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The Regency Hotel Hatyai

3.0 star property
3-star hotel near Lee Garden Plaza

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Photo gallery for The Regency Hotel Hatyai

Lobby
Pool
International cuisine
View from room
International cuisine

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
23 Prachatiphat Road, Hat Yai, Songkhla, 90110
  • Lee Garden Plaza
    ‪6 min walk‬
  • Central Department Store
    ‪7 min walk‬
  • Kim Yong Market
    ‪11 min walk‬
  • Hat Yai (HDY-Hat Yai Intl.)
    ‪26 min drive‬

Room options

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Twin Bed

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Hat Yai

Downtown Hat Yai stay.Within a 10-minute walk of this Downtown Hat Yai hotel, you'll find Lee Garden Plaza and Central Department Store. Mitraphap Samakee Hospital and Sangthong Witthaya School are also within half a mile (1 km).

What's nearby

  • Lee Garden Plaza - 6 min walk - 0.6 km
  • Central Department Store - 7 min walk - 0.7 km
  • Kim Yong Market - 11 min walk - 0.9 km
  • Prince of Songkla University Hatyai Campus - 3 min drive - 2.5 km
  • Central Festival Hatyai - 5 min drive - 3.4 km

Getting around

  • Hat Yai Railway Station - 14 min walk
  • Hat Yai Intl. Airport (HDY) - 26 min drive

Restaurants

  • ‪Ayutthaya Noodle Halal - ‬2 min walk
  • ‪192 ราดหน้า อาหารตามสั่ง - ‬2 min walk
  • ‪ตี๋ใหญ่ - ‬1 min walk
  • ‪ข้าวขาหมูอาเก๊า - ‬2 min walk
  • ‪ก๋วยจั๊บเจ๊ขวัญหน้าเซี่ยงตึ้ง - ‬2 min walk

About this property

The Regency Hotel Hatyai

3-star hotel near Lee Garden Plaza
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. There are 6 meeting rooms available. The Regency Hotel Hatyai also features dry cleaning/laundry services and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hat Yai hotel.

  • 436 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Regency Hotel Hatyai offers 436 accommodations with complimentary bottled water and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Thai

Similar properties

Reception

Golden Crown Grand Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 246 reviews
The price is CA $49
CA $58 total
includes taxes & fees
Apr 14 - Apr 15
Golden Crown Grand Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Regency Hotel Hatyai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 550.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Regency Hotel Hatyai Hat yai
Regency Hotel Hatyai
Regency Hatyai Hat yai
Regency Hatyai
The Regency Hotel Hatyai Hotel
The Regency Hotel Hatyai Hat Yai
The Regency Hotel Hatyai Hotel Hat Yai

The Regency Hotel Hatyai Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 24 out of 95 reviews
Rating 4 - Poor. 22 out of 95 reviews
Rating 2 - Terrible. 12 out of 95 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

maheantharan, kulim

Travelled with group
Liked: Cleanliness, amenities
No comment
Stayed 1 night in Jan 2024

6/10 Okay

Tam

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Stayed 3 nights in Dec 2023

6/10 Okay

Seng Tuck

10/10 Excellent

Abdullah, SKUDAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Dec 2022

8/10 Good

NURHAZIMAH

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Chan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The lift is too small, cleanliness is below expectation.
Stayed 3 nights in Sep 2019

4/10 Poor

AngieTan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overall pleasant experience
Stayed 3 nights in Aug 2019

10/10 Excellent

Mohd

Business traveller
Liked: Property conditions & facilities, room comfort
MUST TRY.
AVERAGE. SAFE.COMFORT
Stayed 2 nights in Aug 2019

6/10 Okay

Wilson, Penang

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Location. Place feels dead, no activity at all. Better convert to service apartment.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
3d 2nights vacation with family
vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Vimala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Stayed 1 night in Mar 2019

4/10 Poor

Wendy Gaik Lan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse expectation
The overall only the location is fine then other ,the worse is the kettle the bottom of kettle full of rust.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Can stay for holiday
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Good location but Room is bad
Location is good but too old for the room and not worth for the price we paid.
Stayed 1 night in Sep 2018

4/10 Poor

Roniyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel. Bathroom sink leak causing at floor. Maintenance failed to attend to our request for repair until we return at night & then advised that he could not repair. Receptionist was reluctant to our request to change room but finally did it after repeated request. Won't want to stay at this hotel in future.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
Stayed 2 nights in Dec 2018

6/10 Okay

Henry

Disliked: Cleanliness, property conditions & facilities, room comfort
The room are smelly with plenty of old stain at the shower curtain. Room furniture is old and time to do major renovation.
Stayed 2 nights in Nov 2018

8/10 Good

Yeoh, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walking distance to good dining places and shopping.
Stayed 2 nights in Dec 2018

10/10 Excellent

amsyaitul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018