning properly and the buthtub as well had leakages. Overall for one night it was good. As I saw on the lower floor they started renovations. Breakfast is simple but good as well. Rooms are clean.
Stayed 1 night in Oct 2024

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Neighbors were loud, we got locked out of our room 2x, and breakfast was not the best. But convenient and was able to walk to the xl center where we had an event.
Stayed 1 night in Oct 2024